smeck Posted March 21, 2022 #1 Share Posted March 21, 2022 For the first time we booked a two bedroom Grand Suite on the Indy. We’re at a week out from our cruise and I was told you get a letter from the Concierge confirming your suite benefits, is that practice still in place? Link to comment Share on other sites More sharing options...
Dewaldcruiser Posted March 21, 2022 #2 Share Posted March 21, 2022 I did not get one on the Explorer 2 weeks ago. I found her email address and wrote her. Link to comment Share on other sites More sharing options...
George C Posted March 21, 2022 #3 Share Posted March 21, 2022 I have always received a email approximately 5 days before 1 Link to comment Share on other sites More sharing options...
smeck Posted March 21, 2022 Author #4 Share Posted March 21, 2022 49 minutes ago, Dewaldcruiser said: I did not get one on the Explorer 2 weeks ago. I found her email address and wrote her. I don’t even know the concierges name! Link to comment Share on other sites More sharing options...
erinsmom03 Posted March 21, 2022 #5 Share Posted March 21, 2022 1 hour ago, smeck said: For the first time we booked a two bedroom Grand Suite on the Indy. We’re at a week out from our cruise and I was told you get a letter from the Concierge confirming your suite benefits, is that practice still in place? We are a week out from our cruise, and got an email from our concierge today. We will be on Adventure. 1 Link to comment Share on other sites More sharing options...
OSUZorba Posted March 21, 2022 #6 Share Posted March 21, 2022 We got ours Wednesday before the our Sunday departure. That seems about normal. Their email address is XX_Concierge@rccl.com, where XX are the ship's two letter initials, which I think is IN for Indy. Link to comment Share on other sites More sharing options...
smeck Posted March 21, 2022 Author #7 Share Posted March 21, 2022 28 minutes ago, OSUZorba said: We got ours Wednesday before the our Sunday departure. That seems about normal. Their email address is XX_Concierge@rccl.com, where XX are the ship's two letter initials, which I think is IN for Indy. Thank you, I’ll wait until Thursday until I email. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 21, 2022 #8 Share Posted March 21, 2022 Got ours today for Harmony on Sunday Link to comment Share on other sites More sharing options...
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