maywell Posted November 25, 2015 #126 Share Posted November 25, 2015 Might not a better question be: why are so many who don't tip or pay the DSC, so concerned in letting others know? ^This. I firmly believe NCL would never had pulled off that refund policy change if it was not for the posters that keep talking about how and why they remove DSC. Posting on the internet goes both ways too - did it not occurred to some that maybe one day, a cruise line would read the posts to see how they can close a loophole in their own contracts/policies? Heck, we don't even know if they are reading this thread now, to gleam off more information how the policy is working well or badly. Sent from my SM-N910T3 using Tapatalk Link to comment Share on other sites More sharing options...
LoveyHowell Posted November 25, 2015 #127 Share Posted November 25, 2015 ^This. I firmly believe NCL would never had pulled off that refund policy change if it was not for the posters that keep talking about how and why they remove DSC. Posting on the internet goes both ways too - did it not occurred to some that maybe one day, a cruise line would read the posts to see how they can close a loophole in their own contracts/policies? Heck, we don't even know if they are reading this thread now, to gleam off more information how the policy is working well or badly. Sent from my SM-N910T3 using Tapatalk They don't read these boards. Period. And the policy is working great. Try going on a ship and seeing for yourself. Link to comment Share on other sites More sharing options...
PATRLR Posted November 25, 2015 #128 Share Posted November 25, 2015 You must be having a really slow day at work. ;) Day before a 2 day holiday? You betcha! :D Link to comment Share on other sites More sharing options...
Demonyte Posted November 25, 2015 #129 Share Posted November 25, 2015 ... did it not occurred to some that maybe one day, a cruise line would read the posts to see how they can close a loophole in their own contracts/policies? What loophole are you talking about? From the first hand reports here the process is now much less painful with just requesting the form and then emailing it to NCL after the cruise - no need to make a scene nor explain yourself to a random CSR at the guest services desk trying to convince you to do otherwise. If anything, they made the completely allowed process smoother than it was before. Because of NCL's computer glitch for the first (and hopefully last) time ever I'm going to use the process (a matter of principle) in January and am happy that it is now easier than before. Link to comment Share on other sites More sharing options...
SteveH2508 Posted November 25, 2015 #130 Share Posted November 25, 2015 They don't read these boards. Period. <snip> Rubbish - they do read these boards - many crew at Meet and Greets say they read these boards; NCL used to post occasionally on CC as well. Any corporation who does not monitor social media nowadays is living in the dark ages. Companies need feedback - some spend megabucks on surveys/focus groups. CC provides a free, informed feedback (free to the company less the cost of employing someone to monitor it). Link to comment Share on other sites More sharing options...
NMLady Posted November 25, 2015 #131 Share Posted November 25, 2015 They don't read these boards. Period. ... Actually they do and sometimes even reply to a poster who has a problem. I've seen that a few times. Link to comment Share on other sites More sharing options...
luddite Posted November 25, 2015 #132 Share Posted November 25, 2015 (edited) Exactly. They make more of a mess, use towels, sheets and dishes. So why not tip? Hmmm I never understood this logic that kids don't need to tip as much or at all Geri Absolutely they should tip. After they pay the Service Charge. Which isn't a tip. Edited November 25, 2015 by luddite Link to comment Share on other sites More sharing options...
NLH Arizona Posted November 25, 2015 #133 Share Posted November 25, 2015 Actually they do and sometimes even reply to a poster who has a problem. I've seen that a few times. Unfortunately, NCL hasn't posted on here for months. Link to comment Share on other sites More sharing options...
SuiteCruiser Posted November 25, 2015 #134 Share Posted November 25, 2015 Actually they do and sometimes even reply to a poster who has a problem. I've seen that a few times. I think that person was part of the cuts, hasn't been seen for almost as long as Kevin Sheehan on these boards. It's sad. It is free access to customer feedback. Link to comment Share on other sites More sharing options...
jwm51 Posted November 26, 2015 #135 Share Posted November 26, 2015 https://media4.giphy.com/media/iDJuQR0UmiqOI/200_s.gif Link to comment Share on other sites More sharing options...
GUT2407 Posted November 26, 2015 #136 Share Posted November 26, 2015 Absolutely they should tip. After they pay the Service Charge. Which isn't a tip. And the real difference is???? Link to comment Share on other sites More sharing options...
LoveyHowell Posted November 26, 2015 #137 Share Posted November 26, 2015 Actually they do and sometimes even reply to a poster who has a problem. I've seen that a few times. Haven't seen a reply this whole year. New management is a bit tone deaf Link to comment Share on other sites More sharing options...
motleyfan Posted November 26, 2015 #138 Share Posted November 26, 2015 Hopefully the dsc will become mandatory soon Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #139 Share Posted November 26, 2015 ^This. I firmly believe NCL would never had pulled off that refund policy change if it was not for the posters that keep talking about how and why they remove DSC. Posting on the internet goes both ways too - did it not occurred to some that maybe one day, a cruise line would read the posts to see how they can close a loophole in their own contracts/policies? Heck, we don't even know if they are reading this thread now, to gleam off more information how the policy is working well or badly. Sent from my SM-N910T3 using Tapatalk Lol that is the main reason that I never agree on these posts when someone says " I don't mind paying an increase" or something of that sort..... I usually say something like..." I've got a rock bottom price, no perks and I like it that way, I don't frequent the specialties nor drink too much as the prices are out of control and won't waste my money, I don't like the free perks because they aren't free.....etc etc etc" I am also starting to say that I'm not tipping anyone extra in cash as the dsc has gone up too much for me along with the real possibility that if ncl doesn't go back to offering the rock bottom deals I've gotten on my last 2 pre FDR cruises I'm going elsewhere Heck if I have to pay lots more and I'm still interested in cruising I might as well see what rccl has to offer... Their new ship from port Liberty looks amazing The ncl ba wasn't all that great... It was nice but not awesome thanks to the pool the casino and the atrium layouts. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #140 Share Posted November 26, 2015 (edited) Hopefully the dsc will become mandatory soon Well of course because being forced to do things is the way we are being brainwashed into thinking these days As an educated Doctor you should understand that freedom of choice is something we must deeply cherish and hold on to at all cost. Even when it comes down to the minuscule in life... Like cruise ship service charges Sent from my iPad using Forums Edited November 26, 2015 by Crusin6 Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #141 Share Posted November 26, 2015 So for a 7 night Escape cruise if we get great service I was planning on giving the cabin steward an extra $70 cash on top of the service fee for my mom, my son and me. Is this add'l cash amount in the range of what others leave? What is funny is that my mother is a neurotic clean freak and travels with travel size cleaning kits everywhere she goes - this room steward will not have much to do as she even makes the beds and cleans the bathroom each morning and night. On the first day of the cruise I will have to leave the door open as that is full can of Lysol day :confused: I would leave $20 or $30 for a 7 night for the 2 of you I left $70 last cruise for a 12 night for the 3 of us Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
TheDougOut Posted November 26, 2015 #142 Share Posted November 26, 2015 As an educated Doctor you should understand that freedom of choice is something we must deeply cherish and hold on to at all cost. NCL is a product and we're the consumers. Freedom of choice empowers us to either buy the product or not. That's it - end of story. If there was a far superior product out there that presented greater value, I suspect there'd be fewer people hanging around this forum griping about this specific product. They would have already jumped ship. Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #143 Share Posted November 26, 2015 I think that person was part of the cuts, hasn't been seen for almost as long as Kevin Sheehan on these boards. It's sad. It is free access to customer feedback. Just because they don't comment doesn't mean they aren't reading. It means they are smart enough to just read what we say but still be undetected. Lol Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #144 Share Posted November 26, 2015 They don't read these boards. Period. And the policy is working great. Try going on a ship and seeing for yourself. If they aren't reading these boards I would be very surprised. They are reading but just going stealth Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Crusin6 Posted November 26, 2015 #145 Share Posted November 26, 2015 (edited) NCL is a product and we're the consumers. Freedom of choice empowers us to either buy the product or not. That's it - end of story. If there was a far superior product out there that presented greater value, I suspect there'd be fewer people hanging around this forum griping about this specific product. They would have already jumped ship. I was commenting more about the good doctor than I was about ncl I guess you don't follow motley fan? He is a real character and fun to read IMHO. He never ceases to amaze. He's all over YouTube but I keep forgetting his stage name there. Anyone? Sent from my iPad using Forums Edited November 26, 2015 by Crusin6 Link to comment Share on other sites More sharing options...
TheDougOut Posted November 26, 2015 #146 Share Posted November 26, 2015 I was commenting more about the good doctor than I was about ncl I guess you don't follow motley fan? He is a real character and fun to read IMHO. He never ceases to amaze. He's all over YouTube but I keep forgetting his stage name there. Anyone? Sent from my iPad using Forums The good ol' Shady C. :D Link to comment Share on other sites More sharing options...
SteveH2508 Posted November 26, 2015 #147 Share Posted November 26, 2015 Just because they don't comment doesn't mean they aren't reading. It means they are smart enough to just read what we say but still be undetected. Lol Sent from my iPad using Forums They last posted on September 18th 2015 (ironically about discretionary service charges!) http://boards.cruisecritic.co.uk/member.php?u=71411 Link to comment Share on other sites More sharing options...
canadianeh934 Posted November 26, 2015 #148 Share Posted November 26, 2015 I was commenting more about the good doctor than I was about ncl I guess you don't follow motley fan? He is a real character and fun to read IMHO. He never ceases to amaze. He's all over YouTube but I keep forgetting his stage name there. Anyone? Sent from my iPad using Forums Why would anyone follow him? Link to comment Share on other sites More sharing options...
swedish weave Posted November 26, 2015 #149 Share Posted November 26, 2015 Absolutely they should tip. After they pay the Service Charge. Which isn't a tip. NCL does not agree with this. They call it gratuities, service charge, tip, etal. Link to comment Share on other sites More sharing options...
luddite Posted November 26, 2015 #150 Share Posted November 26, 2015 NCL does not agree with this. They call it gratuities, service charge, tip, etal. Well, sometimes NCL isn't correct. Go figure. Link to comment Share on other sites More sharing options...
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