Rare sparks1093 Posted December 30, 2015 #76 Share Posted December 30, 2015 Thanks for the suggestion....no there isn't, but they will just have to wait until the summer for a water slide. :)They will still be excited for the cruise. :) The water slide was going to be one of the highlights along with the Coral Beach aquarium in St. Thomas which I will be taking them to at that port. I hope that is as nice as the description. TCI...I am on the cruise before you (January 22nd)! Don Check out Jay Peak Resorts, they have an awesome waterpark. DW has used it and raved about it (I was there on a working convention so didn't get to partake). The skiing sucks right now but the waterpark is always open. That being said I hope you and the grandkids have a wonderful time. I was glad to be able to give my kids a taste of cruising before they grew up and look forward to the day I can take my own grandkids.:) Link to comment Share on other sites More sharing options...
luvtheships Posted December 30, 2015 #77 Share Posted December 30, 2015 Thanks for the suggestion....no there isn't, but they will just have to wait until the summer for a water slide. :) They will still be excited for the cruise. :) The water slide was going to be one of the highlights along with the Coral Beach aquarium in St. Thomas which I will be taking them to at that port. I hope that is as nice as the description. TCI...I am on the cruise before you (January 22nd)! Don Actually I'm on the Jan 2 cruise but honestly if Ncl can't get it fixed by your cruise then they are purposely dropping the ball Holidays will be over and normal routines back on track and this "piece" they are waiting for has been ordered a while back they claim Of course someone will forget to install it or won't have the skill to install it or it will be delivered to corporate headquarters and will get misplaced and if it ever does get to the ship for installation lol then they will forget to schedule the inspection And so it goes..... Anyone have a mouse that wants a cookie? Lol Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 30, 2015 #78 Share Posted December 30, 2015 Actually I'm on the Jan 2 cruise but honestly if Ncl can't get it fixed by your cruise then they are purposely dropping the ball Holidays will be over and normal routines back on track and this "piece" they are waiting for has been ordered a while back they claim Of course someone will forget to install it or won't have the skill to install it or it will be delivered to corporate headquarters and will get misplaced and if it ever does get to the ship for installation lol then they will forget to schedule the inspection And so it goes..... Anyone have a mouse that wants a cookie? Lol Purposely? :eek: C'mon now. Why on earth wouldn't they want the slide to be operational? Link to comment Share on other sites More sharing options...
rvsullivan Posted December 30, 2015 #79 Share Posted December 30, 2015 Purposely? :eek: C'mon now. Why on earth wouldn't they want the slide to be operational? Because even though it's a false statement. It can now be quoted for a year or so by those that want to pick apart NCL! Of course NCL has not a single reason to intentionally keep the slide closed. Makes for a lot of drama though to claim it's so.;) Link to comment Share on other sites More sharing options...
luvtheships Posted December 30, 2015 #80 Share Posted December 30, 2015 Purposely? :eek: C'mon now. Why on earth wouldn't they want the slide to be operational? Well the obvious reason for this delay is simple....Ncl just didn't install it right and has decided not to expedite its repair That is why I said purposely. No conspiracy theory here....just simply....putting it on the back burner by Ncl who chose not to get it corrected or inspected promptly IMHO they purposely did not prioritize the slide for if they had it would have been working for the kid heavy Christmas/new year dec 23 cruise They just decided it wasn't a priority Decisions are usually made by someone and usually there is a purpose to any decision made. Link to comment Share on other sites More sharing options...
luvtheships Posted December 30, 2015 #81 Share Posted December 30, 2015 (edited) Another reason to not want it operational is that the liability insurance for having a slide is steep I would think that by putting off use of the slide until say January Ncl saved on the premiums Plus on the colder non pool days the kids could be spending money in the arcade instead of using the non profitable slide Has anyone ever had a trampoline in their backyard? Premiums up. Get rid of trampoline. Premiums down For those of you that just don't get why Ncl does things....just ask yourself what benefit will Ncl get from anything they do and follow the $$ trail On the dec 23 cruise...you know the captive audience full of kids.....if the slide is not working....it's less work for Ncl....less crew needed to run it...less chance of a kid getting hurt...just think it through So yes IMHO they purposely did not want it open for this cruise. I'm really amazed at how many posters think Ncl is a benevolent association rather than a large corporation whose aim is to deliver a product at the most profitable price they can....while keeping their cost to a minimum....and cutting costs where ever possible.... As in insurance premiums and crew salary Oh and to bring up something else...you know that no smoking on balcony thing....which is a proven fire hazard.... Do you really think it's about your health and comfort? If it were then you can bet the casino would be smoke free It's about the insurance company saying ...stop balcony smoking or your premiums are going up up up. I know I wasn't alone when I graduated B school but sometimes it feels that way. Lol Happy New Year!!!! Edited December 30, 2015 by luvtheships Link to comment Share on other sites More sharing options...
luvtheships Posted December 30, 2015 #82 Share Posted December 30, 2015 Because even though it's a false statement. It can now be quoted for a year or so by those that want to pick apart NCL! Of course NCL has not a single reason to intentionally keep the slide closed. Makes for a lot of drama though to claim it's so.;) There are plenty of reasons to keep it closed Link to comment Share on other sites More sharing options...
dongordon Posted December 31, 2015 #83 Share Posted December 31, 2015 Well the obvious reason for this delay is simple....Ncl just didn't install it right and has decided not to expedite its repair That is why I said purposely. No conspiracy theory here....just simply....putting it on the back burner by Ncl who chose not to get it corrected or inspected promptly IMHO they purposely did not prioritize the slide for if they had it would have been working for the kid heavy Christmas/new year dec 23 cruise They just decided it wasn't a priority Decisions are usually made by someone and usually there is a purpose to any decision made. I agree that it was not one of their priorities. Somehow something went wrong when installing it back in November and they did not make it a priority to fix it. I am surprised that at the CC M & G on the GEM cruises, no one has asked the question to the officers. That will be my first question at my M & G to the officers who are always very nice and accomodating. And that question will be delivered with respect in searching for the truth. I will also let them know how disappointed their passengers were that this was not fixed sooner. I love NCL and it is still my favorite cruise line. I just booked my next cruise for next January 2017. Disappointed? Yes, but it will not deter me from cruising with NCL. I always look at life and people like the scales of justice and it still tips in their favor over other cruise lines. :) I have not given up on them.....yet! :) Don Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 31, 2015 #84 Share Posted December 31, 2015 Another reason to not want it operational is that the liability insurance for having a slide is steep I would think that by putting off use of the slide until say January Ncl saved on the premiums Plus on the colder non pool days the kids could be spending money in the arcade instead of using the non profitable slide Has anyone ever had a trampoline in their backyard? Premiums up. Get rid of trampoline. Premiums down For those of you that just don't get why Ncl does things....just ask yourself what benefit will Ncl get from anything they do and follow the $$ trail On the dec 23 cruise...you know the captive audience full of kids.....if the slide is not working....it's less work for Ncl....less crew needed to run it...less chance of a kid getting hurt...just think it through So yes IMHO they purposely did not want it open for this cruise. I'm really amazed at how many posters think Ncl is a benevolent association rather than a large corporation whose aim is to deliver a product at the most profitable price they can....while keeping their cost to a minimum....and cutting costs where ever possible.... As in insurance premiums and crew salary Oh and to bring up something else...you know that no smoking on balcony thing....which is a proven fire hazard.... Do you really think it's about your health and comfort? If it were then you can bet the casino would be smoke free It's about the insurance company saying ...stop balcony smoking or your premiums are going up up up. I know I wasn't alone when I graduated B school but sometimes it feels that way. Lol Happy New Year!!!! If any of that were true then they wouldn't have installed the thing to begin with and saved even more money and avoided the liability completely. Sorry, without a smoking gun to me it's just an inoperative slide because of missing parts. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 31, 2015 #85 Share Posted December 31, 2015 If any of that were true then they wouldn't have installed the thing to begin with and saved even more money and avoided the liability completely. Sorry, without a smoking gun to me it's just an inoperative slide because of missing parts. Why be so rational? :) :) :) Link to comment Share on other sites More sharing options...
luvtheships Posted December 31, 2015 #86 Share Posted December 31, 2015 There is still more to it than just a missing part What about All the first time cruisers fdr was trying to attract who cruised over Christmas with their kids ? Ncl didn't deliver something they advertised that certainly encouraged families with kids to try out cruising In certainly expecting someone to get on this thread on Jan 2 and say they didn't miss the slide at all of course....but I doubt the vast majority of families were overjoyed about the slide It would be very nice though if someone came on and said it WAS operational!!!! Link to comment Share on other sites More sharing options...
luvtheships Posted December 31, 2015 #87 Share Posted December 31, 2015 Why be so rational? :) :) :) Being able to see other possibilities and understand why those other possibilities may well be true does not make a oerson irrational It just makes them pragmatic ...and analytical.... Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 31, 2015 #88 Share Posted December 31, 2015 There is still more to it than just a missing part What about All the first time cruisers fdr was trying to attract who cruised over Christmas with their kids ? Ncl didn't deliver something they advertised that certainly encouraged families with kids to try out cruising In certainly expecting someone to get on this thread on Jan 2 and say they didn't miss the slide at all of course....but I doubt the vast majority of families were overjoyed about the slide It would be very nice though if someone came on and said it WAS operational!!!! There may be more to it than just a missing part, but Occam's Razor suggests otherwise. If it is true that this was advertised and that people booked because of it then why in the world would the company open themselves up to those types of complaints and headaches on purpose? If someone did book because of the advertising then they would have a valid complaint under any number of Consumer Protection laws. Being able to see other possibilities and understand why those other possibilities may well be true does not make a oerson irrational It just makes them pragmatic ...and analytical.... Yes, examining all sides of an issue is important, but sometimes there is no one on the grassy knoll;). Link to comment Share on other sites More sharing options...
bmwman Posted December 31, 2015 #89 Share Posted December 31, 2015 We can argue all we want but I just watched the mighty ships episode where they built the whole Breakaway ship in 18 months, its very surprising to me that they couldn't take care of this immediately? I thought it was the EPIC Link to comment Share on other sites More sharing options...
Steff79 Posted December 31, 2015 #90 Share Posted December 31, 2015 I thought it was the EPIC breakaway is correct, epic was built in france and they had some problems and needed more then two years. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted December 31, 2015 #91 Share Posted December 31, 2015 Yes, examining all sides of an issue is important, but sometimes there is no one on the grassy knoll;). Thank you for that! :) Link to comment Share on other sites More sharing options...
Crusin6 Posted December 31, 2015 #92 Share Posted December 31, 2015 Being able to see other possibilities and understand why those other possibilities may well be true does not make a oerson irrational It just makes them pragmatic ...and analytical.... You are 100% correct here but of course there must always be a poster or 2 who just needs to cut down other posters because they just can't comprehend that NCL is a profit making publicly owned corporation whose only purpose is to deliver a profit for their stockholders Of course the only way to deliver that profit is to offer a product that many people are will to pay for and to keep costs low and to cut them wherever they can As for the slide....well I agree ncl dropped the ball on this But they still had a ship that sailed at probably 110% capacity and as far as the kids were concerned.... I agree they could have just as easily gone to the arcade (profit center) versus the slide (free) and yes I believe NCL would hope for that to be the outcome of no slide got them to use Don't kid yourself...ncl has it down to the penny per Andy Stuart and knows exactly how much that arcade can bring in on a ship full of kids However, since none of us are on the ship and from I see no current dec 23 rd pax have chimed in on a detailed basis at this point.....I truly hope when they get home on Saturday they will report that the slide was indeed open Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 31, 2015 #93 Share Posted December 31, 2015 You are 100% correct here but of course there must always be a poster or 2 who just needs to cut down other posters because they just can't comprehend that NCL is a profit making publicly owned corporation whose only purpose is to deliver a profit for their stockholders Of course the only way to deliver that profit is to offer a product that many people are will to pay for and to keep costs low and to cut them wherever they can As for the slide....well I agree ncl dropped the ball on this But they still had a ship that sailed at probably 110% capacity and as far as the kids were concerned.... I agree they could have just as easily gone to the arcade (profit center) versus the slide (free) and yes I believe NCL would hope for that to be the outcome of no slide got them to use Don't kid yourself...ncl has it down to the penny per Andy Stuart and knows exactly how much that arcade can bring in on a ship full of kids However, since none of us are on the ship and from I see no current dec 23 rd pax have chimed in on a detailed basis at this point.....I truly hope when they get home on Saturday they will report that the slide was indeed open Sent from my iPad using Forums I sincerely hope that no one thinks that I've been cutting anyone down as that is far from my intent. Yes, NCL is a business and they are in business to keep their customers happy. An inoperative water slide doesn't do that. NCL wants to move itself up on the cruise line food chain and they can't do that with inoperative attractions. If they really are leaving the slide out of operation intentionally for some reason then they are doing nothing but shooting themselves in the foot and those types of decisions will not take them to the next level. Link to comment Share on other sites More sharing options...
Crusin6 Posted December 31, 2015 #94 Share Posted December 31, 2015 There may be more to it than just a missing part, but Occam's Razor suggests otherwise. If it is true that this was advertised and that people booked because of it then why in the world would the company open themselves up to those types of complaints and headaches on purpose? If someone did book because of the advertising then they would have a valid complaint under any number of Consumer Protection laws. Yes, examining all sides of an issue is important, but sometimes there is no one on the grassy knoll;). I would agree with your Occam's razor reference if not for the fact that Andy Stuart stated during a well known and aired interview said he and NCL knew EXACTLY how many drinks per hour they needed to sell in order to make the cruise profitable.... One has to assume that they also apply that practice to every aspect of a cruise He made it obvious that they are looking to save pennies in order to make a cruise profitable and IMHO that interview he did made ncl look very bad Just for fun....next time you are in a chain restaurant...or an ncl restaurant for that matter..lol...look very closely at your food Each salad on the table will have the act same number of olives and tomatoes The bread basket will be counted out exactly There will be an exact number of string beans on each plate etc That's not random....that is highly calculated and purposely done And not a conspiracy at all nor is it the simplest solution .....it is a conscious cost control method And the pennies saved eventually add up to dollars and profit Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 31, 2015 #95 Share Posted December 31, 2015 I would agree with your Occam's razor reference if not for the fact that Andy Stuart stated during a well known and aired interview said he and NCL knew EXACTLY how many drinks per hour they needed to sell in order to make the cruise profitable.... One has to assume that they also apply that practice to every aspect of a cruise He made it obvious that they are looking to save pennies in order to make a cruise profitable and IMHO that interview he did made ncl look very bad Just for fun....next time you are in a chain restaurant...or an ncl restaurant for that matter..lol...look very closely at your food Each salad on the table will have the act same number of olives and tomatoes The bread basket will be counted out exactly There will be an exact number of string beans on each plate etc That's not random....that is highly calculated and purposely done And not a conspiracy at all nor is it the simplest solution .....it is a conscious cost control method And the pennies saved eventually add up to dollars and profit Sent from my iPad using Forums Yes, that is the way business works but business also works to keep the customers happy. I do not see anything connecting Suart's comments to the water slide, NCL has always known how many drinks they needed to sell to be profitable (and I presume that you are referring to "Cruise, Inc."). I cannot believe that they invested all of the money necessary to install the slide, only to turn around and leave in out of order on purpose. That's spending big dollars to save a few cents on a scheme that has a very uncertain outcome. Link to comment Share on other sites More sharing options...
Crusin6 Posted December 31, 2015 #96 Share Posted December 31, 2015 (edited) Yes, that is the way business works but business also works to keep the customers happy. I do not see anything connecting Suart's comments to the water slide, NCL has always known how many drinks they needed to sell to be profitable (and I presume that you are referring to "Cruise, Inc."). I cannot believe that they invested all of the money necessary to install the slide, only to turn around and leave in out of order on purpose. That's spending big dollars to save a few cents on a scheme that has a very uncertain outcome. No they didn't purposely leave it out of order assuming the missing part is the actual reason..... But then again they didn't bend over backwards to fix it either I'm suggesting that they decided not to rush to fix it....which may have cost extra $$$$ to expedite the manufacture and delivery of the part Because they knew they had a "captive audience" of massive numbers of kids on a winter cruise out of NYC with many sea days looking for things to do....and ncl can offer them an arcade at $$$ My business sense tells me that they weighed the cost of expediting the part and inspection versus other $$$ activities that would replace the slide As I said I do hope we hear the slide was indeed functional IMHO both Stuart with his per drink profit comment and FDR with his stupid publicly spoken captive audience comment ....should have just kept their mouths shut because it showed how they feel about the pax Valued customers could have easily replaced the term captive audience It's not a stretch to think that at ncl could have easily said....if they can't use the slide they will just use the arcade Sent from my iPad using Forums Edited December 31, 2015 by Crusin6 Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted December 31, 2015 #97 Share Posted December 31, 2015 No they didn't purposely leave it out of order assuming the missing part is the actual reason..... But then again they didn't bend over backwards to fix it either I'm suggesting that they decided not to rush to fix it....which may have cost extra $$$$ to expedite the manufacture and delivery of the part Because they knew they had a "captive audience" of massive numbers of kids on a winter cruise out of NYC with many sea days looking for things to do....and ncl can offer them an arcade at $$$ My business sense tells me that they weighed the cost of expediting the part and inspection versus other $$$ activities that would replace the slide As I said I do hope we hear the slide was indeed functional IMHO both Stuart with his per drink profit comment and FDR with his stupid publicly spoken captive audience comment ....should have just kept their mouths shut because it showed how they feel about the pax Valued customers could have easily replaced the term captive audience It's not a stretch to think that at ncl could have easily said....if they can't use the slide they will just use the arcade Sent from my iPad using Forums It is certainly a possibility that can't be completely eliminated but I haven't seen anything that would make me believe that over the simpler explanation(and I am not a fan of Del Rio by any stretch of the imagination, so I'm certainly not saying that out of any sense of loyalty:)). I know that as a parent if my kids couldn't use the slide then the last thing they would use would be the arcade because I wouldn't pay for it so they would have to find something else to do, something that didn't cost money;). Link to comment Share on other sites More sharing options...
dongordon Posted December 31, 2015 #98 Share Posted December 31, 2015 It is certainly a possibility that can't be completely eliminated but I haven't seen anything that would make me believe that over the simpler explanation(and I am not a fan of Del Rio by any stretch of the imagination, so I'm certainly not saying that out of any sense of loyalty:)). I know that as a parent if my kids couldn't use the slide then the last thing they would use would be the arcade because I wouldn't pay for it so they would have to find something else to do, something that didn't cost money;). I agree...the arcade would not be an alternative activity unless NCL paid for it. :) I would like to reiterate that when I called NCL Concierge Services and asked about the water slide and whether or not I could switch to the Breakaway, they told me that the water slide would not be be operable for the present Christmas cruise or the one before, but would be operable for my cruise on January 22nd. Whatever the circumstances, they were "supposedly" aware of the problem and when it would be fixed three weeks ago. Let's see if that information is correct. Or was I just being given information to appease me at the time. I will report back when on my cruise. Don Link to comment Share on other sites More sharing options...
luvtheships Posted December 31, 2015 #99 Share Posted December 31, 2015 It is certainly a possibility that can't be completely eliminated but I haven't seen anything that would make me believe that over the simpler explanation(and I am not a fan of Del Rio by any stretch of the imagination, so I'm certainly not saying that out of any sense of loyalty:)). I know that as a parent if my kids couldn't use the slide then the last thing they would use would be the arcade because I wouldn't pay for it so they would have to find something else to do, something that didn't cost money;). I agree and my kids have never spent more than $10 total in the arcade in any given trip Kudos to them for realizing what a waste of money it is and even at Disney where the give us a free $10 token package they still don't spend more Buy hey we've all seen the people who cruise and we all know that there are many many families that will send the kids to the arcade and not care about spending $50 Link to comment Share on other sites More sharing options...
luvtheships Posted December 31, 2015 #100 Share Posted December 31, 2015 I agree...the arcade would not be an alternative activity unless NCL paid for it. :) I would like to reiterate that when I called NCL Concierge Services and asked about the water slide and whether or not I could switch to the Breakaway, they told me that the water slide would not be be operable for the present Christmas cruise or the one before, but would be operable for my cruise on January 22nd. Whatever the circumstances, they were "supposedly" aware of the problem and when it would be fixed three weeks ago. Let's see if that information is correct. Or was I just being given information to appease me at the time. I will report back when on my cruise. Don Don I will report back on Jan 12 if the slide was working for the Jan 2 cruise Fwiw I'm just taking the college kids with me this time and they would only use it a few times anyway so it's not a deal breaker for me. The hs kid would definitely miss it though I'm just unnerved by how Ncl has been operating since April 2015 Phony freebie deals Raising fees arbitrarily Etc etc Someone posted a very nice long list of all the changes and I have to say it was a non pax friendly list of changes no matter how you look at it Doesn't need to impact each and every pax either....the list was eye opening Link to comment Share on other sites More sharing options...
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