ADVentive Posted August 13, 2018 #26 Share Posted August 13, 2018 The one thing I wish they would change about MSC is ________. The website is difficult, and I often have to wait for a long time on the phone. The customer interface needs improvement. The one thing I hope they never change is ________. Kids sail free! I have priced other lines and it is always more expensive with 2 kids, even when they offer supposed kids sail free promotions. MSC is making it affordable to vacation with my kids! Link to comment Share on other sites More sharing options...
riclop Posted August 14, 2018 #27 Share Posted August 14, 2018 That they don't make the pools so deep for the elderly and non swimmers. Link to comment Share on other sites More sharing options...
L3GWG Posted August 15, 2018 #28 Share Posted August 15, 2018 I wished they would change their food quality. It is the lowest in the industry I wished they never would change building those magnificent beautiful mindbreaking cruise ships. Absolute rubbish Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare MISTER 67 Posted August 15, 2018 #29 Share Posted August 15, 2018 Not much we would change, pretty happy with the product. Would like to see Port Canaveral as a new home port. Would like to see a live orchestra in the main showroom, we hate the canned music. Link to comment Share on other sites More sharing options...
Rare MISTER 67 Posted August 15, 2018 #30 Share Posted August 15, 2018 Have you ever eaten in the buffet on a Carnival ship? I was super impressed by the Seaside's buffet in comparison! Agree on Carnival, only cruised one time with them and never again. Bad food in MDR and absolute slop in the buffet. Link to comment Share on other sites More sharing options...
FireEMT978 Posted August 15, 2018 #31 Share Posted August 15, 2018 Change - Put a ship at Port Canaveral. Miami and FLL are expensive from MSP to deal with. Don't change - Hopefully, nothing. We sail out on Seaside on 10/13/18. Hoping we love it the way it is. Link to comment Share on other sites More sharing options...
April42749 Posted August 16, 2018 #32 Share Posted August 16, 2018 I wish they would train their phone reps. I had to "train" my rep.....not aware of the 5% + 15% discount. (Thank you cruise critic for informing me.) Stupid me, I just assumed the reps gave you all the discounts you were entitled to. And, it wasn't just one rep....multiple reps for multiple qualifying cruises! Never change swarovski atrium staircases. Some people get excited about food; I get excited about bling! Link to comment Share on other sites More sharing options...
DaCruiseBug Posted August 16, 2018 #33 Share Posted August 16, 2018 Allowing people in certain Aurea suites the ability to purchase YC access for $100 per person. For example: On the Seaside & Seaview the whirlpool suite. On the Bellissima the double deck & corner whirlpool suite. These suites are nicer then a regular deluxe YC suite and people that want a really nice cabin should be given the option to access the YC. Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. Link to comment Share on other sites More sharing options...
Lovincruisin1321 Posted August 16, 2018 #34 Share Posted August 16, 2018 What are good things about MSC? I had some awful customer service regarding their website and cruise packages. A handful of them had no idea how to help me. Link to comment Share on other sites More sharing options...
Two Wheels Only Posted August 16, 2018 #35 Share Posted August 16, 2018 Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. I doubt that it would make the people who actually booked the Yacht Club happy.... Link to comment Share on other sites More sharing options...
DaCruiseBug Posted August 16, 2018 #36 Share Posted August 16, 2018 I doubt that it would make the people who actually booked the Yacht Club happy.... Those who are booked in YC rooms wouldn’t notice the difference. You’re talking about 10-15 suites on each ship. Seems like common sense for me. The double deck suite on the Bellissima is probably the nicest cabin yet it won’t have YC access which baffles me. Link to comment Share on other sites More sharing options...
Two Wheels Only Posted August 16, 2018 #37 Share Posted August 16, 2018 Those who are booked in YC rooms wouldn’t notice the difference. You’re talking about 10-15 suites on each ship. Seems like common sense for me. The double deck suite on the Bellissima is probably the nicest cabin yet it won’t have YC access which baffles me. If those suites were designated as Yacht Club suites (outside of the complex), that would be great. It would give people booking the Yacht Club an option similar to the NCL Haven Suites that are outside of the complex (my personal favorites). In that case everything from butler service/concierge would be included. With the "add Yacht Club for $100" scenario, there would have to be the preparation for all of those suites to take the option (who wouldn't?). If the Yacht Club is large enough and designed for those extra people, that is one thing but just adding more people after the fact could be a problem. Maybe the World Class ships will have larger Duplex suites with Yacht Club designation and the Yacht Club will be designed for the capacity.... Link to comment Share on other sites More sharing options...
sverigecruiser Posted August 16, 2018 #38 Share Posted August 16, 2018 Allowing people in certain Aurea suites the ability to purchase YC access for $100 per person. For example: On the Seaside & Seaview the whirlpool suite. On the Bellissima the double deck & corner whirlpool suite. These suites are nicer then a regular deluxe YC suite and people that want a really nice cabin should be given the option to access the YC. Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. I agree with you that those suites should have YC access but not with a $100 "access fee". They should be YC suites and they should probably cost at least $2000 more than now. I agree that the best suites should have access because they should be YC suites. I don't want more people in the YC but the best thing should be to skip the YC inside "suites", I think. (Just my opinion!) Link to comment Share on other sites More sharing options...
Prinz Posted August 16, 2018 #39 Share Posted August 16, 2018 Those who are booked in YC rooms wouldn’t notice the difference. You’re talking about 10-15 suites on each ship. Seems like common sense for me. The double deck suite on the Bellissima is probably the nicest cabin yet it won’t have YC access which baffles me.10-15 suites is not an insignificant percentage increase for the YC.Might actually create some capacity issues during dinner service. We also like that the lounge is quiet. It may be selfish but I wouldn't want them to do this. Also, $100 dollars seems a little low for a week. Maybe it's a little strange that the nicest suites aren't YC. But we'll always take that tradeoff. I don't want to sail MSC outside the YC. Sent from my Pixel 2 XL using Forums mobile app Link to comment Share on other sites More sharing options...
Prinz Posted August 16, 2018 #40 Share Posted August 16, 2018 I don't want more people in the YC but the best thing should be to skip the YC inside "suites", I think. (Just my opinion!) Nooooo. Not the inside suites. That's the best part. First time we sailed MSC it was on the Divina. We found that the only time outside sleeping we spent in the cabin was to bring alcohol from the mini bar to the casino, it was before YC had free drinks ship wide. So when I saw the seaside was coming out with inside cabins I was very happy. To me it's got no cons, and it's cheaper. All the things we want out of the YC is the YC, not the cabin. I'll agree it's a little strange to have insides in the "elite Yacht Club", but it's great for me. Sent from my Pixel 2 XL using Forums mobile app Link to comment Share on other sites More sharing options...
DaCruiseBug Posted August 16, 2018 #41 Share Posted August 16, 2018 10-15 suites is not an insignificant percentage increase for the YC.Might actually create some capacity issues during dinner service. We also like that the lounge is quiet. It may be selfish but I wouldn't want them to do this. Also, $100 dollars seems a little low for a week. Maybe it's a little strange that the nicest suites aren't YC. But we'll always take that tradeoff. I don't want to sail MSC outside the YC. Sent from my Pixel 2 XL using Forums mobile app 10-15 suites would have the option of paying extra for YC access, doesn’t mean everyone would pay the extra amount. If 10 suites do it, that’s 20 people total. You won’t even notice it since there’s at least that much fluctuation when there’s more then 2 people per YC cabin. Link to comment Share on other sites More sharing options...
L3GWG Posted August 25, 2018 #42 Share Posted August 25, 2018 Allowing people in certain Aurea suites the ability to purchase YC access for $100 per person. For example: On the Seaside & Seaview the whirlpool suite. On the Bellissima the double deck & corner whirlpool suite. These suites are nicer then a regular deluxe YC suite and people that want a really nice cabin should be given the option to access the YC. Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. You want yacht club book yacht club the yacht club should never be diluted like you are suggesting Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
JPMoore Posted August 25, 2018 #43 Share Posted August 25, 2018 I think a lot of this comes down to a misunderstanding of what the YC is actually offering. It isn't a 'suite class' per se, but rather a 'ship within a ship' concept. In that respect I think that explains why some of the 'best' suites such as the duplexes on the Meraviglia-class aren't part of the YC. Link to comment Share on other sites More sharing options...
DMH15 Posted August 25, 2018 #44 Share Posted August 25, 2018 Allowing people in certain Aurea suites the ability to purchase YC access for $100 per person. For example: On the Seaside & Seaview the whirlpool suite. On the Bellissima the double deck & corner whirlpool suite. These suites are nicer then a regular deluxe YC suite and people that want a really nice cabin should be given the option to access the YC. Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. Actually, one of the things I love about MSC's model over NCL is it is cut and dry. Want YC? Book YC. On NCL people are always complaining that granny or kids or friends outside the Haven should be able to get access. In fact, we had a woman on our Epic rollcall who was in the haven who kept inviting others to the pool and courtyard. I love the way MSC has so many options. Want YC? Book YC. SIMPLE! MSC, you've got it right! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
DMH15 Posted August 25, 2018 #45 Share Posted August 25, 2018 Nooooo. Not the inside suites.That's the best part. First time we sailed MSC it was on the Divina. We found that the only time outside sleeping we spent in the cabin was to bring alcohol from the mini bar to the casino, it was before YC had free drinks ship wide. So when I saw the seaside was coming out with inside cabins I was very happy. To me it's got no cons, and it's cheaper. All the things we want out of the YC is the YC, not the cabin. I'll agree it's a little strange to have insides in the "elite Yacht Club", but it's great for me. Sent from my Pixel 2 XL using Forums mobile app It works for me when solo. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
rojoand8 Posted August 25, 2018 #46 Share Posted August 25, 2018 Allowing people in certain Aurea suites the ability to purchase YC access for $100 per person. For example: On the Seaside & Seaview the whirlpool suite. On the Bellissima the double deck & corner whirlpool suite. These suites are nicer then a regular deluxe YC suite and people that want a really nice cabin should be given the option to access the YC. Honestly...you’d be adding maybe 20-30 people to the YC, it would generate additional revenue for MSC, and would make people happy to have the option to have YC access. It would overwork the butlers to have to serve the other areas. When we were on the Divina last October we had one of the bow suites on the 12th floor which was a YC cabin. The only time we saw our butler was around the lounge and when we requested escorts off the ship. They also worked the cabins in the YC area. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
sverigecruiser Posted August 26, 2018 #47 Share Posted August 26, 2018 Actually, one of the things I love about MSC's model over NCL is it is cut and dry. Want YC? Book YC. On NCL people are always complaining that granny or kids or friends outside the Haven should be able to get access. In fact, we had a woman on our Epic rollcall who was in the haven who kept inviting others to the pool and courtyard. I love the way MSC has so many options. Want YC? Book YC. SIMPLE! MSC, you've got it right! Sent from my iPhone using Forums I think that it's very strange that the best/biggest suites can't get the best "experience". Someone might want to book the best suite and YC and that's not possible. On NCL the biggest suites have Haven access even if they aren't located close to the Haven on the older ships with Haven. The Garden Villas are close to the Haven but the Owner suites are not and they still have Haven access. Link to comment Share on other sites More sharing options...
Rare Beamafar Posted August 26, 2018 #48 Share Posted August 26, 2018 I think that it's very strange that the best/biggest suites can't get the best "experience". Someone might want to book the best suite and YC and that's not possible. I agree, SC - especially when you see the prices for some of the best suites on MSC and they don't get YC perks. I'd choose the YC service over a spacious suite any day. (How long do you spend in the cabin, anyway? On our Meraviglia YC sailing, we hardly spent any time there.) Link to comment Share on other sites More sharing options...
sidari Posted August 26, 2018 #49 Share Posted August 26, 2018 Bea ... When there is a £1700 difference there is little justification in YC. Link to comment Share on other sites More sharing options...
Rare Beamafar Posted August 26, 2018 #50 Share Posted August 26, 2018 5 Star experiences don't come cheap. YC gives us the luxury cruise experience without paying luxury line prices. We've never come away feeling "Well that wasn't worth the extra cost". In fact, we usually say "Now, that was worth every penny - and then some!" Link to comment Share on other sites More sharing options...
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