upgraded from refundable balcony to non refundable j.s.- paid in full- what happens if we test positive at pier for covid?

[MindyJohn]

On 9/1/2021 at 9:28 AM, lazydayz said:

 

I am not the OP.  Just wanted to clarify it did not matter whether the deposit was refundable or not.  When I tested positive, my reservation was cancelled and Royal committed to refunding all payments. 

Did they ask for a copy of your positive result?

[Coralc]

1 hour ago, MindyJohn said:

Did they ask for a copy of your positive result?

 

Friends (a couple) who had to cancel because of a positive test of one person, did have to provide the positive test results to initiate the refund process. 

[lazydayz]

15 hours ago, MindyJohn said:

Did they ask for a copy of your positive result?

 

Yes, and they needed that to start the cancellation/refund process.  

[piercetc4]

thanks for all of the info!  we will order the home test and take it 2 days prior to boarding