Zlasmcruising Posted July 27, 2018 #351 Share Posted July 27, 2018 I just checked the site for bidding. Looks like they redesigned it. Anyone see it yet? Sent from my SM-N950U using Forums mobile app Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #352 Share Posted July 27, 2018 I just checked the site for bidding. Looks like they redesigned it. Anyone see it yet? Redesigned since when? It looks the same today as it looked back before my February cruise. Link to comment Share on other sites More sharing options...
Zlasmcruising Posted July 27, 2018 #353 Share Posted July 27, 2018 Redesigned since when? It looks the same today as it looked back before my February cruise.This is what it looks like. Before it was totally different. What does yours look like? Sent from my SM-N950U using Forums mobile app Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #354 Share Posted July 27, 2018 Mine looks like that and that's what it looked like for my February sailing on the Escape and my June sailing on the Gem. Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #355 Share Posted July 27, 2018 Hi. I have never bid before. I have read this thread periodically. We are 79 days out from sailing on the Getaway in October. While some folks on our roll call have gotten offers to upgrade, we have not. One person who has already gotten an upgrade offer is in a balcony stateroom. We booked a spa balcony mini-suite. Do ya'll think that NCL is waiting to see if they can sell more Haven suites outright? There are quite a few Courtyard suites and 7 spa Haven suites left when I do a mock booking. Those are the only 2 rooms I would bid on. Thanks. Link to comment Share on other sites More sharing options...
fridaythe13th Posted July 27, 2018 #356 Share Posted July 27, 2018 Hi. I have never bid before. I have read this thread periodically. We are 79 days out from sailing on the Getaway in October. While some folks on our roll call have gotten offers to upgrade, we have not. One person who has already gotten an upgrade offer is in a balcony stateroom. We booked a spa balcony mini-suite. Do ya'll think that NCL is waiting to see if they can sell more Haven suites outright? There are quite a few Courtyard suites and 7 spa Haven suites left when I do a mock booking. Those are the only 2 rooms I would bid on. Thanks. Go to your home page on NCL and there should be a "let's get you upgraded" banner. Let us know if you're able to bid! Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #357 Share Posted July 27, 2018 Hi. I have never bid before. I have read this thread periodically. We are 79 days out from sailing on the Getaway in October. While some folks on our roll call have gotten offers to upgrade, we have not. One person who has already gotten an upgrade offer is in a balcony stateroom. We booked a spa balcony mini-suite. Do ya'll think that NCL is waiting to see if they can sell more Haven suites outright? There are quite a few Courtyard suites and 7 spa Haven suites left when I do a mock booking. Those are the only 2 rooms I would bid on. Thanks. If you log into My NCL do you see a big ad on the main page that says "Let's Get You Upgraded"? Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #358 Share Posted July 27, 2018 If you log into My NCL do you see a big ad on the main page that says "Let's Get You Upgraded"? Nope. Just the same old ads to buy the dining package and drink package which I already have bought! No email either. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #359 Share Posted July 27, 2018 Nope. Just the same old ads to buy the dining package and drink package which I already have bought! No email either. Did you book through a TA or directly through NCL? Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #360 Share Posted July 27, 2018 Did you book through a TA or directly through NCL? I booked myself through NCL. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #361 Share Posted July 27, 2018 I booked myself through NCL. Hmmm... I am out of ideas. If others on your sailing are able to bid on Havens, there is no reason you shouldn't be able to as well. Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #362 Share Posted July 27, 2018 Hmmm... I am out of ideas. If others on your sailing are able to bid on Havens, there is no reason you shouldn't be able to as well. The person that has already gotten an upgrade offer is in a balcony cabin, not a mini-suite (however he/she was offered the Haven to bid on). I will ask around some more on my roll call. I see in a recent message on this thread that someone got the offer at 60 days so maybe then. Thanks! Come to think of it on my 2 previous NCL cruises, I booked a spa Haven suite and did not get an upgrade offer to my recollection. Link to comment Share on other sites More sharing options...
MaryZ Posted July 27, 2018 #363 Share Posted July 27, 2018 We can't bid either. Apparently it's an issue with the spa cabins. According to the tech team, they are working on it :rolleyes: I got an answer email from them confirming it's an issue with the spa cabins so I guess it's not just our cruise. We are on the Breakaway TA in October. My guess is they have had complaints from people who originally booked into spa cabins, bid and lost their spa access and were upset. So they pulled the bidding from these cabins until they can figure out what to do. There are no Spa Havens available to be booked on my cruise. Because when you read that your original perks go with you, a lot of people believe the perk of spa access goes to you when you book a spa cabin and that it doesn't belong to the cabin. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #364 Share Posted July 27, 2018 We can't bid either. Apparently it's an issue with the spa cabins. According to the tech team, they are working on it :rolleyes:I got an answer email from them confirming it's an issue with the spa cabins so I guess it's not just our cruise. We are on the Breakaway TA in October. My guess is they have had complaints from people who originally booked into spa cabins, bid and lost their spa access and were upset. So they pulled the bidding from these cabins until they can figure out what to do. There are no Spa Havens available to be booked on my cruise. Because when you read that your original perks go with you, a lot of people believe the perk of spa access goes to you when you book a spa cabin and that it doesn't belong to the cabin. It says right in the FAQ that you lose your spa access if you bid from a spa cabin up to a non-spa cabin. I guess people just don't read. 12. What happens if I am booked on a spa cabin? If you are currently in a ‘Spa’ cabin and submit an Offer to upgrade to a higher category, we cannot guarantee that you will be assigned to another ‘Spa’ cabin within the upgraded category. If your offer is accepted and you do not get assigned to another ‘Spa’ cabin, you will be forfeiting the complimentary access to the Spa. Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #365 Share Posted July 27, 2018 It says right in the FAQ that you lose your spa access if you bid from a spa cabin up to a non-spa cabin. I guess people just don't read. 12. What happens if I am booked on a spa cabin? If you are currently in a ‘Spa’ cabin and submit an Offer to upgrade to a higher category, we cannot guarantee that you will be assigned to another ‘Spa’ cabin within the upgraded category. If your offer is accepted and you do not get assigned to another ‘Spa’ cabin, you will be forfeiting the complimentary access to the Spa. Yes I understand I would lose my spa privileges if I bid on a Haven Courtyard and got it, but what if I only bid on a Spa Haven? (Personally I think everyone who pays Haven prices should get access to the spa, but I digress) Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #366 Share Posted July 27, 2018 We can't bid either. Apparently it's an issue with the spa cabins. According to the tech team, they are working on it :rolleyes:I got an answer email from them confirming it's an issue with the spa cabins so I guess it's not just our cruise. We are on the Breakaway TA in October. My guess is they have had complaints from people who originally booked into spa cabins, bid and lost their spa access and were upset. So they pulled the bidding from these cabins until they can figure out what to do. There are no Spa Havens available to be booked on my cruise. Because when you read that your original perks go with you, a lot of people believe the perk of spa access goes to you when you book a spa cabin and that it doesn't belong to the cabin. Thank you for this information. It makes sense but you were told it was a tech problem?? Perhaps they are working on changing the bidding process for spa cabins. There are spa Havens available on my sailing. That is the only cabin I would bid on but now do not know if I will have a chance. NCL could fix this by just letting the spa cabins bid on another spa cabin with a disclaimer. Of course if folks would just read the FAQ all would be perhaps be understood.:( Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #367 Share Posted July 27, 2018 Yes I understand I would lose my spa privileges if I bid on a Haven Courtyard and got it, but what if I only bid on a Spa Haven? (Personally I think everyone who pays Haven prices should get access to the spa, but I digress) My quote from the FAQ wasn't targeted at you. It was clear from your earlier post what your intentions were. I was commenting on MaryZ's post saying that they maybe took down the ability for people with spa cabins to bid for upgrades due to so many people being upset they lost their spa privileges. It's frustrating that they would punish everyone with a spa cabin simply because a few people failed to read. Link to comment Share on other sites More sharing options...
Dawg67 Posted July 27, 2018 #368 Share Posted July 27, 2018 If you get an upgrade do you also get the additional Captain Club tier points? I.e. Aqua 5 points a night vs Celebrity Suite 12 points a night. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #369 Share Posted July 27, 2018 If you get an upgrade do you also get the additional Captain Club tier points? I.e. Aqua 5 points a night vs Celebrity Suite 12 points a night. You mean Latitudes points? No. If you upgrade to Haven via the bidding process, you do not get the additional Latitude point per night. Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #370 Share Posted July 27, 2018 (edited) It's frustrating that they would punish everyone with a spa cabin simply because a few people failed to read. I agree! Thank you. Maybe they will come up with something. If we had not just done an expensive land tour to Scotland and Ireland in June, I would just upgrade myself and pay the entire price. Really the only reason I want to go on this cruise is to visit with my son who is working on the ship. He and his friends cannot go in the Haven, so if I do not get it I will be fine. There are a bunch of activities I have not done on the Getaway because I was always in the Haven, so looking forward to trying out new things and going new places. Edited July 27, 2018 by Seminole1975 Link to comment Share on other sites More sharing options...
Dawg67 Posted July 27, 2018 #371 Share Posted July 27, 2018 Latitudes is NCL and Captains Club is Celebrity. I was asking about Celebrity. Thanks anyway for the response. Link to comment Share on other sites More sharing options...
MaryZ Posted July 27, 2018 #372 Share Posted July 27, 2018 Thank you for this information. It makes sense but you were told it was a tech problem?? Perhaps they are working on changing the bidding process for spa cabins. There are spa Havens available on my sailing. That is the only cabin I would bid on but now do not know if I will have a chance. NCL could fix this by just letting the spa cabins bid on another spa cabin with a disclaimer. Of course if folks would just read the FAQ all would be perhaps be understood.:( So they say. It's the first time I have never received an offer to bid. So I questioned it. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #373 Share Posted July 27, 2018 Latitudes is NCL and Captains Club is Celebrity. I was asking about Celebrity. Thanks anyway for the response. Oh, I think you are int he wrong forum then. This is the NCL forums. Link to comment Share on other sites More sharing options...
Seminole1975 Posted July 27, 2018 #374 Share Posted July 27, 2018 So they say. It's the first time I have never received an offer to bid. So I questioned it. I just called NCL for grins. The rep I spoke to first tried to tell me that there were probably no cabins to bid on higher than mine. I told her that a person on my sailing (on my roll call) is in a balcony (I am in a spa balcony mini-suite) and apparently she got on offer to bid on all cabins above her up to the to Haven Owners suite. I told her that there are 7 Haven spa cabins available on the Getaway to book at this time on their website (October 14 sailing). I told her what you said about how it might be a technical problem. She put me on hold and said she would call tech support. She came back in a few minutes and said that I would get an offer to bid in about a week. She did not specify what the issue was. We will see. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted July 27, 2018 #375 Share Posted July 27, 2018 She put me on hold and said she would call tech support. She came back in a few minutes and said that I would get an offer to bid in about a week. She did not specify what the issue was. We will see. Be sure to post back and let us know if you get the email! Link to comment Share on other sites More sharing options...
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