Rare go.without.you Posted September 10, 2022 #1 Share Posted September 10, 2022 If I purchase the upgrade prior to the cruise do I still receive the Elite discount? Asking because its on sale on the website right now. Link to comment Share on other sites More sharing options...
RTShaker Posted September 10, 2022 #2 Share Posted September 10, 2022 36 minutes ago, go.without.you said: If I purchase the upgrade prior to the cruise do I still receive the Elite discount? Asking because its on sale on the website right now. You will need to upgrade on the phone to get the discount. 1 Link to comment Share on other sites More sharing options...
jelayne Posted September 10, 2022 #3 Share Posted September 10, 2022 Yes, your cost to upgrade should be the price difference in the Cruise Planner, less your Elite discount + the 20%. If you wait until you board the price with gratuity should be $18. I called and upgraded with E+ discount and between the lower prices in the CP and our discount it reduced the price about $5 pp pd so saved about $140. Link to comment Share on other sites More sharing options...
Steve H Posted September 10, 2022 #4 Share Posted September 10, 2022 3 hours ago, go.without.you said: If I purchase the upgrade prior to the cruise do I still receive the Elite discount? Asking because its on sale on the website right now. What is the sale price I can’t see any sale offers? Link to comment Share on other sites More sharing options...
CaroleSS Posted September 10, 2022 #5 Share Posted September 10, 2022 I don't see a sale price for the upgrade, but can see a 9% sale on the packages. That makes the difference between classic and premium $14/day for me (plus 20% minus CC discount). Do the math.....if you have a drink above the $9 price you only pay the difference. So, if you buy a $12 martini, you will pay $3.60. That means you will have to drink at least 4 drinks per day above the $9 price point to make the upgrade "worthwhile". Given some of the reports of shortages onboard, I'm not sure we will upgrade this trip. 1 Link to comment Share on other sites More sharing options...
laslomas Posted September 10, 2022 #6 Share Posted September 10, 2022 24 minutes ago, CaroleSS said: I don't see a sale price for the upgrade, but can see a 9% sale on the packages. That makes the difference between classic and premium $14/day for me (plus 20% minus CC discount). Do the math.....if you have a drink above the $9 price you only pay the difference. So, if you buy a $12 martini, you will pay $3.60. That means you will have to drink at least 4 drinks per day above the $9 price point to make the upgrade "worthwhile". Given some of the reports of shortages onboard, I'm not sure we will upgrade this trip. As you say, may not be worthwhile if they do not have the drinks you want. I considered paying the difference, but decided to upgrade with the sale price, and Elite discount as I enjoy sparkling water so that pushes it a bit more towards the worthwhile for me. Link to comment Share on other sites More sharing options...
stellarose Posted September 10, 2022 #7 Share Posted September 10, 2022 (edited) only sailed celebrity once so it would be 10% to upgrade to premium . not worth it for a few martinis in a port heavy trip to bermuda Edited September 10, 2022 by stellarose Link to comment Share on other sites More sharing options...
waggie Posted September 10, 2022 #8 Share Posted September 10, 2022 (edited) I purchased the non- alcoholic package online with 17% discount. I asked Celebrity for the Elite discount and they informed me that the t&c’s state that you cannot combine the offers. Would it be different if I was upgrading? I am in UK if this makes any difference to the t&c’s. Edited September 10, 2022 by waggie Link to comment Share on other sites More sharing options...
katykrol Posted September 10, 2022 #9 Share Posted September 10, 2022 I just upgraded from from classic to premium for a 7day cruise on the reflection. I’m elite and my TA called for me and for 2 it was $134.00 Link to comment Share on other sites More sharing options...
mljatsea Posted September 10, 2022 #10 Share Posted September 10, 2022 I haven't sailed on X in 7 years but at that time if you ordered a more expensive drink than was covered under classic you paid the whole amount, not just the difference. Has that changed? Link to comment Share on other sites More sharing options...
dreamer321 Posted September 10, 2022 #11 Share Posted September 10, 2022 Yes you only pay the difference plus 20% gratuity on difference. This question has been answered hundreds of times on numerous different threads regarding upgrading the drinks package. 1 Link to comment Share on other sites More sharing options...
Rare Fly and Sail Posted September 10, 2022 #12 Share Posted September 10, 2022 4 hours ago, waggie said: I purchased the non- alcoholic package online with 17% discount. I asked Celebrity for the Elite discount and they informed me that the t&c’s state that you cannot combine the offers. Would it be different if I was upgrading? I am in UK if this makes any difference to the t&c’s. You can totally combine the two. I did just that and didn't even have to ask. Link to comment Share on other sites More sharing options...
thebutlerdidit Posted September 10, 2022 #13 Share Posted September 10, 2022 It may have been a mistake, but my son just called to upgrade his drink package and was only charged $9.50 per day (5% Classic CC member discount) plus gratuities. Did they lower the upgrade cost differential back to $10 per day, or did his customer service agent get confused and upgrade based on outdated information? Link to comment Share on other sites More sharing options...
mljatsea Posted September 11, 2022 #14 Share Posted September 11, 2022 3 hours ago, dreamer321 said: Yes you only pay the difference plus 20% gratuity on difference. This question has been answered hundreds of times on numerous different threads regarding upgrading the drinks package. Link to comment Share on other sites More sharing options...
mljatsea Posted September 11, 2022 #15 Share Posted September 11, 2022 3 hours ago, dreamer321 said: Yes you only pay the difference plus 20% gratuity on difference. This question has been answered hundreds of times on numerous different threads regarding upgrading the drinks package. Ok . You don't have to be snarky. We've been sailing on all-inclusives prior to the pandemic but looking forward to getting back to our first love. 1 Link to comment Share on other sites More sharing options...
CaroleSS Posted September 11, 2022 #16 Share Posted September 11, 2022 @thebutlerdidit How did you get through to someone? So far I've called on 3 separate occasions (cuz you can't 'simply' upgrade online). Each time resulted in over a hour's wait time and eventually ended up with a disconnection. I've tried most of the numbers I have for X.....from the CaptsClub to reservations. I honestly think they all go to the same place...which is a black hole! If I hear "we appreciate your patience" one more time I think my head might explode! 🤯 Oops! It already did! I apologize for my "testiness", but I have had questions about our sailing and have been forced to call on multiple occasions - all with excessive wait times. Link to comment Share on other sites More sharing options...
wineoclock Posted September 11, 2022 #17 Share Posted September 11, 2022 For our May cruise Celebrity agent told me not to upgrade yet & wait for special offers nearer the time. 1 Link to comment Share on other sites More sharing options...
waggie Posted September 11, 2022 #18 Share Posted September 11, 2022 16 hours ago, Fly and Sail said: You can totally combine the two. I did just that and didn't even have to ask. Thanks - if I give you my reservation perhaps you could try for me?😀 This is from both the US and UK website - Discount on beverage packages . Discount does not apply to promotional beverage packages, including promotional package upgrade. Not combinable with other offers. Link to comment Share on other sites More sharing options...
thebutlerdidit Posted September 11, 2022 #19 Share Posted September 11, 2022 (edited) 16 hours ago, CaroleSS said: @thebutlerdidit How did you get through to someone? So far I've called on 3 separate occasions (cuz you can't 'simply' upgrade online). Each time resulted in over a hour's wait time and eventually ended up with a disconnection. I've tried most of the numbers I have for X.....from the CaptsClub to reservations. I honestly think they all go to the same place...which is a black hole! If I hear "we appreciate your patience" one more time I think my head might explode! 🤯 Oops! It already did! I apologize for my "testiness", but I have had questions about our sailing and have been forced to call on multiple occasions - all with excessive wait times. As unbelievable as this is going to sound: He called the number he found on the website (“Call to upgrade your package”) a little after 5pm EST on Saturday. After he listened to the phone menu choices and chose Dining and Beverage packages the phone rang twice and an agent answered! Honestly, we were both frozen in shock! Edited September 11, 2022 by thebutlerdidit Link to comment Share on other sites More sharing options...
CaroleSS Posted September 11, 2022 #20 Share Posted September 11, 2022 @thebutlerdidit I am shocked as well! I called the same number last night at 6pm and hung up after a 2 hour hold! Terrible when I am trying to give X money and they just don't want it! I might wait for a Black Friday sale.....I'm just soooo tired of waiting to talk with someone only to be told "I don't know", "I'll have to transfer you to someone else". We aren't huge cruisers, but when I know more about the ship than Customer Service does, we have a problem! 😕 Link to comment Share on other sites More sharing options...
Steve H Posted September 12, 2022 #21 Share Posted September 12, 2022 (edited) Called today to upgrade my drink package and got through in about 5 minutes also. I also got a nice deal on my upgrade $197 cdn. . for a 14 night cruise! Edited September 12, 2022 by Steve H 1 Link to comment Share on other sites More sharing options...
Harrisonkid Posted September 12, 2022 #22 Share Posted September 12, 2022 I called last Friday and Upgraded to Premium. Am Elite and was quoted $9.00 + 20% to upgrade. Since I enjoy a couple mid day energy drinks ($6) and a little higher end vodka and bourbon (If they have some) I looked at it as a pre payment on those purchases but if I was just drinking my couple of adult beverages per day I probably wouldn't Upgrade and just psy as I go..Cheers !! Link to comment Share on other sites More sharing options...
Grandmaanne7 Posted September 12, 2022 #23 Share Posted September 12, 2022 12 hours ago, Steve H said: Called today to upgrade my drink package and got through in about 5 minutes also. I also got a nice deal on my upgrade $197 cdn. . for a 14 night cruise! Was that for 1 person or 2? Trying to decide for our January cruise. Link to comment Share on other sites More sharing options...
Steve H Posted September 12, 2022 #24 Share Posted September 12, 2022 36 minutes ago, Grandmaanne7 said: Was that for 1 person or 2? Trying to decide for our January cruise. One that’s just over 14 dollars a day saved about 5 a day he originally wanted to charge me 247 dollars. For 14 nights that’s not bad I didn’t think. 1 Link to comment Share on other sites More sharing options...
Cruising from Mississauga Posted September 12, 2022 #25 Share Posted September 12, 2022 I have found two separate pages on Celebrity's website, indicating that there is a discount to upgrade to a premium drink package from the classic package included in the fare. What is interesting is that one page says I get a 10% discount to upgrade; the other page says it's 15% (Elite level). I have asked and not yet received an answer as to what the correct number is, but either way it's higher than the 9% shown in a recent email offering discounts for pre-booking... Link to comment Share on other sites More sharing options...
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