Suedonym3 Posted April 9, 2018 #1 Share Posted April 9, 2018 Booked a trip on the Getaway during a sail away promo. Had UDP/UBP and onboard credit. A second promo came up and decided to book a 2nd cabin for family...but although I thought I booked the same, I just discovered I have excursion credit instead of UBP on that room...so...can anything be done? It looks like there is a current promo on...so could I rebook the room...any info on the corks and caps program if not possible? Or the viva vino? Thanks to any who can help... Link to comment Share on other sites More sharing options...
DarkJedi Posted April 9, 2018 #2 Share Posted April 9, 2018 Just call, as long as the promo is still valid they will change it for you. Link to comment Share on other sites More sharing options...
poohdreaming Posted April 9, 2018 #3 Share Posted April 9, 2018 Yep, just call and request to change the promotion type. Then you would pay the amt of the drinking package. It is an easy fix, not like you booked a wrong type of cabin for example (sail away) instead of an inside room with promotions listed. Most sail away room/rate does not include promotions. Link to comment Share on other sites More sharing options...
Suedonym3 Posted April 9, 2018 Author #4 Share Posted April 9, 2018 Thanks for the responses. Will let you know how it goes... Link to comment Share on other sites More sharing options...
newmexicoNita Posted April 9, 2018 #5 Share Posted April 9, 2018 Thanks for the responses. Will let you know how it goes... Yes, please do. I think many of us would like to know. Hope it works in your favor.:cool: Link to comment Share on other sites More sharing options...
bluesea777 Posted April 9, 2018 #6 Share Posted April 9, 2018 I booked one cruise with UBP and SDP but later on I decided we would benefit more from Shore Ex credits than the SDP, so I asked my PCC to change the promo from SDP to Shore Ex. He did so without problem. Link to comment Share on other sites More sharing options...
Suedonym3 Posted April 14, 2018 Author #7 Share Posted April 14, 2018 Called yesterday and made the change without issue. There was a slight increase for the UBP taxes/gratuities to my overall cost but a much better value for me than the cruise excursion credit. Thanks for the help all! Link to comment Share on other sites More sharing options...
keywest1 Posted April 14, 2018 #8 Share Posted April 14, 2018 We were able to change Shore excursion to internet with no problem. Took all of three or four minutes. Decided Bermuda was not a great deal for the excursions since we can do most anything we want on our own or with outside vendor. Seven of us going with only one $50 credit per day, so no way we could've avoided losing money if we booked ship excursions all three days. We can use the internet to check in for our flights, so it will provide us a little value with no extra charges. Link to comment Share on other sites More sharing options...
DMH15 Posted April 14, 2018 #9 Share Posted April 14, 2018 I love it when Cruise critic works! I'm glad this resolved positively for you. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruisecriket Posted April 14, 2018 #10 Share Posted April 14, 2018 Called yesterday and made the change without issue. There was a slight increase for the UBP taxes/gratuities to my overall cost but a much better value for me than the cruise excursion credit. Thanks for the help all! See, you did not mess up after all. Don't be so quick to call your perceived shortcomings. Have fun on your cruise. Just a thought. Link to comment Share on other sites More sharing options...
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