Jewel - Canceled Tours Not Refunded to CC

[TBurr]

The Jewel is changing its transatlantic sailing due to storms. I can appreciate that. They are changing ports and said that booked and paid tours and port taxes will be refunded, but to your on board credit, not to the credit card which poaid cash for them. I find this totally unacceptable that RCCL is basically keeping the money since if you do not use all on board credit it is not refunded.

Edited November 3, 2018 by TBurr
spelling

[VaTech8912]

Check with Guest Services, many times this is considered refundable OBC.  If this is the case, you will get it back if not used at end of cruise.  Worth checking which type...good luck

 

[Ourusualbeach]

10 minutes ago, TBurr said:

The Jewel is changing its transatlantic sailing due to storms. I can appreciate that. They are changing ports and said that booked and paid tours and port taxes will be refunded, but to your on board credit, not to the credit card which poaid cash for them. I find this totally unacceptable that RCCL is basically keeping the money since if you do not use all on board credit it is not refunded.

 

It is refunded as refundable OBC. Any that is not spent will be refunded to your CC at the end of the cruise. Not a big deal and it's actually better for those that book an alternate excursion. 

[Paulxyz2004]

29 minutes ago, TBurr said:

The Jewel is changing its transatlantic sailing due to storms. I can appreciate that. They are changing ports and said that booked and paid tours and port taxes will be refunded, but to your on board credit, not to the credit card which poaid cash for them. I find this totally unacceptable that RCCL is basically keeping the money since if you do not use all on board credit it is not refunded.

 Why a second thread on this???

 

At least this time you are not talking about theft🙄