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KuffMUp

No Excursions for Newbies?

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We have been on quite a few cruises but first with Disney.  We looked at what excursions we might be able to do with the grandkids.  The excursion booking is now available. We signed on first thing this morning.  Unfortunately everything is sold out (well anything we can do with a 3 and 9 year old).   A coworker said she heard from others that new cruisers to Disney get to book their excursions last.  That the more you cruise with Disney, the sooner you can book excursions.  It sure seems to be that way since everything says in red letters SOLD OUT.  Is it really true or did everyone on the ship book everything this morning?  I am used to Royal Caribbean's website being on the fritz more often than not.  Is this an Internet problem or is it that the excursions are released early for some cruisers?

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17 minutes ago, KuffMUp said:

We have been on quite a few cruises but first with Disney.  We looked at what excursions we might be able to do with the grandkids.  The excursion booking is now available. We signed on first thing this morning.  Unfortunately everything is sold out (well anything we can do with a 3 and 9 year old).   A coworker said she heard from others that new cruisers to Disney get to book their excursions last.  That the more you cruise with Disney, the sooner you can book excursions.  It sure seems to be that way since everything says in red letters SOLD OUT.  Is it really true or did everyone on the ship book everything this morning?  I am used to Royal Caribbean's website being on the fritz more often than not.  Is this an Internet problem or is it that the excursions are released early for some cruisers?

Yes, the higher your loyalty status (Castaway Club) on DCL, the earlier you can book, making many excursions "sold out" early.

 

That being said, unlike most cruiselines, DCL does not require payment for excursions until you actually board the ship, so many people will book excursions "just in case" and then cancel them before the penalty date (3 days prior to cruise).  

 

I suggest checking frequently for those cancelled excursions.  And, if one opens (even if it's for a lower number of people than you have) book it.  And keep checking to see if you can add the rest of your party later.  If that doesn't work, you can cancel just prior to the penalty date and not lose any money.  Or you can keep the reservations you have and check once onboard if any more spaces have opened up.

 

 

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Just so you know, the Disney frequent cruise loyalty program is called Castaway Club. There are different levels and different perks for each of the levels. One of the main perks is the online checkin , port arrival time and excursion booking

 

Bookings open at midnight Orlando time. 

You need to be Paid In Full to access the online check-in and activity bookings. Paid In Full date is 94 days before cruise departure date  

Platinum Level - Starts after 10th completed cruise
126 days before cruise departure date 

Gold Level - Starts after 5th completed cruise
110 days before cruise departure date 

Silver Level - Starts after 1st completed cruise
95 days before cruise departure date

New Cruiser
80 days before cruise departure date

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I believe your dates are wrong. It should be:

 

Platinum Level - Starts after 10th completed cruise
120 days before cruise departure date 

Gold Level - Starts after 5th completed cruise
105 days before cruise departure date 

Silver Level - Starts after 1st completed cruise
90 days before cruise departure date

New Cruiser
75 days before cruise departure date

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9 hours ago, gometros said:

I believe your dates are wrong. It should be:

 

Platinum Level - Starts after 10th completed cruise
120 days before cruise departure date 

Gold Level - Starts after 5th completed cruise
105 days before cruise departure date 

Silver Level - Starts after 1st completed cruise
90 days before cruise departure date

New Cruiser
75 days before cruise departure date

Correct.

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Thanks for your replies.  Still trying but no luck yet.  We really wanted to take the grandsons to the character breakfast.  We are less at 51 days out (tickers on my signature isn't working).  So, I will keep checking online but I doubt at this point anyone is going to be cancelling.  Probably will have to wait till on board.  Do they keep a waitlist so we don't have to check incessantly on board?

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On 11/30/2019 at 4:24 PM, SoBaycruiser said:

Are most kids accompanied by a parent at the character breakfast or just the younger ones?

Yes, children need to be accompanied by an adult at the character breakfasts just as they would at lunch or dinner.  

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