When you had your itinerary changed, what happened to your pre booked excursions?

[ssmea03]

So what happens when your itinerary has been changed and you had an excursion booked for that port? We have the rain forest tour booked for San Juan but are now going to St Thomas.

[Asecert]

MSC should automatically be processing refunds for any excursions booked for the cancelled port. I would probably call them just to confirm because they can be a little slow with their refund process.

[CruisnDeb]

So what happens when your itinerary has been changed and you had an excursion booked for that port? We have the rain forest tour booked for San Juan but are now going to St Thomas.

 

I had the exact same issue. I was told by the online chat person that I had to call in to cancel it. So I called and they cancelled it for me and said it would take 7-10 days to charge back to my credit card.

[cellfree]

We had a Nassau excursion booked through MSC and had prepaid it prior to sailing. Once the Divina did not go to Nassau the amount was automatically put back onto our Sign and Sail card as a credit. We used some of it (it was applied to tips and other excursions we booked) and the balance was given in cash at checkout.

[riclop]

You will get your $$ back.