E-mail address for post cruise complaint letter

[galeforce9]

Hi

 

Can anyone help please with an e-mail address for a post cruise complaint letter?  

 

We obviously had meetings on board but want to report this off ship too. 

 

Thanks 

[Isklaar]

Following my poor experience on Odyssey 3 years ago I found that the quickest way to get a satisfactory response was  by emailing Seabourn Club, who then collaborated with Guest Relations. I emailed direct to Club. SeabournClub@Seabourn.com. My TA offered to contact on my behalf but  I was happy to start the ball rolling without his  help. 

The resolution was swift and we were happy with how SB handled the complaint.

Just wish that we had never needed to complain and I'm sorry that you're having to do it too. 

[oceanviewer21]

We had a very good response when we needed to complain from :-

Richard Meadows

President Seabourn Cruise Line

300 Elliott Avenue West

Seattle

WA 98119

[stamfordian]

Email rmeadows@seabourn.com

[galeforce9]

Thanks all. Most helpful. Now e-mailed and awaiting a response. 

[stamfordian]

On 11/15/2018 at 5:30 PM, galeforce9 said:

Thanks all. Most helpful. Now e-mailed and awaiting a response. 

 

On 11/15/2018 at 5:30 PM, galeforce9 said:

Thanks all. Most helpful. Now e-mailed and awaiting a response. 

Did you get a reply? Was it positive?