Leaving Sunday June 19 and did not receive Email to Complete Health & Safety Questionnaire

[Orange jeep]

Good afternoon

 

I completed necessary steps in app prior to sailing and all checked as completed except Health & Safety.  When I try to complete on app it stated I would receive an email at 12 noon to complete (I have received many emails recently about my trip so I know my email is correct).  I never received email.  I logged on to my computer and said something like sailing closed.  Under day before cruise it did state if can’t access app….answer your health questions at terminal.

 

Has this happen to anyone before?

 

Thanks I know there were issues yesterday on their website as I read so on forums (unrelated to my issue here) maybe this is still the case?  I’m on hold with RC for a while now.

 

Thanks for your advice everyone 

[njkruzer]

Don't worry.   They'll ask you the questions at checkin.

[Biker19]

46 minutes ago, Orange jeep said:

 

Thanks for your advice everyone 

Try it in the app later tonight or tomorrow morning.