Clarea Posted July 28, 2016 #26 Share Posted July 28, 2016 (edited) Just signed up for the higher priced plan using DWs C&A coupon so we get it free for 2 days, download speed 3.89 Mbps upload speed 1.26 Mbps. Big difference between opening pages on here account and on mine. Bob--I just did the sppedtest.net download is 0.49 mbps and upload was 0.11 mbps. I ran the test a second time and got 0.47 as download. It did not register at all on upload. arg! Thanks! Edited July 28, 2016 by clarea Link to comment Share on other sites More sharing options...
Gregoryfo Posted August 3, 2016 #27 Share Posted August 3, 2016 Just signed up for the higher priced plan using DWs C&A coupon so we get it free for 2 days, download speed 3.89 Mbps upload speed 1.26 Mbps. Big difference between opening pages on here account and on mine. Thanks that is great information, any chance you could post the ping? I am going on a Christmas cruise on the grandeur and am hoping the kids can skype the grandparents. Link to comment Share on other sites More sharing options...
Biker19 Posted August 3, 2016 #28 Share Posted August 3, 2016 Thanks that is great information, any chance you could post the ping? I am going on a Christmas cruise on the grandeur and am hoping the kids can skype the grandparents. Ping is 600ms +. Link to comment Share on other sites More sharing options...
sellwingri Posted August 3, 2016 #29 Share Posted August 3, 2016 (edited) I'm on Grandeur next week. All I want to be able to do is read and send emails and possibly post a picture or 2 on Facebook. On our Serenade cruise in March before Voom, we couldn't do either after day 3 of a 10 day trip. I was livid! The Casino Manager, not Guest Services, gave me a refund. I couldn't even get the loyalty manager to return my calls. Edited August 3, 2016 by sellwingri Link to comment Share on other sites More sharing options...
Biker19 Posted August 3, 2016 #30 Share Posted August 3, 2016 I'm on Grandeur next week. All I want to be able to do is read and send emails and possibly post a picture or 2 on Facebook. On our Serenade cruise in March before Voom, we couldn't do either after day 3 of a 10 day trip. I was livid! The Casino Manager, not Guest Services, gave me a refund. I couldn't even get the loyalty manager to return my calls. Not much changed on either Serenade or Grandeur with the introduction of Voom. I suspect that they increased the down speeds somewhat to achieve the numbers folks have reported on STREAM, but nothing else changed. What you experienced on Serenade could happen on Grandeur (as the underlying infrastructure has likely not changed), but not likely. Link to comment Share on other sites More sharing options...
scrim67 Posted August 28, 2016 #31 Share Posted August 28, 2016 I'm on her now so far so good I was able to stream Netflix without buffering Sent from my XT1254 using Tapatalk Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #32 Share Posted August 29, 2016 Hi. Can someone explain how to set the iPhone settings if I'm paying for the ships wifi so that I do not also have to pay my AT&T provider roaming/international charges like I had to on our last cruise? How can I text, surf, email etc? Thank you!! Link to comment Share on other sites More sharing options...
Clarea Posted August 29, 2016 #33 Share Posted August 29, 2016 Hi. Can someone explain how to set the iPhone settings if I'm paying for the ships wifi so that I do not also have to pay my AT&T provider roaming/international charges like I had to on our last cruise? How can I text, surf, email etc? Thank you!! Put the phone in Airplane mode. Turn on WiFi. That's it. Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #34 Share Posted August 29, 2016 Put the phone in Airplane mode. Turn on WiFi. That's it. Hi. I'm not sure what guest services did but I was double charged so I'm trying to figure this out. How can I still have service if I set it to airplane mode? Thanks!!! Link to comment Share on other sites More sharing options...
Clarea Posted August 29, 2016 #35 Share Posted August 29, 2016 Hi. I'm not sure what guest services did but I was double charged so I'm trying to figure this out. How can I still have service if I set it to airplane mode? Thanks!!! Depends what you mean by "service". You will have a connection to the internet, so email, internet texting, FB, etc. witll work fine. Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #36 Share Posted August 29, 2016 Depends what you mean by "service". You will have a connection to the internet, so email, internet texting, FB, etc. witll work fine. That is what I mean. Are there things I can't do since you are asking what I mean by service? Thank you!!! Link to comment Share on other sites More sharing options...
Clarea Posted August 29, 2016 #37 Share Posted August 29, 2016 That is what I mean. Are there things I can't do since you are asking what I mean by service? Thank you!!! Yes, there may be things you cannot do. However, it gets very complicated quickly. What things do you want to do? Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #38 Share Posted August 29, 2016 Yes, there may be things you cannot do. However, it gets very complicated quickly. What things do you want to do? I think you covered mostly what I do, the email, texting, FB, and surfing, I just thought I would ask what else since you made it seem like I can't do other things so I will know. Thanks! Link to comment Share on other sites More sharing options...
Clarea Posted August 29, 2016 #39 Share Posted August 29, 2016 I think you covered mostly what I do, the email, texting, FB, and surfing, I just thought I would ask what else since you made it seem like I can't do other things so I will know. Thanks! Unless you have WiFi Calling (ask your carrier), you won't be able to make or receive voice phone calls without using a program like Skype, WhatsApp, etc. Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #40 Share Posted August 29, 2016 Unless you have WiFi Calling (ask your carrier), you won't be able to make or receive voice phone calls without using a program like Skype, WhatsApp, etc. I'm ok without making a phone call. Link to comment Share on other sites More sharing options...
Biker19 Posted August 29, 2016 #41 Share Posted August 29, 2016 I think you covered mostly what I do, the email, texting, FB, and surfing, I just thought I would ask what else since you made it seem like I can't do other things so I will know. Thanks! You should try this at home before you ever cruise. Put your phone in airplane mode, turn on WiFi only and see what works and what doesn't. Unless your phone/carrier allows it and you have it turned on (WiFi texting), texting will not work without a separate app. Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #42 Share Posted August 29, 2016 You should try this at home before you ever cruise. Put your phone in airplane mode, turn on WiFi only and see what works and what doesn't. Unless your phone/carrier allows it and you have it turned on (WiFi texting), texting will not work without a separate app. Thank you! I did a home trial and was able to text, Internet, and email in airplane mode. Link to comment Share on other sites More sharing options...
Biker19 Posted August 29, 2016 #43 Share Posted August 29, 2016 Thank you! I did a home trial and was able to text, Internet, and email in airplane mode. Great, then do the same thing on the ship and you should be fine. Link to comment Share on other sites More sharing options...
Lady Hudson Posted August 29, 2016 #44 Share Posted August 29, 2016 Reported this on another thread. Just left the Grandeur Saturday. I have never had trouble with emails/websites. The last several cruises ( March and May) I have been trying to use my Directv app to watch news shows - I did not try anything else. I had the best connection I have ever had on Grandeur starting with my 8/18 trip. I was able to watch my news shows with very little "cutting out" of service. The longest I had a show running was 2 hours. I was very pleased with the surf package. Katherine Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #45 Share Posted August 29, 2016 Great, then do the same thing on the ship and you should be fine. Did I hear something about one of the perks of being a diamond member was get free wifi? I've got a bit to go first ☺️ Link to comment Share on other sites More sharing options...
Clarea Posted August 29, 2016 #46 Share Posted August 29, 2016 Did I hear something about one of the perks of being a diamond member was get free wifi? I've got a bit to go first ☺️ Each Diamond member gets one free 24-hour period of unlimited internet OR a $20 discount on a package. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted August 29, 2016 #47 Share Posted August 29, 2016 I was with Lady Hudson on the Grandeur and I had no problems either, but didn't try viewing TV shows or anything, but I had no trouble with posting pictures and videos. "There is no place like home", but it was good enough for what I wanted to do. I think it was better than it used to be. I already purchased it for my December cruise. With the 30% and my D+ discounts, I got the Surf package for 12 nights for $109. I thought that was a good deal. Gwen :) Link to comment Share on other sites More sharing options...
1Mouseyy Posted August 29, 2016 #48 Share Posted August 29, 2016 Each Diamond member gets one free 24-hour period of unlimited internet OR a $20 discount on a package. I see. Thanks. Link to comment Share on other sites More sharing options...
Biker19 Posted August 29, 2016 #49 Share Posted August 29, 2016 I already purchased it for my December cruise. With the 30% and my D+ discounts, I got the Surf package for 12 nights for $109. I thought that was a good deal. That is the same price for everyone. The D+ discount can only be applied to on board packages which is $12.99/day. Here's a cheaper way to get internet using your D+coupons. Assuming there's two of you, use the first coupon on day 2 (you'll have cell signal till Norfolk in the morning), then on day 4 you buy the remaining days package for $ 63.92 (8 x 12.99 - 40) using the second coupon.;) Link to comment Share on other sites More sharing options...
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