margoula Posted May 5, 2019 #1 Share Posted May 5, 2019 Is the NCL website still offline now? Link to comment Share on other sites More sharing options...
GRO Posted May 5, 2019 #2 Share Posted May 5, 2019 Just tried to log on. Rejected my password twice, hit enter again and it appeared to let me in. Then gave me a message that the site I was trying was no longer active. Hit "manage my account" and it brought me back to the log on screen. Looks like the update has some issues. Link to comment Share on other sites More sharing options...
Rare mking8288 Posted May 5, 2019 #3 Share Posted May 5, 2019 (edited) NCL's main system appeared to be up within the last hour, but, no access to eDocs - top left of screen has an alert message: I can sign into MyNCL dot com and access our reservation, mock booking looked fine (OS: Windows 10 Pro, 64-bits & Chrome browser ... ) But it is loading very slowly and appeared to be less than 95% functional, just got an error message - (note: it's now the end user's computer or terminal, it is on NCL's end ... like when CC "upgraded" their systems several months ago") 500 - Internal Server Error "500 - Internal Server Error " SYSTEM MESSAGE May 5, 2019 - 12:00 PM EDT (4:00 PM UTC) Please note that due to system maintenance, your eDocs are currently not available. Please check again after May 6th, 2019 at 7:00 PM EDT (11:00 PM UTC). Edited May 5, 2019 by mking8288 Link to comment Share on other sites More sharing options...
Rare Deeliteful Posted May 5, 2019 #4 Share Posted May 5, 2019 I have just logged in and it says I have no reservations, despite having two cruises booked. when I input the info to find the cruises it does nothing. Hoping it will be ok tomorrow Link to comment Share on other sites More sharing options...
valleyvillage Posted May 5, 2019 #5 Share Posted May 5, 2019 SYSTEM MESSAGE Updated Sunday, May 5, 2019 - 1:00 PM EDT (5:00 PM UTC) Please note that our reservation system and MyNCL will be unavailable until Sunday, May 5, 2019 until approx 4:00 PM EDT (8:00 PM UTC). During this time, you will not be able to make a booking or log in. We thank you for your patience as we continue to make improvements to our system. Link to comment Share on other sites More sharing options...
Rare Deeliteful Posted May 5, 2019 #6 Share Posted May 5, 2019 Thanks, didn’t say that on my screen x Link to comment Share on other sites More sharing options...
margoula Posted May 5, 2019 Author #7 Share Posted May 5, 2019 Thanks guys Link to comment Share on other sites More sharing options...
aztekpm Posted May 5, 2019 #8 Share Posted May 5, 2019 Not working for pricing cruises either. Been shopping for next year and can't get anything but errors! 1 Link to comment Share on other sites More sharing options...
rachiem Posted May 5, 2019 #9 Share Posted May 5, 2019 Strange time to do a system update, being a cold British Bank holiday weekend... Booked mine on Friday luckily as the flights have just been release for next Easter and the price has already jumped £500. Glad I didn't wait to do it.. Link to comment Share on other sites More sharing options...
TMLAalum Posted May 5, 2019 #10 Share Posted May 5, 2019 And if you are looking to book thru an online TA, no access for them either! Link to comment Share on other sites More sharing options...
ilsh75 Posted May 5, 2019 #11 Share Posted May 5, 2019 Looks like it is back. I haven’t noticed any changes. The special did not change neither Link to comment Share on other sites More sharing options...
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