d-lite-n-cruisin Posted June 3, 2020 #1 Share Posted June 3, 2020 We have a cruise booked for OCT 2020. IF we decide to cancel our Cheers package, will the refund take the 30, 60, or 90 days to refund back to us like it is taking people receiving cruise vacation refunds or are these happening in a more timely manner? Thank you in advance! Link to comment Share on other sites More sharing options...
JaxsMama Posted June 3, 2020 #2 Share Posted June 3, 2020 2 hours ago, d-lite-n-cruisin said: We have a cruise booked for OCT 2020. IF we decide to cancel our Cheers package, will the refund take the 30, 60, or 90 days to refund back to us like it is taking people receiving cruise vacation refunds or are these happening in a more timely manner? Thank you in advance! That would be my guess, I'm still waiting for my fttf refund from March. Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted June 3, 2020 #3 Share Posted June 3, 2020 I ordered Cheers for my September 2021 cruise on April 11 then decided to cancel the next day. It took a little over a month for my credit card to be credited. Since the charge happened in one billing cycle, maybe that's why I didn't see the Cheers credit sooner. On my credit card statement it says Carnival paid me back three days later. Oh well, at least I'm even now with Carnival😜 Link to comment Share on other sites More sharing options...
tigereye Posted June 3, 2020 #4 Share Posted June 3, 2020 My April 19, 2020 cruise was canceled and I had pre-paid for cheers with a gift card. I have not yet received any refund /new card. Link to comment Share on other sites More sharing options...
simmingdenise Posted June 3, 2020 #5 Share Posted June 3, 2020 Mine was canceled on March 26th for a May9th sailing and the refund took about 60 days. Link to comment Share on other sites More sharing options...
katstoy Posted June 3, 2020 #6 Share Posted June 3, 2020 April 19, 2020, cruise on the Panorama canceled on March 30. Cheers and internet refunded on May 20, FTTF refunded about May 18 and still waiting on refund of port charges, taxes and prepaid gratuities. The cruise fare and OBC for rescheduling was practically instantly applied to my replacement booking in April 2021. Link to comment Share on other sites More sharing options...
d-lite-n-cruisin Posted June 4, 2020 Author #7 Share Posted June 4, 2020 Thank you ALL for your input and sharing your experiences with the refunds. I know they are making their way thru a unique time, just as all of us are, so I am trying to be understanding. I now have a better idea of what to expect should the situation arrive. Thank you all again! Link to comment Share on other sites More sharing options...
picomullet Posted June 4, 2020 #8 Share Posted June 4, 2020 Made an error booking an excursion on line. Immediately went and cancelled it. That's been almost 30 days and no refund for that yet. It wasn't a cheap excursion either. Seems like the refund could have been more automatic? Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted June 4, 2020 #9 Share Posted June 4, 2020 2 minutes ago, picomullet said: Made an error booking an excursion on line. Immediately went and cancelled it. That's been almost 30 days and no refund for that yet. It wasn't a cheap excursion either. Seems like the refund could have been more automatic? Do you see the excursion purchased in your Cruise Manager? I didn't see my Cheers that I canceled which then Carnival credited a little over thirty days later. Link to comment Share on other sites More sharing options...
picomullet Posted June 4, 2020 #10 Share Posted June 4, 2020 I did receive notification that the excursion was cancelled and do not see that one on my cruise manager. I can see where I rebooked under the correct name. Link to comment Share on other sites More sharing options...
HxFx Posted June 4, 2020 #11 Share Posted June 4, 2020 My 19 April cruise cancelled 30 March and I got my Cheers refund middle of May. A few days later I got my excursions refunded. I still did not get port fees/taxes refunded the last time I checked. I haven't decided about FCC vs. refund for cruise yet. Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted June 4, 2020 #12 Share Posted June 4, 2020 36 minutes ago, picomullet said: I did receive notification that the excursion was cancelled and do not see that one on my cruise manager. I can see where I rebooked under the correct name. I thought that was a good indicator that the charge will "fall off" as the credit card companies say. And it did for me so I bet it will for you too. Link to comment Share on other sites More sharing options...
picomullet Posted June 4, 2020 #13 Share Posted June 4, 2020 6 minutes ago, ninjacat123 said: I thought that was a good indicator that the charge will "fall off" as the credit card companies say. And it did for me so I bet it will for you too. I will keep checking. Thanks! Link to comment Share on other sites More sharing options...
picomullet Posted June 6, 2020 #14 Share Posted June 6, 2020 On 6/4/2020 at 9:27 AM, ninjacat123 said: I thought that was a good indicator that the charge will "fall off" as the credit card companies say. And it did for me so I bet it will for you too. We got our refund. Right at 30 days!!! Yay 1 Link to comment Share on other sites More sharing options...
biomedbob Posted June 6, 2020 #15 Share Posted June 6, 2020 (edited) Still waiting Edited June 6, 2020 by biomedbob spelling Link to comment Share on other sites More sharing options...
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