luvtravelms Posted August 15, 2022 #26 Share Posted August 15, 2022 Do you send your preferences before you sail? If so, where do go to do that? Our first time on SS. Link to comment Share on other sites More sharing options...
Stumblefoot Posted August 15, 2022 #27 Share Posted August 15, 2022 2 hours ago, luvtravelms said: Do you send your preferences before you sail? Yes 2 hours ago, luvtravelms said: If so, where do go to do that? We have our TA do it for us. You can also contact Special Services directly if you wish. I just like the assurance I get knowing our TA has taken care of our requests for us. Link to comment Share on other sites More sharing options...
Rothko1 Posted August 15, 2022 #28 Share Posted August 15, 2022 2 hours ago, jpalbny said: And then it will disappear. Also magically. The evaporation rates on the SS ships are horrific... 2 6 Link to comment Share on other sites More sharing options...
Rare david63 Posted August 16, 2022 #29 Share Posted August 16, 2022 14 hours ago, Rothko1 said: The evaporation rates on the SS ships are horrific... Is this the same phenomenon as clothes shrinking due to sea air? 1 3 Link to comment Share on other sites More sharing options...
Rothko1 Posted August 16, 2022 #30 Share Posted August 16, 2022 3 hours ago, david63 said: Is this the same phenomenon as clothes shrinking due to sea air? Most definitely!! 🙂 1 Link to comment Share on other sites More sharing options...
NetworkGuy Posted September 13, 2022 #31 Share Posted September 13, 2022 What is the best way to make special requests? Link to comment Share on other sites More sharing options...
RetiredandTravel Posted September 13, 2022 #32 Share Posted September 13, 2022 1 minute ago, NetworkGuy said: What is the best way to make special requests? From above On 8/15/2022 at 4:04 PM, Stumblefoot said: Yes We have our TA do it for us. You can also contact Special Services directly if you wish. I just like the assurance I get knowing our TA has taken care of our requests for us. Link to comment Share on other sites More sharing options...
CanadianKate Posted September 14, 2022 #33 Share Posted September 14, 2022 2009 (I think): Request Diet Dr. Pepper on NYC to Montreal fall cruise. Wasn't in our fridge. Annoyed but shrugged it off. First stop Rhode Island. Walking down the pier we see pallets of food to be loaded on including one with a few cases of Diet Dr. Pepper. They were restocking in RI instead of NYC (my guess is that it is a lot cheaper to do so there!) That night when I got back from our tour, the Diet Dr. Pepper was in our fridge. Contrast that to Crystal: Boarded in Perth Australia. Didn't request Diet Dr. Pepper because it isn't sold in Australia (it isn't sold in much of the world). Sometimes a specialty American shop will have it, otherwise it is almost impossible to get (and that includes some parts of Canada.) First time I'm at a deck grill restaurant I see a waiter going by with a can of Diet Dr. Pepper on a tray. I go ask at the bar, sure enough it is a regularly stocked item, so I had it daily between Perth and Capetown. A lot depends on who the cruiseline uses for their suppliers and how big the ships are and their general cliental. For Crystal, it was Americans. For Silversea it was a much more international mix of passengers. 2 Link to comment Share on other sites More sharing options...
JJRP Posted September 16, 2022 #34 Share Posted September 16, 2022 I’ll be on SS for the first time next February. What are items you like to have stocked in your stateroom? What other personalizations do you request on your cruises? I don’t really mean specialized, ahead-of-time requests, but rather from SS typical offerings, what do you particularly enjoy? What might I not think to request? Link to comment Share on other sites More sharing options...
pf778c Posted September 16, 2022 #35 Share Posted September 16, 2022 I'm not overly particular. I usually request a mattress topper for the bed ahead of time as I like to sink in a bit. Once onboard, I request a bottle of single malt for my suite (usually Macallan or Glenmorangie is readily available), sparkling and still water be left on the desk, and a champagne stopper if one isn't in sight. I also have a personal humidifier if the Suite is too dry and let my butler know not to throw away the empty water bottle next to it, as I just filch one along the way and refill it from the tap. No need to replace. No standing orders for me; I rarely have meals in my suite, but will often ring Room Service for Pommery and caviar when I hear the dressing gong to help put me in the proper frame of mind for dinner. <g> And speaking of dinner, if a preview menu for the Restaurant is not included with the next day's Chronicles, I will also request that one be provided. Hmmm. Now I seem to appear more a fuss pot than I thought! 2 2 Link to comment Share on other sites More sharing options...
Rothko1 Posted September 16, 2022 #36 Share Posted September 16, 2022 (edited) Not really, those aren't too excessive. Edited September 16, 2022 by Rothko1 Link to comment Share on other sites More sharing options...
TER777 Posted September 16, 2022 #37 Share Posted September 16, 2022 (edited) There are refillable glass carafes of still and sparkling water in the frig. I ask that they both be still and left out to be room temperature. I find the rooms too warm (in constrast to the public rooms which are a comfortable, cooler temperature) so ask for a fan. Edited September 16, 2022 by TER777 Link to comment Share on other sites More sharing options...
Rare Dolcevita Diva Posted September 25, 2022 #38 Share Posted September 25, 2022 On 9/16/2022 at 9:36 AM, JJRP said: I’ll be on SS for the first time next February. What are items you like to have stocked in your stateroom? What other personalizations do you request on your cruises? I don’t really mean specialized, ahead-of-time requests, but rather from SS typical offerings, what do you particularly enjoy? What might I not think to request? I usually ask for a bottle of an after dinner liqueur (either Amarula,, Bailey’s or Grand Marnier) in my cabin, as I enjoy a nightcap on the veranda. 2 Link to comment Share on other sites More sharing options...
Stumblefoot Posted September 25, 2022 #39 Share Posted September 25, 2022 6 minutes ago, Dolcevita Diva said: I usually ask for a bottle of an after dinner liqueur (either Amarula… Has SS had this on board post-Covid? Link to comment Share on other sites More sharing options...
Rare Dolcevita Diva Posted September 25, 2022 #40 Share Posted September 25, 2022 (edited) 6 minutes ago, Stumblefoot said: Has SS had this on board post-Covid? Yes, they had Amarula on the Spirit in June. Edited September 25, 2022 by Dolcevita Diva 1 Link to comment Share on other sites More sharing options...
NetworkGuy Posted September 27, 2022 #41 Share Posted September 27, 2022 On 9/25/2022 at 1:51 PM, Dolcevita Diva said: Yes, they had Amarula on the Spirit in June. Did you make the request onboard or before hand? Link to comment Share on other sites More sharing options...
Rare Dolcevita Diva Posted October 1, 2022 #42 Share Posted October 1, 2022 On 9/27/2022 at 4:47 PM, NetworkGuy said: Did you make the request onboard or before hand? I always request beforehand now. The butlers have so much to do during the embarkation timeframe with greeting all of their new guests, showing everyone the new lifeboat video, etc., etc. - especially now, when everyone is embarking during the same time window. It is surely easier for everyone if the requests can be stocked during the turnaround time before guests embark. Link to comment Share on other sites More sharing options...
MamaFej Posted October 1, 2022 #43 Share Posted October 1, 2022 I'll be on my first Silversea cruise in December. I appreciate the information you experienced cruisers are providing. Are you saying that I can request to have sugar-free gingerale? Is there a place on the website to do this? Do I ask my travel agent to request it? Thanks in advance. Link to comment Share on other sites More sharing options...
Stumblefoot Posted October 2, 2022 #44 Share Posted October 2, 2022 35 minutes ago, MamaFej said: Are you saying that I can request to have sugar-free gingerale? Yes 36 minutes ago, MamaFej said: Is there a place on the website to do this? No 37 minutes ago, MamaFej said: Do I ask my travel agent to request it? Yes, as well as SS Special Services department. Link to comment Share on other sites More sharing options...
MamaFej Posted October 2, 2022 #45 Share Posted October 2, 2022 10 minutes ago, Stumblefoot said: Yes No Yes, as well as SS Special Services department. Thank you! My TA is also a very dear friend, and will be traveling with us. I'll ask him to request the sugar-fee gingerale. 1 Link to comment Share on other sites More sharing options...
NetworkGuy Posted October 2, 2022 #46 Share Posted October 2, 2022 14 hours ago, Stumblefoot said: Yes, as well as SS Special Services department. How do you contact them? (Also my first SS cruise.) Link to comment Share on other sites More sharing options...
Stumblefoot Posted October 2, 2022 #47 Share Posted October 2, 2022 4 hours ago, NetworkGuy said: How do you contact them? (Also my first SS cruise.) Via email; specialservices@silversea.com 2 2 Link to comment Share on other sites More sharing options...
NetworkGuy Posted October 7, 2022 #48 Share Posted October 7, 2022 I think I am going to have to call them. I emailed them and a day later all I got back was Not standard When I asked what was standard, all I got was radio silence. Not a great first impression. Link to comment Share on other sites More sharing options...
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