No Show vs Canceling cruise

[dznymom]

I know this has been discussed in the past, but a quick search yielded nothing.

 

A group of us are cruising soon and one person is not going to be able to make it. She is sharing a stateroom with another friend who will still be going. The person canceling isn't worried about getting any money back.

 

I seem to remember that it can screw the person who is still cruising if the other cancels, but I can't remember any details. Bottom line, is it better for the person still going if the other one cancels or is just a no show? This was booked through Casino at Sea if that makes a difference.

 

What is the best way to handle this?

 

Thanks!

Edited September 28, 2015 by dznymom
Add Cas info

[steveweese]

No show is the best. If you cancel your friend might incur higher fee's etc.

[Loonbeam]

Technically, on a no show they can still call it a cancellation and charge a supplement.

 

In reality, they may not care, BUT they will charge the no-show the service charge (to stop that, they have to cancel the booking). You could get it removed at end of cruise from pax services if you want...

 

Best way I know of to do this is to check in the person as normal and then just never have them appear at port. They may send someone to check with the other pax, who can simply say other person got sick at last minute. At that point, they are the least likely to bother.

[dznymom]

No show is the best. If you cancel your friend might incur higher fee's etc.

 

That's what I thought, but I can't remember specifics.

 

Technically, on a no show they can still call it a cancellation and charge a supplement.

 

In reality, they may not care, BUT they will charge the no-show the service charge (to stop that, they have to cancel the booking). You could get it removed at end of cruise from pax services if you want...

 

Best way I know of to do this is to check in the person as normal and then just never have them appear at port. They may send someone to check with the other pax, who can simply say other person got sick at last minute. At that point, they are the least likely to bother.

 

Actually they chose free gratuities for their promo so theoretically that shouldn't be an issue. And I think the taxes she would get back are negligible so she isn't concerned about that either.

 

I just want to give them the best possible advice. Oddly, this is the second time we booked the Getaway. My MIL passed away the day before we were leaving so I had to cancel the first one. I had my own stateroom so no one else was impacted. But we won't be booking the Getaway again!

Edited September 28, 2015 by dznymom

[steveweese]

Technically, on a no show they can still call it a cancellation and charge a supplement.

 

In reality, they may not care, BUT they will charge the no-show the service charge (to stop that, they have to cancel the booking). You could get it removed at end of cruise from pax services if you want...

 

Best way I know of to do this is to check in the person as normal and then just never have them appear at port. They may send someone to check with the other pax, who can simply say other person got sick at last minute. At that point, they are the least likely to bother.

 

Correct. They more than likely will call you or page you. You answer should be this. She is an idiot and missed her flight and I haven't heard if she was able to get another one.

Edited September 28, 2015 by steveweese

[RR61]

I wonder if it will be an issue because it was booked thru CAS. Which passenger had the comp/discount from CAS?

 

Many people here will know better since I've only cruised once before on a CAS comped room but if I didn't show up and I was the rated player that got the comp, I would think that would be an issue for my friend to go without me on my comp.

[Nola26]

If the person not traveling is the CAS member with the cruise perk then the deal is void. The other passenger is out of a cruise and can decide to also skip the trip and lose money, work a rebooking or perhaps join in another cabin.

 

When I used a land based casino cruise offer as a solo passenger I was only charged fees and taxes for one, not double occupancy so there's a potential savings.

 

I suggest calling CAS as your deal is specific and terms that I had may not be valid for your offer.

[zqvol]

Technically, on a no show they can still call it a cancellation and charge a supplement.

 

In reality, they may not care, BUT they will charge the no-show the service charge (to stop that, they have to cancel the booking). You could get it removed at end of cruise from pax services if you want...

 

Best way I know of to do this is to check in the person as normal and then just never have them appear at port. They may send someone to check with the other pax, who can simply say other person got sick at last minute. At that point, they are the least likely to bother.

 

 

Where do people come up with this.

 

If someone is a "No Show" there are no additional fees charged to the people who are still sailing AND the person who doesn't show is refunded fees and taxes and any service charges and excursions they have previously paid.

 

The rules are different for cancellations.

[Demonyte]

In reality, they may not care, BUT they will charge the no-show the service charge (to stop that, they have to cancel the booking). You could get it removed at end of cruise from pax services if you want...

 

No they won't. The person that is a no-show does not even have an onboard account that they could charge the fees to - just being in the same stateroom does not make the other person responsible for any charges that other person might have generated.

Edited September 28, 2015 by Demonyte

[Loonbeam]

You will note that I did suggest doing online checkin, which attaches a CC to the account (and opens one). It's very possible that depending on how they handle it, they will forget to shut off the account.

 

No they won't. The person that is a no-show does not even have an onboard account that they could charge the fees to - just being in the same stateroom does not make the other person responsible for any charges that other person might have generated.

[punkincc]

You will note that I did suggest doing online checkin, which attaches a CC to the account (and opens one). It's very possible that depending on how they handle it, they will forget to shut off the account.

 

It may be different with other cruise lines, but NCL takes no credit card info during the on line check in. That is done at registration and the CC info is attached to the ship card issued before you board.

[peg013]

You will note that I did suggest doing online checkin, which attaches a CC to the account (and opens one). It's very possible that depending on how they handle it, they will forget to shut off the account.

 

Not on Norwegian it doesn't. No CC is asked for during the Online Registration. Sounds like you are quoting Carnival's policies which do not apply to NCL.

[Loonbeam]

I could have sworn I had to put one in for the Breakaway last cruise... Hmm. I could be crossing my wires - 4 different lines in the last 13 months makes that a real possibility.

 

It may be different with other cruise lines, but NCL takes no credit card info during the on line check in. That is done at registration and the CC info is attached to the ship card issued before you board.

Edited September 28, 2015 by Loonbeam

[emcelh]

I could have sworn I had to put one in for the Breakaway last cruise... Hmm. I could be crossing my wires - 4 different lines in the last 13 months makes that a real possibility.

 

You've crossed your wires. No CC on NCL until check in at the pier.

[zqvol]

You will note that I did suggest doing online checkin, which attaches a CC to the account (and opens one). It's very possible that depending on how they handle it, they will forget to shut off the account.

 

Online check in does not attach a CC to an account, it is done only at the pier. This is the third or fourth post in this thread that are a just wrong about. Suggest paying attention to what others are saying because a lot of people are giving you good information.

[asubaru]

Where do people come up with this.

 

I don't know but had me chuckling.

 

 

If someone is a "No Show" there are no additional fees charged to the people who are still sailing AND the person who doesn't show is refunded fees and taxes and any service charges and excursions they have previously paid.

The rules are different for cancellations.

 

Agree with everything. If the canceller is who booked using their play, they should notify who they made their res'v with. This is true even if their play was only part of the equation.

[hpecorari]

I know this has been discussed in the past, but a quick search yielded nothing.

 

A group of us are cruising soon and one person is not going to be able to make it. She is sharing a stateroom with another friend who will still be going. The person canceling isn't worried about getting any money back.

 

I seem to remember that it can screw the person who is still cruising if the other cancels, but I can't remember any details. Bottom line, is it better for the person still going if the other one cancels or is just a no show? This was booked through Casino at Sea if that makes a difference.

 

What is the best way to handle this?

 

Thanks!

 

The fact that the cruise was booked through CAS makes a HUGE difference.

 

CAS does not care if there is one person in the room or two. AS LONG as the person who is the CAS PLAYER is on board. IF the person canceling is the person that CAS comped the room to.......the other person will end up having to pay full fare. Bottom line.....

 

one or two people in the room no big deal and no price adjustment up or down except for port taxes, fees, etc. CAS does not care.

Person who GOT the comped room MUST SAIL.

 

Harriet

Edited September 29, 2015 by hpecorari

[hpecorari]

I wonder if it will be an issue because it was booked thru CAS. Which passenger had the comp/discount from CAS?

 

Many people here will know better since I've only cruised once before on a CAS comped room but if I didn't show up and I was the rated player that got the comp, I would think that would be an issue for my friend to go without me on my comp.

 

100% correct. The rated player MUST cruise. The other person can cancel.....and may even be able to get their port fees returned!

 

Harriet

[Sand and Seas]

100% correct. The rated player MUST cruise. The other person can cancel.....and may even be able to get their port fees returned!

 

Harriet

 

Exactly! My son had the CAS cruise and his friend was unable to go. He had no problems and even got the total amount of OBC that was the promo for the time he sailed. (We thought they might cut that in half....pleasant surprise!) CAS has no problem with the comped person sailing single.

[RuthlessBoss]

We still don't know if the no show is the person who got the special rate or if the person still going is the one.

[Jane Don]

So if the comped passenger is a no show, what will they do do? Boot her roommate off the boat? Charge her the days published fare? I don't see that happening.

 

If the OP and friends go with the missed flight story, what would the likely outcome be?

[abe3]

So if the comped passenger is a no show, what will they do do? Boot her roommate off the boat? Charge her the days published fare? I don't see that happening.

 

If the OP and friends go with the missed flight story, what would the likely outcome be?

 

 

I actually agree with this. Nothing will happen to the person missing the boat and nothing more charged to the person on the boat. Now the CAS might not like it and might do something with their status with CAS but nothing will happen to a no show. Crazy to think otherwise.

Edited September 29, 2015 by abe3

[pieshops]

So if the comped passenger is a no show, what will they do do? Boot her roommate off the boat? Charge her the days published fare? I don't see that happening.

 

If the OP and friends go with the missed flight story, what would the likely outcome be?

 

YES, they will either have to pay full fare or get off the ship. CAS is a business, they give a free cruise because they know in all probability that the person they are comping will lose a good amount of cash in the casino.

 

They may not realize that the comp guest is not on the ship before sailing but they will realize at some point.

 

When i get comps in vegas and AC I can not send someone else to use my room, now I can check in for them and leave and let them have the room but this really can't be done on a cruise ship.

[dznymom]

Thanks to everyone for all the comments & suggestions.

 

The fact that the cruise was booked through CAS makes a HUGE difference.

 

CAS does not care if there is one person in the room or two. AS LONG as the person who is the CAS PLAYER is on board. IF the person canceling is the person that CAS comped the room to.......the other person will end up having to pay full fare. Bottom line.....

 

one or two people in the room no big deal and no price adjustment up or down except for port taxes, fees, etc. CAS does not care.

Person who GOT the comped room MUST SAIL.

 

Harriet

 

I had not considered this but it makes sense. They are both CAS players, and in this case I think they had to combine their play to qualify for the comp. Crap, I am not sure how to tell them how to proceed from here.

 

We know this is likely to impact future comps, as when I had to cancel it seems that I lost my rating and could only get the CAS discount for this one. Even though I don't believe they would boot him or charge him an exorbitant fee, I guess there is that potential.

 

I am going to make them read this thread and decide for themselves!

Edited September 29, 2015 by dznymom

[hpecorari]

So if the comped passenger is a no show, what will they do do? Boot her roommate off the boat? Charge her the days published fare? I don't see that happening.

 

If the OP and friends go with the missed flight story, what would the likely outcome be?

 

The ONLY reason that room was comped was because the rated player was on the ship. If the rated player is not on the ship for whatever reason; cancelled, missed their flight, sick, etc. the other person in the room is responsible for the total published fare for that room. They 'may' allow the passenger to pay the published fare at the time of booking. Actually, missing the ship due to a flight problem is actually no excuse. There is a number to call if your flight is late or you will miss your flight. And then, you'd simply have to fly to the first port to get on the ship.

 

Harriet