New to Marella. Help please

[Cristaltips]

I'm looking to book a cruise on Discovery but when I book online I can only book a generic balcony cabin. If I want to pick my cabin I need to pay £48. That’s fair enough but it seems as if by then I’ve paid the whole deposit. My query is, what if when I go to book a particular cabin, there are only the ones in a rubbish position left? Is it any different booking in a tui travel shop, do they have access to what cabins are available before you pay? Thanks in anticipation of some assistance 🤞

[lemonjelly]

Phone tui head office in stoke if you sweet talk enough you will get a discount too worked for me [emoji3]

 

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[Pensioncruiser]

A Tui shop will phone them before you confirm your booking to check which cabins are available, just inform them that you will confirm if the position is acceptable.

 

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[davecttr]

I use the TUI shop and they check to see if the cabin I want is available before I pay the deposit

[ormy]

Always use TUI shop - they just do it all for you, and if problems no costly phone calls. You cannot beat face to face booking

[Cristaltips]

Thanks to all of you for your help. It looks as if I’m off to the local Tui shop!!

[Vitalsign]

I book on line but at the payment page I ring the number to book a cabin I ask them to do a dummy booking to check available cabins and if one I want is free I complete the booking and give the operator the ref no (An email confirms the booking) They then book my cabin and add the £48 and send me a new confirmation with my cabin no on and the £48 I've done this many times without a problem

[Tizzy-Jo]

I book on line but at the payment page I ring the number to book a cabin I ask them to do a dummy booking to check available cabins and if one I want is free I complete the booking and give the operator the ref no (An email confirms the booking) They then book my cabin and add the £48 and send me a new confirmation with my cabin no on and the £48 I've done this many times without a problem

What a good idea.:cool:

[Cloudyrain]

If you use a shop (which we do as it’s easier) do a dummy booking before you get there and take a screenshot of the price page. Then if the shop price is more show them the price and they can do a dummy booking themselves (either on their computer or your phone) and if it’s still at the same lower price they will price match for an admin fee. That way they can check the rooms for you and save you having to call that expensive room booking number!

[Cristaltips]

Thank you to all who replied. We’ve booked!! Went into the local Tui shop and they couldn’t have been more helpful. We have our cabin allocated and the seats on the plane. Just have to wait now!!