RC Website: What A Mess

[CRUISEFAN0001]

Have you tried the back door, without logging in:

https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6

Leave it to Bob to share some useful information. :)

[coppermouse]

Every time I go to the web page, it says RC is on vacation...:rolleyes:

 

I have been trying to get online with Royal. Some reason I can't access it. I called and Royal said used a different browser or try another computer.

[dpostman]

They incorporate all the latest technology on their ships so how do they find it difficult to run a trouble free website?

 

Sent from my Kestrel using Forums mobile app

 

They must recycle all the old stuff they rip out of the ships and use it to run their website.;p

 

dp

[cruisegirl1963]

Have you tried the back door, without logging in:

https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6[url=https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6][/url]

 

Thanks Bob- I started to, then when I realized I would have to enter all of my info including my RCCL membership number, I sighed heavily and postponed my efforts.. partly because I just spoke with my father who went through the multiple screens, entering information, then the system froze on him. I may try your sneaky method in the coming days. ;)

[grapau27]

They must recycle all the old stuff they rip out of the ships and use it to run their website.;p

 

dp

I think you must be right.

 

Sent from my Kestrel using Forums mobile app

[Swath]

Have you tried the back door, without logging in:

https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6

Interesting, Thanks

[cruisegirl1963]

Have you tried the back door, without logging in:

https://secure.royalcaribbean.com/beforeyouboard/getCountdownToCruise.do?cS=NAVBAR&pnav=3&snav=6

 

I finally gathered all of my info and tried this.. and got the same error message. Reedonkulous.

[Clarea]

I finally gathered all of my info and tried this.. and got the same error message. Reedonkulous.

Sorry to hear that, but thanks for reporting back.

[Eaches]

My cruise is also missing. I'm not going to freak out, since it is still 18 months away and it sounds like common problem at the moment.

 

 

 

I still don't understand how RCI can have so many website and IT problems.

 

 

 

You should always find a good TA - they will solve all your problem . You shouldn't have to worry . A good TA will make up for a Bad cruise line !

 

 

Sent from my iPad using Forums

[cruisegirl1963]

I downloaded Firefox and online check-in was fast and smooth. This is the only website that's ever required me to have to use a different browser.. but at least it worked. Thanks to all for y'all's support! :D

[cruisin4kicks]

I haven't gone back to the beginning and read all the posts so I don't know if this was covered. I created a crappy Royal website vent thread a month or two ago. Some of the people responding said to use the incognito tool in the browser you're using. It doesn't cache anything which seems to work around an issue Royal seems to have with their website.

 

I tried it and have never had a problem since. I can explore any portion of the Royal website for as long as I want now. Below is how to use it.

 

Chrome - click on the 3 dots at the right hand top of the screen and click on "New incognito window" OR click "Ctrl-Shift-N"

Microsoft Edge and/or Windows Explorer - on the browser screen, click "Ctrl-Shift-P"

Firefox - not a clue... I never use it.

 

If this has already been discussed, then mea culpa.

 

Tim