DaisyFire Posted September 9, 2019 #1 Share Posted September 9, 2019 I am having a hard time figuring out how to pre-purchase items via the Cruise Activities section under Manage Your Reservation on the HAL website. I finally figured out that alcohol and beverage packages are not under 'packages' - but rather under 'Indulgences Home'. However, once I do go to the Indulgences page, I can't seem to find a complete list of ALL available beverage packages - only 'Recommended for You' which seems to change up every time I leave and come back to the page. For example, when I first selected the Indulgences page, there was a wine cellar package listed along with the 'Elite' package. I checked out the Elite package and then went back to the previous page, but the wine package disappeared and instead the 'Signature' package and a few others are listed - including cognac and Dom Perignon packages - but no wine cellar package. I've tried to refresh the screen, but to no avail. I can't seem to get the wine package back. It also seems odd to me that I don't have a 'view all' option - just the 'Recommended for you" listing. Am I missing something? Also - one more question. Under 'Packages' it lists a 'Coffee Lovers' package with a special thermal coffee mug and $25 coffee card for $38.80. Does this package get me any other unlisted perks? Like half-price refills on the special coffee mug? Or is it just basically a $25 coffee card and a fancy mug for $13.80? Thanks! Link to comment Share on other sites More sharing options...
DaisyFire Posted September 9, 2019 Author #2 Share Posted September 9, 2019 Never mind... operator error! I figured out where the drop down to get to the other purchase options is located. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 9, 2019 #3 Share Posted September 9, 2019 Welcome to HAL's terrible site. Glad you figured it out. 1 Link to comment Share on other sites More sharing options...
sevenseasnomad Posted September 10, 2019 #4 Share Posted September 10, 2019 2 hours ago, DaisyFire said: Never mind... operator error! I figured out where the drop down to get to the other purchase options is located. It's definitely trial and error, right? Glad you experimented until you figured it out. For a long time, I either didn't have the patience or the tech-savvy intelligence to link properly. A learning curve, that's for sure, when it should be user-friendly. 1 Link to comment Share on other sites More sharing options...
kevingastreich Posted September 10, 2019 #5 Share Posted September 10, 2019 I saw the same coffee "Deal". I figured the mug is $13.00+. I'm going to get one on my next cruise at the deck sale by the Lido Pool. I think they are only $5.00 then plus you can use your Mariner discount. Link to comment Share on other sites More sharing options...
DaisyFire Posted September 11, 2019 Author #6 Share Posted September 11, 2019 On 9/9/2019 at 8:05 PM, sevenseasnomad said: It's definitely trial and error, right? Glad you experimented until you figured it out. For a long time, I either didn't have the patience or the tech-savvy intelligence to link properly. A learning curve, that's for sure, when it should be user-friendly. If it makes you feel any better, I have a masters in Computer Science and yet still some of these new website designs can be hard to navigate 😁 Link to comment Share on other sites More sharing options...
DaisyFire Posted September 11, 2019 Author #7 Share Posted September 11, 2019 On 9/9/2019 at 8:26 PM, kevingastreich said: I saw the same coffee "Deal". I figured the mug is $13.00+. I'm going to get one on my next cruise at the deck sale by the Lido Pool. I think they are only $5.00 then plus you can use your Mariner discount. Great idea! I still have a hard time understanding all these beverage cards. If they are only worth the face value on the card, why bother - unless of course you are gifting them to someone else. Link to comment Share on other sites More sharing options...
Wayfairers Posted September 11, 2019 #8 Share Posted September 11, 2019 Awesome you figured it out. I had to call HAL. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now