Future cruise credit

[ragethjj23]

Anyone have experience with future cruise credit?  My wife and I were supposed to cruise this June but we are expecting our first child this October, so we had to cancel. They graciously gave our deposit back as a future cruise credit to be used within 2 years. Now do you have to book and sail within 2 years?  Or only book within 2 years?  I called royal and they had differing stories so I was curious on personal experience on this. 

[Ourusualbeach]

It should state that in the terms and conditions once you receive the certificate.

 

i have read of both on here although usually it is booked and not sailed 

Edited May 25, 2019 by Ourusualbeach

[ragethjj23]

That’s the thing, never got a certificate. They gave us the cert numbers but we never received the certificates. Maybe because we booked through Costco as our ta (which we won’t do again). 

[Ourusualbeach]

1 hour ago, ragethjj23 said:

That’s the thing, never got a certificate. They gave us the cert numbers but we never received the certificates. Maybe because we booked through Costco as our ta (which we won’t do again). 

I would call Costco for a copy of your certificate.