bostonbill Posted March 27, 2017 #1 Share Posted March 27, 2017 Anyone else having trouble with their webpage? I'm trying to look at june 2018 sailings and it keeps freezing....don't know if its them or my company is blocking me again.....LOL Link to comment Share on other sites More sharing options...
39august Posted March 27, 2017 #2 Share Posted March 27, 2017 Same here. Link to comment Share on other sites More sharing options...
232271 Posted March 27, 2017 #3 Share Posted March 27, 2017 Yes, and I cannot even get it to open on my chrome. So frustrating, it has been doing this off and on for the past few weeks! Link to comment Share on other sites More sharing options...
mpoole3 Posted March 27, 2017 #4 Share Posted March 27, 2017 This happens to me daily, on all my devices. Only fix, is clearing history that cleans out the cache/cookies. Link to comment Share on other sites More sharing options...
TinyPinkBug Posted March 27, 2017 #5 Share Posted March 27, 2017 (edited) I have been having the same problem for over a month. Even a travel agency I was trying to book through was having an issue. Customer service insists no one else is reporting this problem, except there have been multiple posts about it for the past month. Next RCCI will start implementing a $7.95 website access fee for searching cruises to provide guests with a better online searching experience. Edited March 27, 2017 by TinyPinkBug Link to comment Share on other sites More sharing options...
Clarea Posted March 27, 2017 #6 Share Posted March 27, 2017 I'm not trying to book anything, but I can display new cruises and prices. Link to comment Share on other sites More sharing options...
eel Posted March 27, 2017 #7 Share Posted March 27, 2017 I have been having problems on the web site using Chrome. When I click on a cruise to book it goes to a blank page. One work around I discovered was to right click and choose "open link in a new tab". That seems to work better. The other option is to use the Microsoft Edge browser (comes with Windows 10) which seems to be more reliable for the web site. Not horrible but annoying that I have to switch from my regular browser. Link to comment Share on other sites More sharing options...
Worn out mailman Posted March 27, 2017 #8 Share Posted March 27, 2017 Hi folks. I actually booked a cruise yesterday. Used Chrome. Got all the way to the "pay now", then it failed. After a second and third attempt, I finally called and paid through human interaction. Windows 10 consistently asks me to use Edge, but Edge doesn't allow my Norton toolbar, so I won't use it. Sent from my LG-H631 using Forums mobile app Link to comment Share on other sites More sharing options...
mdrobtx Posted March 27, 2017 #9 Share Posted March 27, 2017 It's HORRIBLE. Always had been. Link to comment Share on other sites More sharing options...
hollon Posted March 27, 2017 #10 Share Posted March 27, 2017 same here, i tried chrome and i tried using foxfire and neither can give me prices what's gonna happen when the new sailing come out this week Link to comment Share on other sites More sharing options...
suizas Posted March 28, 2017 #11 Share Posted March 28, 2017 Same problem here Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
CarolRoy Posted March 28, 2017 #12 Share Posted March 28, 2017 Same problem here. Just got off the phone with their technical dept. He said to use Internet Explorer. Well it worked. But I am set up for Google Chrome. I don't like going around and around just to get to RC site. They send me a lot of emails with promotions but cannot access them and cannot access their site at www. I can get to Celebrity when they send me an email using Google Chrome. Guess RC will be losing me as a cruiser. Royal are you listening. Fix your site! Link to comment Share on other sites More sharing options...
Anton Posted March 28, 2017 #13 Share Posted March 28, 2017 Plus, if you use a Mac like me, IE is not an option. They haven't made a Mac version of IE in years. Link to comment Share on other sites More sharing options...
Surfguyxxx Posted March 28, 2017 #14 Share Posted March 28, 2017 No problem on our home computer. Lap top is a different issue but still loads alright but definitely slower. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 28, 2017 #15 Share Posted March 28, 2017 I use Foxfire now. Usually works Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted March 28, 2017 #16 Share Posted March 28, 2017 I use Foxfire now. Usually works Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 28, 2017 #17 Share Posted March 28, 2017 It's the Percocet typing. [emoji33] Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted March 28, 2017 #18 Share Posted March 28, 2017 It's the Percocet typing. [emoji33] Some day you will have to fill me in. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 29, 2017 #19 Share Posted March 29, 2017 Some day you will have to fill me in. We'll catch up soon Sent from my HTC One_M8 using Tapatalk Link to comment Share on other sites More sharing options...
CarolRoy Posted March 29, 2017 #20 Share Posted March 29, 2017 No problem on our home computer. Lap top is a different issue but still loads alright but definitely slower. I only have a desktop. And cannot get on their web site. Link to comment Share on other sites More sharing options...
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