"Cancel for any reason", but only if it's one of their reasons

[Host Jazzbeau]

Yes, Aon handles the claims but are not the insurance company itself. I cancelled a cruise because we didn't want to drive to the port in stormy weather. In other word, we just decided not to go. Aon sent a letter denying the claim as it did not fall under covered reasons; however, the remainder of the letter informed me that we would be reimbursed as CFAR the 75% of the non-refundable cruise fare by RCI. Called RCI in a couple of days and applied the $$ credit to another cruise. I was quite happy with Aon. This was all done in about 3 weeks. Aon handles both Celebrity and RCI insurance claims.

 

So amore4paws should have had time to read the actual letter by now. Maybe it does have that added information. Everything else is speculation until OP returns and clarifies.

[Bo1953]

It is beyond unconscionable that they would put that wording in their advertisement to sell the insurance and then other wording in the actual policy to determine coverage. I was going to ask why they make things so complicated, but I know the reason is to make money.

 

Quite correct, because they know that most purchasers will not read the fine print and will direct them to the fine print upon denial...

 

bon voayge

[Bo1953]

I too noticed the "specified reasons" verbiage. The problem is that I don't see where it details these specified reasons. Do you know where they are listed?

 

The reasons will be listed in each state policy. So clicking down and selecting the state from where the policy will be effective will bring up the most recent incarnation of the policy applicable to the resident of that particular state.

 

 

bon voyage

[Bo1953]

So amore4paws should have had time to read the actual letter by now. Maybe it does have that added information. Everything else is speculation until OP returns and clarifies.

 

Quite true...

 

bon voyage