Can't print luggage tags (Royal Caribbean)

[Kat263]

Greetings:

 

I use RCCL's website to book my cruises all of the time. However, I'm not able to print luggage tags for my January 3rd cruise. Every time I attempt to do so, I receive the error message listed below. I've called RCCL and am told to "try again later". I've tried at least 6 times over the course of the last month with no luck. I was able to print luggage tags for my February cruise so it must be an issue with the January cruise documents. Can anyone give me a suggestion? I'd rather not wait until we get to the terminal to get luggage tags from the porters.

 

Here is the errors message I receive:

 

"Not Found

The requested URL /edocs/GR20170103/4a455ed5-0959-4b9d-aba9-d55a37fc6592/PaperBagTag.pdf was not found on this server.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

[cb at sea]

If you really want to print tags in advance, just keep trying....

 

It really only takes a few minutes to get the tags from the porters, tho....

[mlmc424]

I was able to print my tags by using Chrome instead of IE.

[roslyn01]

If you used a travel agent ask them to print for you

 

 

Sent from my iPhone using Forums

[DaniDanielle]

We had the same problem with only one of our reservations. Ours worked fine, cousins did not. Went to page 21 of cruise dog and printed the tags from there.

 

 

Sent from my iPad using Forums

[Kat263]

Thank you so much! I was able to print the tags from the cruise document! I'll remember that for future cruises! :)

[DaniDanielle]

I really did not mean cruise dog😯

[donaldsc]

You do not need them now. Just fill them out when you get to the port.

 

DON