Removing credit card still linked from previous cruise

[goldfish65]

Made some cruise planner purchases today. When I went to pay, the payment went on my sister's credit card she had registered from our previous cruise, automatically. She's not going on this cruise. How the heck do I get her card removed, short of waiting on hold for an estimated 2 hrs 40 min?? So weird. 

Edited November 21, 2022 by goldfish65

[not-enough-cruising]

7 minutes ago, goldfish65 said:

Made some cruise planner purchases today. When I went to pay, the payment went on my sister's credit card she had registered from our previous cruise, automatically. She's not going on this cruise. How the heck do I get her card removed, short of waiting on hold for an estimated 2 hrs 40 min?? So weird. 

I think you can just delete it from the payment screen

Regardless, you don’t have to use the card on file, you can always add a new payment method. 

[goldfish65]

13 minutes ago, not-enough-cruising said:

I think you can just delete it from the payment screen

Regardless, you don’t have to use the card on file, you can always add a new payment method. 

Thank you....I called the C&A number, even they couldn't fix it. There was no prompt for payment method, it just went on my sister's card BOOM automatically! 

[goldfish65]

Okay, you have to add another card and make it your new form of payment, for the other one to drop off. So weird but at least it's done now. Thank you for helping!