Changed Dining online - system Repriced my Cruise (Not for the better)

[peach section]

Booked a future reservation on Liberty of the Seas a week ago, happy at the time with the stateroom cost and promotions.

 

Today I accessed my reservation to change the dining preference, and also linked to 2 family reservation #s for dining.

 

I just checked my reservation, and it has been repriced !

 

Luckily I had RCI send me an email confirmation last week showing the lower price. I will call C&A in the morning to see if they can restore my previous pricing.

 

Has anyone else had this happen through making a simple change such as dining?

This is not the way that websites are supposed to behave! RCI, please look into this.

 

What are the odds that I can recover my old pricing?

[Clarea]

Yes, the repricing has happened to others. Some people just have to sneeze when looking at their reservation.

[peach section]

Yes, the repricing has happened to others. Some people just have to sneeze when looking at their reservation.

 

Ha! Thanks for making me smile. I needed that.

 

And Congrats to you on the 100,000+. Your advice is always cheerfully given and appreciated by all of us.

[reallyitsmema]

Booked a future reservation on Liberty of the Seas a week ago, happy at the time with the stateroom cost and promotions.

 

Today I accessed my reservation to change the dining preference, and also linked to 2 family reservation #s for dining.

 

I just checked my reservation, and it has been repriced !

 

Luckily I had RCI send me an email confirmation last week showing the lower price. I will call C&A in the morning to see if they can restore my previous pricing.

 

Has anyone else had this happen through making a simple change such as dining?

This is not the way that websites are supposed to behave! RCI, please look into this.

 

What are the odds that I can recover my old pricing?

 

Did it totally reprice your reservation or did it just add prepaid gratuities?

 

We made a preference change on an upcoming cruise and it caused gratuities to be added to my reservation. I noticed the total was different but once I checked, it was just gratuities. I hadn't planned on prepaying them but I left it alone because I have read that someone else who had the same issue and had the gratuities removed also lost all their MTD reservations.

[peach section]

Did it totally reprice your reservation or did it just add prepaid gratuities?

.

 

Oh, Mema, you are exactly right. There are prepaid gratuities added now. That is the price discrepancy.

 

I had a bit of sticker shock when I saw the total price increase, and didn't take the time to examine it fully.

 

Thank you so much for your wisdom!

[reallyitsmema]

Oh, Mema, you are exactly right. There are prepaid gratuities added now. That is the price discrepancy.

 

I had a bit of sticker shock when I saw the total price increase, and didn't take the time to examine it fully.

 

Thank you so much for your wisdom!

 

You're welcome! I did the same thing. I ended up calling and the rep looked at it and pointed out it was gratuities.

 

I don't remember who said they had them removed and it automatically removed all their dining reservations but I figured it wasn't worth messing with and just left the gratuities on the reservation.

 

If you do have the gratuities removed, check everything you have prebooked, just in case.:)