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Haven PreConcierge ?


NancyL2
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norwegianconcierge@ncl dot com

 

You are in the Gem GV correct? If so, you probably don't want to tell them to empty the fridge. Normally for rooms (OS, DOS, GV) that have the unlimited in room water and soda, they have it in the fridge already and no other charge items. Not always, but typically. I'd just wait until you get onboard to see if an issue.

 

With the new Nescafe machines, haven't seen any hot chocolate pods. The best they can do is packets.

 

They may help you out with the beer, but in room drinks with the UBP is not covered.

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You are in the Gem GV correct? If so, you probably don't want to tell them to empty the fridge. Normally for rooms (OS, DOS, GV) that have the unlimited in room water and soda, they have it in the fridge already and no other charge items. Not always, but typically. I'd just wait until you get onboard to see if an issue.

 

With the new Nescafe machines, haven't seen any hot chocolate pods. The best they can do is packets.

 

They may help you out with the beer, but in room drinks with the UBP is not covered.

 

 

Thanks for the information. We are in the Jewel GV. I figured they can't have room for both bottled water, soda and a pitcher of iced tea, and I would rather have a pitcher in there. But maybe they can finagle a way to have it work. We don't mind drinking our bottled water room temp. Thanks for the info on the hot cocoa, we will either bring pods or just use hot water and mix with the packets.

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With the new Nescafe machines, haven't seen any hot chocolate pods. The best they can do is packets.

 

Do all the suites now have Nescafe machines? (We'll be in a OS on the Sun.) Does NCL just offer coffee pods? How about tea pods? I see Nescafe has latte and cappuccino pods, among several other kinds of coffee, that I might take if not provided.

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Do all the suites now have Nescafe machines? (We'll be in a OS on the Sun.) Does NCL just offer coffee pods? How about tea pods? I see Nescafe has latte and cappuccino pods, among several other kinds of coffee, that I might take if not provided.

 

It’s actually Nespresso. They only offer espresso pods. It is the model that takes classic capsules. Tea is Tea Forte in the pyramid bags.

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  • 1 month later...
I haven't seen a list, and folks have said just ask what you think you will like and the butler will do their best to try to get it. So, that's what we did.

 

Here is the note I will be sending to pre-concierge. I understand that most of this may not even be finished before boarding as the butler is responsible for most of these requests, but hopefully he/she will get a copy of this and know what we are thinking. My intent is to go through this with the butler and see if this seems reasonable, or if there are questions/concerns. It's my understanding from reading the posts on CC that the butlers like to have direction from guests as as their job is to be sure the guests' needs are met. So I figure the more information I can share with our butler and concierge, the better. As I said, the information I have below are requests from folks who have stayed in the Haven and/or Garden Villa in the past. I compiled what I thought would be things we would want/need.

 

"We will be arriving at the pier about 11:30am

  • Please remove everything from our refrigerator.
  • It would be great if you could keep our fridge stocked with a pitcher of unsweetened of 100% cranberry juice, pepsi, orange soda, sierra mist, and a pitcher of iced tea, along with a plate of lemon wedges for the tea and splenda and truvia.
  • We prefer still water, but would like a few sparkling, if possible for mixers.
  • We would like a blender and cooler of ice.
  • If you are able to provide fresh fruit to make smoothies (bananas, strawberries, pineapple is fine), that would be fantastic.
  • Please leave extra coffee (both caffeinated and decaf) and hot cocoa pods, as well as almond/soy milk and splenda/truvia for the coffee.
  • We would like 4 extra pillows – 2 Climaretlle and 2 down, and a reading wedge.
  • We need an egg crate topper/memory foam topper and roll away bed for one of the bedrooms.
  • We will likely order breakfast and perhaps dinner in the suite a couple of times. We will do our best to let you know the previous night so you have notice.
  • If possible, we would love to have all dinner menus for the week brought to us at the beginning of the cruise. I will then work with your to discuss which nights we will be going to what restaurants, and which we may want to dine in our room.
  • As far as snacks go, we have one vegan, so any type of vegan snacks would be great. Others love pretzel bread sandwiches, warm pretzels, chips and salsa/guac/pita bread, some low carb snacks (maybe meat and cheese?) skittles, PB &J, gummie bears, cheese/fruit plates, sushi, and peanut M&Ms, as well as the usual sweet and savory snacks. NO SHELLFISH--2 have allergies.
  • If we have the ability to go on a bridge tour we would love that.
  • We would greatly appreciate pastries and coffee each morning. Please don't ring the doorbell, just come on in! It's okay to deliver by 6:30 or 7am.
  • We would love to have beer on ice.
  • Our choice of mixes: daiquiri, pina colada, tonic, bloody mary, club soda, olive juice, bloody mary garnishes (olives, celery, lime wedges, beef sticks, if possible)
  • We would love extra blankets for our balcony if this is available.

Thanks so much. Looking forward to our week onboard."

 

 

Hi Kasia.

 

Assuming you are back from your trip...were your requests met? Specifically the blender? I’m travelling in the GV on the Jewel in Asia in October. My infant will still be eating purées so I’m hoping I can have a blender provided instead of dragging one from Canada.

 

Ashley

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The only thing I email the concierge for is distilled water for my husband's cpap. I find they get it done before the special needs dept does.

 

 

Otherwise, we just let our butler know what we'd like for snacks that day. We get from the casino also, so it's a bit much.

We just tend to order room service if we want something.

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