kimtaein1 Posted July 9, 2016 #1 Share Posted July 9, 2016 (edited) Friends or family can reach you 24 hours a day via Celebrity’s Satellite Service. Your friends and family can contact the ship by calling (877) 266-1020. From outside the U.S., they can call (732) 335-3296. The cost is $7.95 USD a minute and can be charged to American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply. Calls are limited to 10 minutes. i used the phone number above and i talked to my parents onboard for about 3 minutes which translates to 3*7.95 = $23.85 However, checking my credit card, i was charged $79.5. My entire call duration was 8 minutes. Has anyone else had similar experience? Do they just charge 10 minutes worth at the beginning and charge actual amount later? Edited July 9, 2016 by kimtaein1 Link to comment Share on other sites More sharing options...
wendychloecruiser Posted July 9, 2016 #2 Share Posted July 9, 2016 (edited) I am assuming you called them on the ship. The charges start accruing immediately upon the first ring to the ship which then has to be transferred a few times to your parents. You may have only spoken to your parents for three minutes however you said your call was for 8 minutes. If you round up to 9 and then multiply by the $7.95 + any taxes you will come very close to the total for which you were charged. Edited July 9, 2016 by wendychloecruiser Link to comment Share on other sites More sharing options...
kimtaein1 Posted July 9, 2016 Author #3 Share Posted July 9, 2016 hm... i timed the duration i talked to my parents and it was about 3 minutes. 8 minutes total included listening to automated choices from the service and talking to someone on the cruise ship who routed my call. Link to comment Share on other sites More sharing options...
jelayne Posted July 9, 2016 #4 Share Posted July 9, 2016 The charges start as soon as the phone rings so you are charged for the entire connection time not just the time you spoke to your parents. Link to comment Share on other sites More sharing options...
donaldsc Posted July 9, 2016 #5 Share Posted July 9, 2016 You could have rented a satellite cell phone with 50 minutes talk time for not much more than $100. DON Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now