Well now I'm annoyed...

[goodml]

Thanks everyone.:)

[goodml]

One more update, Diana has emailed me and days 7 and 9 are now fixed as well. Very pleased.

[C2174]

AWESOME news! Enjoy your cruise. - another reason I love Royal!

[Big_G]

Nicely done. Have a great cruise.

[payitforward]

What a great ending to what must have been a frustrating situation! It's great to see that they took the initiative to make things right! Have a great cruise!

[Paulette3028]

So I have an update and I actually couldn't be more pleased. A lovely young lady named Diana from the food and beverage department in Miami just called me. She said that they monitor these boards closely and they saw my post yesterday and really wanted to help me. They were able to match my post to my very similarly worded email to rcldining which had our booking numbers and my contact info. Long story short all is taken care of and I have an email confirmation.

 

Diana from RCCL (or an associate) if you're still reading, from the email it looks like day 7 and day 9 still need adjustment. Many thanks once again for your quick response.:)

 

I happen to know of the 'Diana' you are speaking of and she has always been helpful to me in the past. No reason to think that they could not take care of it, when the problem is in the correct hands to work out the solution.

 

Now, just ENJOY!

[goodml]

Thanks everyone.

[Ocean Dancer]

What a wonderful outcome.......now you can destress with a glass of wine!!:)

[goodml]

Definitely:)