Using OBC for gratuities

[bogofman]

Next cruise we have obc included, are we allowed to use this for our daily gratuities?

 

Will the daily charge for gratuities deduct from our OBC? Or charge our credit card?

 

Do we need to tell reception that we wish to use OBC for the gratuitues

 

Thanks

[LzyCruiser_NWA]

They will auto deduct against your OBC if you do not prepaid it before the cruise start. You will not have to tell anyone at guest services.

[leaveitallbehind]

The gratuities are applied to your room charge on a daily basis. Your OBC is applied as a credit against your room charges. The final total of your remaining room charge balance is applied to your credit card at the end of the cruise.

 

In other words, all room charges - gratuities, gift store purchase, specialty restaurant charges, etc., are applied as charged to your room charges. Your OBC is applied automatically against those total charges - not any one item in particular. And as stated, the total balance of those charges at the end of the cruise are then applied to your credit card.

Edited May 13, 2018 by leaveitallbehind

[helen haywood]

And Celebrity will use non-refundable OBC first.

 

 

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[fleckle]

Next cruise we have obc included, are we allowed to use this for our daily gratuities?

 

You don't actually get to choose how it is used.

It will show up as a credit (or multiple credits) to your shipboard account and will offset whatever charges are made to your account.

 

An onboard credit is like making a deposit to your bank account.

You do not specify how or where it will be applied.

Will the daily charge for gratuities deduct from our OBC? Or charge our credit card?

Neither.

The daily charge for gratuities will show up as a debit to your shipboard account.

Don't be concerned if you don't see it the first day as it often doesn't start appearing until you are several days into the cruise.

 

Do we need to tell reception that we wish to use OBC for the gratuitues

No, there is no reason to do that as neither you nor they get to choose how the OBC is used.

 

As previously stated, OBC is simply posted as credit to your shipboard account.

 

You can view your account from the menu on the TV in your cabin whenever you wish, and see your balance on your account at that time.

 

However, you do not actually pay, or receive, that daily amount; but only the final balance that remains on your account at the end of the cruise.

 

Then only one transaction appears on your credit card statement, either a debit or credit for the final balance remaining on your shipboard account when they close it out at the end of the cruise.

(The only exception I can think of at the moment is if you put a deposit on a future cruise.

That would be a separate charge that does not go to your shipboard account at all, but rather directly to your credit card.)

So if you want a detailed list of all your transactions to take home with you, request a printout of your account from guest relations on the last day of your cruise.

On some cruises they provide one automatically, but they don't always.

For that matter, you may request a printout of your account from Guest Relations at any time throughout the cruise, if you should want one.

It is a good idea to check your account on your TV menu in your cabin every day or two.

Occasionally an erroneous charge may appear, and if you spot one, all you need to do is pick up the phone and call Guest Relations to report it.

 

Our experience has always been that they reversed it right away, and the next time we checked our account, it showed a credit for the amount that was charged in error. It was usually just something small, like an erroneous drink charge, or something that got charged twice.

Edited May 14, 2018 by fleckle