cruiseboy89130 Posted August 4, 2022 #301 Share Posted August 4, 2022 1 hour ago, coaster said: m Mystery continues.... Edocs showing higher price. Calling C&A will just tell you they have no information about the increased price even when it shows in your Edocs. They look at your service fee when you booked and see no change. Will dispute it onboard at guest services as website still shows lower amount. Why can't Royal corporate clarify this before many have to dispute the higher charge onboard late this month? Just remove it all and you will even save more! 2 Link to comment Share on other sites More sharing options...
njkruzer Posted August 4, 2022 #302 Share Posted August 4, 2022 14 minutes ago, wallyj said: I called C&A this morning regarding another issue, making dining reservations and because one party booked in Canada, no can do, because currencies are different, even though there is no charge for my time dining reservations. I asked about my eDoc for a late August cruise showing the higher ‘tips’ amount. The agent said Royal Corporate sent an email ‘blast’ on Monday to hopefully all cust service agents, they are to share the notification of increased ‘tips’ is a mistake, no change ‘yet’. C&A agent said they will notate your booking, so there should be no issue on board. Guess we will find out, once passengers are on board these sailings where eDocs showed an increase. Someone did not get the email? Not an agent, just a cruiser so no email. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted August 4, 2022 Author #303 Share Posted August 4, 2022 8 hours ago, wallyj said: I called C&A this morning regarding another issue, making dining reservations and because one party booked in Canada, no can do, because currencies are different, even though there is no charge for my time dining reservations. I asked about my eDoc for a late August cruise showing the higher ‘tips’ amount. The agent said Royal Corporate sent an email ‘blast’ on Monday to hopefully all cust service agents, they are to share the notification of increased ‘tips’ is a mistake, no change ‘yet’. C&A agent said they will notate your booking, so there should be no issue on board. Guess we will find out, once passengers are on board these sailings where eDocs showed an increase. Someone did not get the email? With a group booking the travel agent has to call in to pay the gratuities , you can not do it yourself so much for an email blast working 🙄 Just on less thing to worry about our 2 cruises next year are with Celebrity with their All in pricing , so Don’t have worry about any increase ,and at $135 CAD ($105usd) per day, it a great deal Link to comment Share on other sites More sharing options...
nelblu Posted August 4, 2022 #304 Share Posted August 4, 2022 Just got my e-docs for my September 3rd Allure sail and the grats are $14.50 & $17.50 respectively pp & pd. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted August 4, 2022 Author #305 Share Posted August 4, 2022 Ok , we can now delated the thread Recheck my edocs , it is now showing $14.50:a day why can the Royal IT department screw up on the drink package pricing again 😁 1 Link to comment Share on other sites More sharing options...
Biker19 Posted August 4, 2022 #306 Share Posted August 4, 2022 1 minute ago, Ex-Airbalancer said: Ok , we can now delated the thread You can resurrect it when it happens for real. Link to comment Share on other sites More sharing options...
njkruzer Posted August 4, 2022 #307 Share Posted August 4, 2022 1 hour ago, Ex-Airbalancer said: Ok , we can now delated the thread Recheck my edocs , it is now showing $14.50:a day why can the Royal IT department screw up on the drink package pricing again 😁 My edocs still show the "new" higher gratuities. When is your cruise? Mine is 8/28. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted August 4, 2022 Author #308 Share Posted August 4, 2022 56 minutes ago, njkruzer said: My edocs still show the "new" higher gratuities. When is your cruise? Mine is 8/28. Voyager of seas August 28th I change cabins , and they reissue edocs with new luggage tags , and noticed the change Link to comment Share on other sites More sharing options...
njkruzer Posted August 4, 2022 #309 Share Posted August 4, 2022 5 minutes ago, Ex-Airbalancer said: Voyager of seas August 28th I change cabins , and they reissue edocs with new luggage tags , and noticed the change Got it. Thanks. Link to comment Share on other sites More sharing options...
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