Booking disappeared!

[nlktx49]

Checking on my booking for Feb 14, 2022, and it has disappeared from my Manage my Cruise listing! This is one of two cruises, doing a back-to-back. When I try to add it to my cruises, the Feb. 19 one is there, but I get "Booking number and last name combination cannot be found" when I try to add the Feb. 14 one. Had my husband log in under his name, he gets the same message.

 

Could this just be a computer glitch and it will be there tomorrow?

[PSU2LSU]

I had that happen a few months ago and I just waited a day or two and it showed back up.  Same exact errors etc.  

[mondello]

I had one dropped about a month ago and had to add it back to my Cruise Manager list. This week I was checking on my 2 cabins for Horizon to see if our new ship/cabin confirmation was posted yet. Both cabins for 12/26 have disappeared. They did say in the letter that this would happen, supposed to get news by 12/16.

[Bgcruising]

Your cruise could have been chartered. Which ship and/or port?

[nlktx49]

5 hours ago, Bgcruising said:

Your cruise could have been chartered. Which ship and/or port?

Chartered? Do you mean cancelled? Doesn't show as cancelled. It's the Breeze out of Galveston.

[mondello]

4 hours ago, nlktx49 said:

Chartered? Do you mean cancelled? Doesn't show as cancelled. It's the Breeze out of Galveston.

It rarely happens but, a group could charter a cruise ship and Carnival would be free to take the money and cancel whatever number of bookings they had prior to the charter.

[Jasonsterling]

I've had this happen and the booking did return later in the day. It was just a computer glitch. 

[Jamman54]

This happens to us quite frequently. We can usually just re-enter the booking, but sometimes it won't let us and it reappears in a day or two. 😎

[heidiatmn1]

It happened to one in our group and it was because they cancelled her booking as she had filled out the vaccination survey wrong (unvaccinated 5-12 yr olds she checked off as unvaccinated prior to them being eligible). Frustrating