Jump to content

Positive pre cruise test


natanya13
 Share

Recommended Posts

43 minutes ago, suegee0 said:

Test again as soon as you can. Maybe it was a false positive. 

Unfortunately, there's no such thing in the pre-cruise testing world. If you tested positive, you tested positive. You will be denied boarding.

Link to comment
Share on other sites

If you test positive before the cruise what assistance does  X offer? I can only see a full refund or FCC. 
As a foreigner would we be given help in finding hotels in FLL etc that would accept us for the 5 day isolation?  What would we do?!

Edited by little britain
Link to comment
Share on other sites

25 minutes ago, little britain said:

If you test positive before the cruise what assistance does  X offer? I can only see a full refund or FCC. 
As a foreigner would we be given help in finding hotels in FLL etc that would accept us for the 5 day isolation?  What would we do?!

Have a look at Equinox roll call for 22/12 to 3/1 sailing Malted Muse from Derbyshire seems to be getting very little help after catching onboard

Link to comment
Share on other sites

2 hours ago, emmas gran said:

Have a look at Equinox roll call for 22/12 to 3/1 sailing Malted Muse from Derbyshire seems to be getting very little help after catching onboard

😬 Thanks- Just read that!   It’s his comment about being stuck with UK phone package trying to find accommodation that accepts someone who has tested positive that really scares me…..

 

However, their Refusal to Board policy doesn’t make happy reading either:

Consequences of Refusal to Transport or Removal

Guest is Responsible for Expenses Incident to Removal

Guests refused transport or removed from a Royal Caribbean Group ship are responsible for all expenses incident to the refusal to transport or removal, including but not limited to any accommodations and transportation. Any documentation requirements for re-entry into the guest’s home country are also the responsibility of the guest.

 

Edited by little britain
Link to comment
Share on other sites

Update from X UK.

 

If you have booked a fly cruise package with Celebrity then yes we will assist. Here is the official spiel: If a guest who purchased flights through the cruise line is denied boarding at embarkation or reboarding, or is disembarked during the voyage due to a positive COVID-19 test or being suspected of having COVID-19, Celebrity will coordinate the travel arrangements, and cover the airline change fees and any difference in the airfare for the same class of service, necessary to fly the guest back to the city of their original flight departure point.

 

If such a guest did not purchase flights through Celebrity, Celebrity will assist with coordinating travel arrangements necessary to get the guest back home but will not be responsible for any associated costs

Link to comment
Share on other sites

2 hours ago, little britain said:

Update from X UK.

 

If you have booked a fly cruise package with Celebrity then yes we will assist. Here is the official spiel: If a guest who purchased flights through the cruise line is denied boarding at embarkation or reboarding, or is disembarked during the voyage due to a positive COVID-19 test or being suspected of having COVID-19, Celebrity will coordinate the travel arrangements, and cover the airline change fees and any difference in the airfare for the same class of service, necessary to fly the guest back to the city of their original flight departure point.

 

If such a guest did not purchase flights through Celebrity, Celebrity will assist with coordinating travel arrangements necessary to get the guest back home but will not be responsible for any associated costs

That last paragraph certainly wasn't part of the 'Cruise with Confidence' spiel when I booked.

Link to comment
Share on other sites

6 hours ago, little britain said:

Update from X UK.

 

If you have booked a fly cruise package with Celebrity then yes we will assist. Here is the official spiel: If a guest who purchased flights through the cruise line is denied boarding at embarkation or reboarding, or is disembarked during the voyage due to a positive COVID-19 test or being suspected of having COVID-19, Celebrity will coordinate the travel arrangements, and cover the airline change fees and any difference in the airfare for the same class of service, necessary to fly the guest back to the city of their original flight departure point.

 

If such a guest did not purchase flights through Celebrity, Celebrity will assist with coordinating travel arrangements necessary to get the guest back home but will not be responsible for any associated costs

4 hours ago, Tatra603 said:

That last paragraph certainly wasn't part of the 'Cruise with Confidence' spiel when I booked.

 
You have to read the entire section not the very last point only in the section. See bullet #3. I’ve bolded it. It’s a catch all. The final section or bullet point refers to individuals who are a close contact but have not necessarily tested positive I would suggest.  If you test positive then the above section applies.  If you have not, then Celebrity seems to be saying they will assist with changing your flights but unless you booked through them they won’t cover the charges.  If you remained negative then conceivably you should be able to resume your original travel arrangements. If your not positive it doesn’t make sense that you would be disembarked outside of you choosing to leave should a family member be required to leave. No different then someone disembarked for any medical emergency. Bottom line always have back up travel insurance.  
 

If you test positive for COVID-19 during the voyage, Celebrity will:
• cover the cost of necessary COVID-19 related medical treatment onboard the ship;
• coordinate and cover the costs of any required land-based quarantine for you and members
of your Traveling Party; and
• coordinate and cover the costs of travel arrangements to get you and members of your Traveling Party back home.


this section should be read separate from above! 

 

We will also provide the same assistance to identified close contacts if they are required to quarantine onboard or are disembarked or denied re-boarding due to have been in close contact to a guest who tests positive for COVID-19.
• If a guest who purchased flights through the cruise line is denied boarding at embarkation or reboarding, or is disembarked during the voyage due to a positive COVID-19 test or being suspected of having COVID-19, Celebrity will coordinate the travel arrangements, and cover the airline change fees and any difference in the airfare for the same class of service, necessary to fly the guest back to the city of their original flight departure point. If such a guest did not purchase flights through Celebrity, Celebrity will assist with coordinating travel arrangements necessary to get the guest back home but will not be responsible for any associated costs.

 

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...