tommycanon Posted July 21, 2020 #1 Share Posted July 21, 2020 Our Western Mediterranean Cruise had been Lifted & Shifted to June2021. I applied 125% OBC via RC on 6June2020 because I purchased 3 nights dining package. However, I didn't received any e-mail from RC. I called them several times and I received below e-mail today. "Apologies for making you confused. After having checked with Miami, the 125% onboard credit offer is only eligible to guests opting for the FCC but not Lift & Shift. After submitted the request online, you should have received an email outlining your eligible offers. We are escalating this matter to relevant teams for a solution. Kindly allow us to come back to you shortly. Many thanks!" Is there anyone applied 125% OBC? Is there anyone had same issue? Is there anyone got the 125% OBC? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted July 21, 2020 #2 Share Posted July 21, 2020 What they told you is correct. The 125% OBC is only available for those taking the FCC and not those doing the L&S or cancelling. Hopefully they will grant you an exception but I wouldn’t count on it. Link to comment Share on other sites More sharing options...
tommycanon Posted July 21, 2020 Author #3 Share Posted July 21, 2020 But it was not mention on RC web site. Link to comment Share on other sites More sharing options...
tommycanon Posted July 24, 2020 Author #4 Share Posted July 24, 2020 On 7/21/2020 at 6:13 PM, Ourusualbeach said: What they told you is correct. The 125% OBC is only available for those taking the FCC and not those doing the L&S or cancelling. Hopefully they will grant you an exception but I wouldn’t count on it. I will get refund on my credit card. On the other hand, they will give me extra USD50 Onboard Credit. Great news!! Link to comment Share on other sites More sharing options...
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