sailhs Posted October 11, 2020 #1 Share Posted October 11, 2020 Last year Costa Cruise Line cancelled my December 2019 Smeralda cruise because the ship was not ready. After many e-mails and calls to inquire about the refund nothing has been paid back. Is any body else waiting for their refund? This is such a shame! Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted October 11, 2020 #2 Share Posted October 11, 2020 moved to Costa board Link to comment Share on other sites More sharing options...
sailhs Posted October 11, 2020 Author #3 Share Posted October 11, 2020 Jazzbeau, thank you for moving my post. Link to comment Share on other sites More sharing options...
Lunenburg Posted November 6, 2020 #4 Share Posted November 6, 2020 Today, I saw a refund in my bank account for my cruise that was cancelled. It was for November on the Diadema from Abu Dhabi. I had requested the refund on September 21st for the full payment. They had indicated it could take over three months so this was a nice surprise. Link to comment Share on other sites More sharing options...
BVILady Posted November 23, 2020 #5 Share Posted November 23, 2020 we did receive our refund for our cruise July 23rd, it took a while but came. It is a hard wait but just hang in there. Link to comment Share on other sites More sharing options...
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