E-Mail Being Sent????

[eusftm]

Scheduled to board the Grandeur in seven days.   Just receive another text message from RCCL stating that they have updated their Carona virus protocols for boarding.  Text messages have all stated that a e-mail would be forthcoming with the new directives.  Have yet to receive an e-mail.  Anyone else missing this e-mail???

If anyone has a copy would you please post??

Thanx in advance.

[toxicfairy]

When we cruised Feb 13-17 out of Ft. Lauderdale they literally only asked us if we had been to China or near anyone who has been. Then they asked us if we had any symptoms of being sick. That was all they did. I was really surprised that even on the ship I did not see extra cleaning being done. In fact there didn't seem to be anything more than typical at all. Never saw anyone cleaning handrails or anything else. I'm sure they were but not in an obvious way like we use to see.

[Ourusualbeach]

37 minutes ago, eusftm said:

Scheduled to board the Grandeur in seven days.   Just receive another text message from RCCL stating that they have updated their Carona virus protocols for boarding.  Text messages have all stated that a e-mail would be forthcoming with the new directives.  Have yet to receive an e-mail.  Anyone else missing this e-mail???

If anyone has a copy would you please post??

Thanx in advance.

The e mail is the exact same as what is on the website which is updated dailty

[lovelife]

I've received seven of those texts  and not one of the e-mails they state they sent. 😮

[CatLadyFemme]

Today's email just added another area in Italy:

 

Dear Guest,

We’re looking forward to welcoming you aboard! Before you embark on your adventure, we have an important change to share with you. Please read through these updates carefully as a new region has been recently added.

Over the last few weeks, we’ve been carefully monitoring global developments related to Coronavirus (COVID-19). We are fully focused on protecting the health and safety of our guests and crew, along with the ports we visit.

While this situation remains quite fluid, we’ve decided to make a change to our travel regulation to comply with guidance from the U.S. Centers of Disease Control, World Health Organization, and other public health authorities around the world and we wanted to make sure you were informed.

Until further notice, all ships in the Royal Caribbean Cruises Ltd. fleet will adopt the following health screening protocols:

• Regardless of nationality, we will deny boarding to:

• • Any guest who has travelled from, to, or through mainland China, Hong Kong, Macau, Iran, South Korea, and the Italian regions of Lombardy, Veneto, and Emilia-Romagna in the past 15 days.

• • Any guest who has come in contact with anyone with 15-day prior travel to mainland China, Hong Kong, Macau, Iran, South Korea, and the Italian regions of Lombardy, Veneto, and Emilia-Romagna. The CDC characterizes contact with an individual as coming within 6 feet (2M) of a person.

• • Guests who report feeling unwell or demonstrate any flu-like symptom.

• There will be mandatory specialized health screenings performed on:

• • Any guest who has travelled from, to, or through Japan, Singapore, Thailand, and Italy (all regions other than Lombardy, Veneto, and Emilia-Romagna) in the past 15 days.

• • Guests who are uncertain about contact with individuals who have traveled from, to, or through mainland China, Hong Kong, Macau, Iran, South Korea, Japan, Singapore, Thailand, and Italy in the past 15 days.

• Guests presenting with fever or low blood oximetry in the specialized health screenings will be denied boarding.

• All guests who are denied boarding due to these restrictions will receive full refunds.

We regret to have to do this. However, these precautions will help avoid the spread of this virus and will protect all guests and crew. We take this very seriously and have a responsibility to maintain a safe and healthy environment onboard our ships, as well as in the ports we visit.

If you or someone in your stateroom does not comply with our updated travel regulation, please contact your Travel Advisor immediately, or contact us at 1-800-256-6649 or visit www.RoyalCaribbean.com/contactus for your local Royal Caribbean International office phone number.

Onboard our ships, we continue to take numerous proactive steps to maintain high health standards. This includes:

• Thoroughly sanitizing the cruise ship terminal before and after every sailing,

• Special sanitizing of high traffic areas onboard multiple times a day,

• Adding extra medical staff on each sailing, 

• Providing complimentary consultations with medical experts for all guests & crew,

• Plus, the Captain will make two daily announcements during your cruise reminding everyone of how to stay healthy onboard.

And, you can do your part too! Here are some important tips to help keep you healthy and prevent colds, flus, and stomach viruses – both onboard and on land. 

• After using the bathroom and before any meal or snack (it’s a cruise; we know there’s lots of that), make sure to wash your hands thoroughly with soap and warm water for at least 20 seconds.

• If you happen to sneeze, cover your nose and mouth with a tissue (or with your upper sleeve). Avoid sneezing or coughing into your hands or without covering your nose and mouth.

• Use hand sanitizer as often as possible. Rub the gel thoroughly, and in-between your fingers, until your hands are dry.

And remember, if you don’t feel well while you’re onboard, it’s imperative that you immediately visit our medical facility for a complimentary checkup. Our onboard doctors and nurses are always ready to assist. Your safety and wellbeing are always our top priorities, but we also want you to have an amazing time. Stay clean, stay healthy, stay happy!

Lastly, should we have to make any changes to our newly implemented travel regulation, we will let you and your Travel Advisor know immediately. Thank you for your understanding and cooperation.

Sincerely,