Infinity cancelation: anyone been compensated for booked flights?

[Bruges]

As we all know summer sailings with Infinity in the Med 2022 were cancelled. Alternatives were not an option for us.  Our booked flights (about 600 euros) were only reimbursed if Covid was the reason to cancel. 

We emailed Celebrity in February but got no response. Even after a recall in April, it remained quiet on the other side....

We weren't expecting a refund, but some form of onbaord credit would have been nice. (We know that NCL compensated travellers in the same case)

It would even be nicer -and more polite- that Celebrity would send at least an answer -even if it was negative....

We already booked an Antarctica sailing with Infinity for next year, and bought our (bc) flights....But after this experience this could be our last time with Celebrity. 

Anyone any experience with this? 

 

[blackshirt]

You don’t get any compensation for flights unless you used Flights By Celebrity, at least not that I’ve ever heard of. If you booked on your own, it’s between you and the airline.

[wrk2cruise]

Yes generally all they might offer is to cover change fees up to a small limit.

[jelayne]

We got credit from the airlines for our flights when our cruises were cancelled.