Airheights Posted July 15, 2020 #1 Share Posted July 15, 2020 My August Carnival Vista sailing was cancelled. I elected to get future FCC and OBC. But I just noticed Carnival refunded my cruise. Deposits. And excursion funds. What happened? Am I out of luck on that extra $600 OBC? I’m of course hoping they don’t file for bankruptcy, as I’d rather cruise, BUT maybe I lucked out in that regard if it does happen. Sent from my iPhone using Forums 1 Link to comment Share on other sites More sharing options...
the_lovely_voyage Posted July 15, 2020 #2 Share Posted July 15, 2020 I can't speak to the deposit piece, but the website does say this: Regardless of the option you select, your taxes, fees and port expenses, Carnival Vacation Protection, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment. 1 Link to comment Share on other sites More sharing options...
xDisconnections Posted July 15, 2020 #3 Share Posted July 15, 2020 11 minutes ago, Airheights said: My August Carnival Vista sailing was cancelled. I elected to get future FCC and OBC. But I just noticed Carnival refunded my cruise. Deposits. And excursion funds. What happened? Am I out of luck on that extra $600 OBC? I’m of course hoping they don’t file for bankruptcy, as I’d rather cruise, BUT maybe I lucked out in that regard if it does happen. Sent from my iPhone using Forums Filing for bankruptcy doesn’t mean you wouldn’t be cruising. Many companies, especially those in the travel industry, operate under bankruptcy. Link to comment Share on other sites More sharing options...
Airheights Posted July 15, 2020 Author #4 Share Posted July 15, 2020 Filing for bankruptcy doesn’t mean you wouldn’t be cruising. Many companies, especially those in the travel industry, operate under bankruptcy. Good point on bankruptcy. I did expect the other refunds, port fees, etc. I just didn’t expect a full cruise refund. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
xDisconnections Posted July 15, 2020 #5 Share Posted July 15, 2020 (edited) 8 minutes ago, Airheights said: Good point on bankruptcy. I did expect the other refunds, port fees, etc. I just didn’t expect a full cruise refund. Sent from my iPhone using Forums Trust me on this: be glad you got the refund. The money is better in your pocket than Carnival’s. You know it is safe and can use it however you want. It’s not locked to a company of which you may not enjoy the modified experience or have an unforeseen thing preventing from using the credit prior to its expiration. Edited July 15, 2020 by xDisconnections 1 Link to comment Share on other sites More sharing options...
Cruising_Addict Posted July 15, 2020 #6 Share Posted July 15, 2020 47 minutes ago, the_lovely_voyage said: I can't speak to the deposit piece, but the website does say this: Regardless of the option you select, your taxes, fees and port expenses, Carnival Vacation Protection, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment. Not true if you apply the funds to a new cruise right away. I did, and everything that I had paid towards the cancelled cruise, including taxes and port fees, was applied to my new cruise. Link to comment Share on other sites More sharing options...
Florida Paesano Posted July 15, 2020 #7 Share Posted July 15, 2020 (edited) Congratulations on getting the refund for a cancelled August cruise especially. I'd be so grateful. We're still waiting and calling and calling to get refunded for our May cruise that was cancelled in April! At this point, I'm not even interested in any offer of FCC/OBC. Edited July 15, 2020 by Florida Paesano 1 Link to comment Share on other sites More sharing options...
SadieN Posted July 15, 2020 #8 Share Posted July 15, 2020 4 hours ago, Airheights said: Good point on bankruptcy. I did expect the other refunds, port fees, etc. I just didn’t expect a full cruise refund. Sent from my iPhone using Forums Need to check Travel Insurance exemptions. Several bankrupt travel providers are on the exemption list. Link to comment Share on other sites More sharing options...
ccd228 Posted July 16, 2020 #9 Share Posted July 16, 2020 (edited) My Sept cruise that was cancelled I got the most of my money that was paid via credit card refunded within about 2 weeks. The excursions I paid for via debit card I have yet to get. Edited July 16, 2020 by ccd228 spelling Link to comment Share on other sites More sharing options...
Rare Saint Greg Posted July 16, 2020 #10 Share Posted July 16, 2020 (edited) Did you get all of it back? My TA said that said that carnival wanted to only give me the cancellation penalty amount as a FCC and refund the rest on my canceled August cruise. Wondering if it’s possible you do have a FCC just a smaller one than you anticipated. Edited July 16, 2020 by Saint Greg Link to comment Share on other sites More sharing options...
firefly333 Posted July 16, 2020 #11 Share Posted July 16, 2020 7 hours ago, Cruising_Addict said: Not true if you apply the funds to a new cruise right away. I did, and everything that I had paid towards the cancelled cruise, including taxes and port fees, was applied to my new cruise. Me too, my port taxes and fees all transferred to new booking plus what I paid. 2 Link to comment Share on other sites More sharing options...
Airheights Posted July 16, 2020 Author #12 Share Posted July 16, 2020 Did you get all of it back? My TA said that said that carnival wanted to only give me the cancellation penalty amount as a FCC and refund the rest on my canceled August cruise. Wondering if it’s possible you do have a FCC just a smaller one than you anticipated. Got every cent. Full cruise. Port fees. Excursions refunded. Again, i was surprised because I initially wanted FCC and OBC. But I’ll take a full refund. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Airheights Posted July 16, 2020 Author #13 Share Posted July 16, 2020 It kind of feels like a mistake. Maybe Carnival didn’t mean to refund the cruise. Just port fees and excursions. I guess I’ll call them tomorrow to inquire on where I stand. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
jerseyjjs Posted July 16, 2020 #14 Share Posted July 16, 2020 If/when my cruise gets cancelled, me, personally, would prefer the full refund. Not interested in cruising with the impending restrictions. 1 Link to comment Share on other sites More sharing options...
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