Dinda Posted December 17, 2019 #1 Share Posted December 17, 2019 I just downloaded the RCCL app for my Iphone. Where it says to sign in, is it the same username and password as I use for their website on my PC? When I used the same it said I had to activate it on myrclhome.com website. When I was directed to that page and put in my information it said I had used an invalid username or password. When I went to the page to create an account it asked questions like I wanted to apply for a job on a cruise ship. Any help would be appreciated. I really do not want to call a RCCL rep as I have heard too many horror stories of dealing with them. Link to comment Share on other sites More sharing options...
Clarea Posted December 17, 2019 #2 Share Posted December 17, 2019 Make sure you are using one of these apps: https://apps.apple.com/us/app/royal-caribbean-international/id1260728016 https://play.google.com/store/apps/details?id=com.rccl.royalcaribbean&hl=en_US Link to comment Share on other sites More sharing options...
Dinda Posted December 17, 2019 Author #3 Share Posted December 17, 2019 Thank you for the help. For some reason I had downloaded the MyRcl app. I have the correct app installed now. 1 Link to comment Share on other sites More sharing options...
Clarea Posted December 17, 2019 #4 Share Posted December 17, 2019 2 minutes ago, Dinda said: Thank you for the help. For some reason I had downloaded the MyRcl app. I have the correct app installed now. You might also want to change your password on RC's site as it may have been compromised by the other app. 1 Link to comment Share on other sites More sharing options...
dreamer976 Posted December 17, 2019 #5 Share Posted December 17, 2019 You probably have figured it out by now, but the username/password to use is the same one that is used to install or purchase any other app for the iPhone. Enjoy your cruise! Ellen Link to comment Share on other sites More sharing options...
Biker19 Posted December 17, 2019 #6 Share Posted December 17, 2019 2 hours ago, dreamer976 said: You probably have figured it out by now, but the username/password to use is the same one that is used to install or purchase any other app for the iPhone. The RCI app uses the same login info as their web site - nothing to do with the phone/ app store login Link to comment Share on other sites More sharing options...
dreamer976 Posted December 17, 2019 #7 Share Posted December 17, 2019 Ahh, you are correct Biker19. To access, yes. I was thinking about when initially installing it, but forgot that the OP had already done that. Thanks! Ellen Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #8 Share Posted December 18, 2019 I've been looking for the RC app but only the MyRCL shows up for me. 😞 Link to comment Share on other sites More sharing options...
Biker19 Posted December 18, 2019 #9 Share Posted December 18, 2019 (edited) 2 minutes ago, Ellis1138 said: I've been looking for the RC app but only the MyRCL shows up for me. 😞 Search some more, for RCI. Edited December 18, 2019 by Biker19 Link to comment Share on other sites More sharing options...
Clarea Posted December 18, 2019 #10 Share Posted December 18, 2019 1 minute ago, Ellis1138 said: I've been looking for the RC app but only the MyRCL shows up for me. 😞 I don't have a good feeling about that app. Link to comment Share on other sites More sharing options...
Clarea Posted December 18, 2019 #11 Share Posted December 18, 2019 10 minutes ago, Ellis1138 said: I've been looking for the RC app but only the MyRCL shows up for me. 😞 Can't you use one of the links in post # 2? Link to comment Share on other sites More sharing options...
BuzzBuzzen Posted December 18, 2019 #12 Share Posted December 18, 2019 I have installed , uninstalled , reinstalled a few times now , finally left uninstalled ! Every few days it would show " begin check in " well after check in was completed. I printed our set sail passes from the computer ! Cheers, Buzz. Link to comment Share on other sites More sharing options...
Clarea Posted December 18, 2019 #13 Share Posted December 18, 2019 2 minutes ago, BuzzBuzzen said: I have installed , uninstalled , reinstalled a few times now , finally left uninstalled ! Every few days it would show " begin check in " well after check in was completed. I printed our set sail passes from the computer ! Cheers, Buzz. Now that sounds like real genuine Royal software. 1 Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #14 Share Posted December 18, 2019 5 minutes ago, Biker19 said: Search some more, for RCI. The only RCI that comes up for me is a travel app from something else and which is rated 2.4. I don't see the one that's in the post above. Link to comment Share on other sites More sharing options...
BuzzBuzzen Posted December 18, 2019 #15 Share Posted December 18, 2019 1 minute ago, Ellis1138 said: The only RCI that comes up for me is a travel app from something else and which is rated 2.4. I don't see the one that's in the post above. Android or IOS ? Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #16 Share Posted December 18, 2019 Just now, BuzzBuzzen said: Android or IOS ? My phone is a couple yeas old and running Android 6.0.1. Link to comment Share on other sites More sharing options...
Clarea Posted December 18, 2019 #17 Share Posted December 18, 2019 Just now, Ellis1138 said: My phone is a couple yeas old and running Android 6.0.1. That may be the issue. The Android app requires at least 7.0. Link to comment Share on other sites More sharing options...
BuzzBuzzen Posted December 18, 2019 #18 Share Posted December 18, 2019 Maybe that is part of the problem , mine is an S10E with Android 9 and there was a recent app update , so perhaps check if that android version is compatible ? My opinion is don't bother unless you really want to 🙂 Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #19 Share Posted December 18, 2019 Aw damn, do I need the app for anything important on the cruise? Link to comment Share on other sites More sharing options...
Clarea Posted December 18, 2019 #20 Share Posted December 18, 2019 Just now, Ellis1138 said: Aw damn, do I need the app for anything important on the cruise? The app makes some things easier, but you can get along without it. Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #21 Share Posted December 18, 2019 2 minutes ago, Host Clarea said: The app makes some things easier, but you can get along without it. Thank you all for your help. I'll check my husband's phone, since his is more advanced. 🙂 Link to comment Share on other sites More sharing options...
Rare xpcdoojk Posted December 18, 2019 #22 Share Posted December 18, 2019 The app can be useful, but it is rarely awesome. jc Link to comment Share on other sites More sharing options...
Galatz Posted December 18, 2019 #23 Share Posted December 18, 2019 13 hours ago, Ellis1138 said: My phone is a couple yeas old and running Android 6.0.1. Log on to play.google.com and search for the app there. If you are logged in with the same account registered for your phone it will specifically tell you whether or not it works on your phone. If it does work, you can download it to your phone from the website too. https://play.google.com/store/apps/details?id=com.rccl.royalcaribbean Link to comment Share on other sites More sharing options...
Ellis1138 Posted December 18, 2019 #24 Share Posted December 18, 2019 1 hour ago, Galatz said: Log on to play.google.com and search for the app there. If you are logged in with the same account registered for your phone it will specifically tell you whether or not it works on your phone. If it does work, you can download it to your phone from the website too. https://play.google.com/store/apps/details?id=com.rccl.royalcaribbean I used your website link and it confirms that the app won't run on my phone. My phone is upgraded in OS as far as it will go. I guess I need a new phone. Link to comment Share on other sites More sharing options...
BTHodgeman Posted December 18, 2019 #25 Share Posted December 18, 2019 15 hours ago, Host Clarea said: I don't have a good feeling about that app. MyRCL appears to be an app for crew members. The screenshots show details about checking in for an assignment, accessing HR tools, etc. Link to comment Share on other sites More sharing options...
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