jb008 Posted September 18, 2019 #26 Share Posted September 18, 2019 7 hours ago, Cruising Is Bliss said: I just ticked we would be using cash and we gave them our credit cards when we checked-in. No problems doing that, if you ticked cash just hand them your credit cards at the pier and they take care of it right there. ... I told him HAL's entire combined web design and IT depts seem to consist of five monkeys in a single trench coat and he said he wouldn't disagree with that. Thanks for the intel on both counts! 🙂 1 Link to comment Share on other sites More sharing options...
pasta1 Posted September 18, 2019 #27 Share Posted September 18, 2019 I called Hals online check in phone number and they put the credit card info in for me ,had the same problem, I thought it was something I was doing wrong, I guess not! My check in is now complete. Hope this helps. 2 Link to comment Share on other sites More sharing options...
jb008 Posted September 25, 2019 #28 Share Posted September 25, 2019 UPDATE I was able to get my credit card info to save and register a credit card to my account last night (9/24). I did get the 15 minute warning pop up when I started to enter a card, but it looks like HAL fixed the timeout issue that was preventing card deets from actually being saved. 1 Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted September 25, 2019 #29 Share Posted September 25, 2019 On 9/18/2019 at 2:08 AM, Sue from Canada said: When I went to enter my credit card info every thing went fine until I have to put my card number in. The field won't let me. Zip, nada, rien. So, I went back up on the screen and ticked off "I'll pay my account in cash." Once I get on board I'll have to go to the Front Office and switch that over to my credit card. Grrrrrr. They take your credit card information at check-in before you board. Link to comment Share on other sites More sharing options...
Rare Mary229 Posted September 25, 2019 #30 Share Posted September 25, 2019 I have not had problems with check-in but the booking pages are awful. I can’t even begin to explain that as it makes no sense. Link to comment Share on other sites More sharing options...
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