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Future Cruise Credit Runaround


ican82
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Anyone else had trouble getting a future cruise credit from Azamara recently?  We cancelled an October 2022 cruise in early August, were promised the FCC in 30 - 45 days, and are still waiting 4 months later.  We have another cruise coming up in April and want to use the FCC towards that cruise.  But after 3 very long phone calls with waits of several hours on hold, all my travel agent and I are getting is fingers pointing at "other departments".  What is happening with this previously well-run company?

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