FishLips23 Posted August 2, 2020 #1 Share Posted August 2, 2020 Please don't shoot me, I swear I used the search feature. About 10 days ago I requested a L&S on Royal's website for a cruise we had booked with a certain big box store. The new cruise now appears on my Royal account, but the old cruise is still showing on the big box account. Did something go wrong or am I supposed to call to notify them I switched? I really don't have the time to spend hours on hold so I was hoping someone has seen this before. Thank you! Link to comment Share on other sites More sharing options...
Ourusualbeach Posted August 2, 2020 #2 Share Posted August 2, 2020 Just now, FishLips23 said: Please don't shoot me, I swear I used the search feature. About 10 days ago I requested a L&S on Royal's website for a cruise we had booked with a certain big box store. The new cruise now appears on my Royal account, but the old cruise is still showing on the big box account. Did something go wrong or am I supposed to call to notify them I switched? I really don't have the time to spend hours on hold so I was hoping someone has seen this before. Thank you! It’s your big box agent that is behind. Call them and let them know. Link to comment Share on other sites More sharing options...
FishLips23 Posted August 2, 2020 Author #3 Share Posted August 2, 2020 2 minutes ago, Ourusualbeach said: It’s your big box agent that is behind. Call them and let them know. That's what I feared. We were thinking of switching cabins anyway so I guess I can do that at the same time. Thank you! 1 Link to comment Share on other sites More sharing options...
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