National Express Service Suspended (as of April 5)

[logan25]

Just received email that all their coach service is suspended as of Sunday, April 5, until further notice.

Edited April 2, 2020 by logan25

[Cotswold Eagle]

Yes, announced earlier today - https://www.nationalexpress.com/en/help/live-service-updates They had severely reduced their services and lack of passengers makes it no longer viable. No target date for resumption. Rebooking and refunds information below. 

 

Latest service updates

In line with Government advice on COVID-19, we have been running a reduced network for essential travel only. However, as more people rightly stay at home, we have decided to temporarily suspend all services from 23:59 on Sunday 5 April.

For those of you that have an upcoming journey with us before 31 May, if you would like to amend your booking, you can do so for free, for travel any time in the next 12 months. There is no need to contact us straight away, just complete our ticket amendment form before your original outward journey and get back in touch with us when you’re ready to travel again.

If you do not wish to amend your ticket to another date, we will fully refund you. If you haven’t already done so, please complete our refund form and we will process your refund within 28 days.

Edited April 2, 2020 by Cotswold Eagle