MoxieDoll66 Posted June 21, 2018 #1 Share Posted June 21, 2018 The PVP I'm working with is amazing-I booked through the website, then found her and had my parents book through her for the same cruise. I'll have other family and friends that go book through her as well. She's done a couple things for me that she didn't need to (upgraded our cabin and moved us to be closer to my parents) and I was wondering if there was something more that I could do than referring everyone to her for their bookings. Link to comment Share on other sites More sharing options...
bnorris10 Posted June 21, 2018 #2 Share Posted June 21, 2018 Referring people to her is what you can do for her - You could also go thru the contact us button on the carnival website and make note of her name and how great she is and that might help - Other than that there is nothing else you can do but say thank you Link to comment Share on other sites More sharing options...
Micahs Grandad Posted June 21, 2018 #3 Share Posted June 21, 2018 Keep booking cruises with her and get her referrals. Link to comment Share on other sites More sharing options...
beachbum53 Posted June 21, 2018 #4 Share Posted June 21, 2018 Maybe go on line to Teleflora (or similar) and order a bouquet of flowers to be delivered to her desk. Link to comment Share on other sites More sharing options...
riclop Posted June 22, 2018 #5 Share Posted June 22, 2018 You don't need one. Link to comment Share on other sites More sharing options...
RWolver672 Posted June 22, 2018 #6 Share Posted June 22, 2018 Maybe go on line to Teleflora (or similar) and order a bouquet of flowers to be delivered to her desk. One problem with that. You don't know where her desk is. She may be working from home. Link to comment Share on other sites More sharing options...
girlsbgoing Posted June 22, 2018 #7 Share Posted June 22, 2018 Agree with most others. The best thing you can do is continue to use her and to send her referrals. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
beachbum53 Posted June 22, 2018 #8 Share Posted June 22, 2018 One problem with that. You don't know where her desk is. She may be working from home. Easy enough to find out. Just ask her during a casual conversation.;) Link to comment Share on other sites More sharing options...
Pyrate13 Posted June 22, 2018 #9 Share Posted June 22, 2018 Referring customers to them is wonderful. Also, I got the name of our PVP's supervisor and sent them an email noting our appreciation of her. He replied back and was appreciative of our taking the time to let him know of our satisfaction. The PVP said she did receive a customer satisfaction on her record and thanked us. I know that when I worked for a large FL resort/entertainment complex, if management received a guest compliment that used our name we would receive a thank you from management along with a copy of the note/letter, etc, and it would also be placed in our work file. Link to comment Share on other sites More sharing options...
mz-s Posted June 22, 2018 #10 Share Posted June 22, 2018 All sales jobs track customer commendations heavily. Send a letter to John Heald on Facebook, email Carnival corporate, whatever you'd like to do to sing your PVP's praises. We did the same with our PVP - sadly he's left the company. We are back to booking on our own, we only booked through a PVP because we liked our PVP. Link to comment Share on other sites More sharing options...
buddylover Posted June 22, 2018 #11 Share Posted June 22, 2018 You guys are all lucky.....we have tried 5 different PVP's, found NONE of them worth our while over what we could do for ourselves. Just wish CC allowed you "happy" pax to pass on names?!;p Link to comment Share on other sites More sharing options...
Micahs Grandad Posted June 22, 2018 #12 Share Posted June 22, 2018 You guys are all lucky.....we have tried 5 different PVP's, found NONE of them worth our while over what we could do for ourselves. Just wish CC allowed you "happy" pax to pass on names?!;p Some good some pretty much useless. When we have lost a good one or had one we were not happy with, we ask cruising friends for recommendations. Link to comment Share on other sites More sharing options...
MoxieDoll66 Posted June 22, 2018 Author #13 Share Posted June 22, 2018 Thanks everyone! I've already given her name and contact info to my friends and family who are going with us and told them to book through her. I'll send a message to John Heald and also through the contact form on their website about her. :) Link to comment Share on other sites More sharing options...
bingomamma19 Posted June 22, 2018 #14 Share Posted June 22, 2018 The PVP I'm working with is amazing-I booked through the website, then found her and had my parents book through her for the same cruise. I'll have other family and friends that go book through her as well. She's done a couple things for me that she didn't need to (upgraded our cabin and moved us to be closer to my parents) and I was wondering if there was something more that I could do than referring everyone to her for their bookings. I think referrals are the best...its what makes them money. I have a fantastic PVP since 2009 and I have referred him to many of my friends and relatives. He always remembers me when I call, he remembers my kids and family...he really is amazing. He also is very easy to get ahold of and he works from home and always checks messages. Link to comment Share on other sites More sharing options...
snowskier Posted June 22, 2018 #15 Share Posted June 22, 2018 Easy enough to find out. Just ask her during a casual conversation.;) Great suggestion -- I am sure she will quickly say -- I work from home, here is my address, thanks for asking. Link to comment Share on other sites More sharing options...
serene56 Posted June 22, 2018 #16 Share Posted June 22, 2018 I'll have other family and friends that go book through her as well. She's done a couple things for me that she didn't need to (upgraded our cabin and moved us to be closer to my parents). a good agent will do or try to do what you want to do.So if moving a cabin to be closer to your parents-- thats the job. and upgraded--- was there a sale? thats the only way you could get a free upgrade. Carnival does not allow discounting of their cabins Link to comment Share on other sites More sharing options...
dsotm73 Posted June 22, 2018 #17 Share Posted June 22, 2018 You don't need one. You didn’t NEED to post an irrelevant comment either, but apparently that was YOUR preference.[emoji41] Link to comment Share on other sites More sharing options...
KBCruiseLover Posted June 22, 2018 #18 Share Posted June 22, 2018 Looking for a GOOD PVP for several people and myself. My husband and I are frequent cruisers as are my 3 grown children and their families. We just can't find anyone by calling direct to the Carnival phone line. kjbag_it@hotmail.com . Thanks for any help you can give. Link to comment Share on other sites More sharing options...
firemanbobswife Posted June 22, 2018 #19 Share Posted June 22, 2018 Just sending them business is enough. That’s how they make a living and mine is super appreciative for all the people I send him. If he could give me something for referrals he would, but Carnival doesn’t allow it. But that’s OK. The service he gives me is good enough. He really has been able to handle things that have gone not as planned quickly and effectively. He also answers whenever I call and even if he can’t talk that second he will call me back in no more than 10 min. Couldn’t ask for anyone better. So I say just repeat/referral business is all they need or want. Link to comment Share on other sites More sharing options...
bury me at sea Posted June 22, 2018 #20 Share Posted June 22, 2018 If you know where to look on your computer you can find people that have them and would be happy to give you the contact info for theirs [emoji3] Thank you sincerely. Link to comment Share on other sites More sharing options...
firemanbobswife Posted June 22, 2018 #21 Share Posted June 22, 2018 Thank you sincerely. You’re welcome. Hope that helped and happy cruising! Link to comment Share on other sites More sharing options...
repo-cruiser Posted June 22, 2018 #22 Share Posted June 22, 2018 Give up your cruise and let her take it. Seriously a thank you for doing a good job is plenty. Link to comment Share on other sites More sharing options...
raynvic Posted June 22, 2018 #23 Share Posted June 22, 2018 Looking for a GOOD PVP for several people and myself. My husband and I are frequent cruisers as are my 3 grown children and their families. We just can't find anyone by calling direct to the Carnival phone line. kjbag_it@hotmail.com . Thanks for any help you can give. Just sent you an e-mail Vicky Link to comment Share on other sites More sharing options...
wtwien Posted June 23, 2018 #24 Share Posted June 23, 2018 The PVP I'm working with is amazing-I booked through the website, then found her and had my parents book through her for the same cruise. I'll have other family and friends that go book through her as well. She's done a couple things for me that she didn't need to (upgraded our cabin and moved us to be closer to my parents) and I was wondering if there was something more that I could do than referring everyone to her for their bookings. Please give a referred of your PVP Thanks Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
firemanbobswife Posted June 23, 2018 #25 Share Posted June 23, 2018 Please give a referred of your PVPThanks Sent from my iPhone using Forums We’re not allowed to say on here. It’s against the terms and conditions. Link to comment Share on other sites More sharing options...
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