dave.s Posted November 29, 2018 #1 Share Posted November 29, 2018 I just returned from a 5-night Western Caribbean cruise on Infinity. I purchased the "XCelerate High-Speed Internet" package online before the trip, which I think was $143 for a single device (you can use multiple devices, but only one at a time). It was awful, and I wouldn't recommend paying for it. I purchased a package mainly because I wanted to be reachable, and I thought WiFi calling would be a better alternative to paying for shipboard cellular service. I also wanted to be able to access the web and e-mail. The XCelerate service is described as high speed and capable of supporting streaming video, but my experience was nothing like that. I found the connection dropped frequently, and when I was connected it was consistently very slow, making it very challenging to surf the web or even send/receive e-mail. The one time I tried to make a call over WiFi I was unable to. If I knew how bad it would be, I would have just paid for one of the AT&T cruise packages, which would have probably been less expensive even if I exceeded the data allowances, and would have been more reliable. If your cell provider has a similar plan, I suggest you check it out before buying the Celebrity internet package. Link to comment Share on other sites More sharing options...
yorky Posted November 29, 2018 #2 Share Posted November 29, 2018 12 minutes ago, dave.s said: I just returned from a 5-night Western Caribbean cruise on Infinity. I purchased the "XCelerate High-Speed Internet" package online before the trip, which I think was $143 for a single device (you can use multiple devices, but only one at a time). It was awful, and I wouldn't recommend paying for it. I purchased a package mainly because I wanted to be reachable, and I thought WiFi calling would be a better alternative to paying for shipboard cellular service. I also wanted to be able to access the web and e-mail. The XCelerate service is described as high speed and capable of supporting streaming video, but my experience was nothing like that. I found the connection dropped frequently, and when I was connected it was consistently very slow, making it very challenging to surf the web or even send/receive e-mail. The one time I tried to make a call over WiFi I was unable to. If I knew how bad it would be, I would have just paid for one of the AT&T cruise packages, which would have probably been less expensive even if I exceeded the data allowances, and would have been more reliable. If your cell provider has a similar plan, I suggest you check it out before buying the Celebrity internet package. I think using the words “high speed” is pretty inaccurate. I get around 250mb at home on average, not sure what it was when we were onboard but it drove me crazy it was so slow. Link to comment Share on other sites More sharing options...
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