t18c97 Posted December 27, 2022 #26 Share Posted December 27, 2022 7 minutes ago, Linda W. said: What IS the shareholder benefit and/or where to find it? https://www.rclinvestor.com/contact-us/faqs/shareholder-benefit/ Link to comment Share on other sites More sharing options...
Rare mahdnc Posted December 27, 2022 #27 Share Posted December 27, 2022 3 hours ago, Linda W. said: What IS the shareholder benefit and/or where to find it? https://www.rclinvestor.com/contact-us/faqs/shareholder-benefit/ Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted December 27, 2022 #28 Share Posted December 27, 2022 4 hours ago, Linda W. said: What IS the shareholder benefit and/or where to find it? Google is your friend -- Royal Caribbean Shareholder Benefit https://www.rclinvestor.com/contact-us/faqs/shareholder-benefit/ Link to comment Share on other sites More sharing options...
t18c97 Posted December 27, 2022 #29 Share Posted December 27, 2022 How many times must that same exact link be posted in a row? 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted December 27, 2022 #30 Share Posted December 27, 2022 12 minutes ago, t18c97 said: How many times must that same exact link be posted in a row? It's directly proportional to the number of times someone ask a question that is the first response one receives when they search for the answer on Google. 1 Link to comment Share on other sites More sharing options...
jwlane Posted December 28, 2022 #31 Share Posted December 28, 2022 1 hour ago, t18c97 said: How many times must that same exact link be posted in a row? C'mon! You don't expect everyone to read ALL (any?) of the posts in a thread. Link to comment Share on other sites More sharing options...
BAYA Posted September 20, 2023 #32 Share Posted September 20, 2023 On 12/21/2022 at 3:00 PM, CaribbeanBound said: Has anyone successfully applied and received the "Shareholder Onboard Credit" for your Celebrity cruise for being an RCL shareholder? Every time I try submitting my information at Shareholder Benefit Request | Online Survey Software (questionpro.com) the website fails. Been trying for 3 weeks. That website is still broken 9 months later. I just tried it 5 different times today. Giving up and switching to email. I knew RCL's web department stunk but now it seems they subcontract to other lousy web providers too! Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 20, 2023 #33 Share Posted September 20, 2023 The website is ok but you probably have an old version stuck in your cache Link to comment Share on other sites More sharing options...
TommyD3 Posted September 21, 2023 #34 Share Posted September 21, 2023 7 hours ago, BAYA said: That website is still broken 9 months later. I just tried it 5 different times today. Giving up and switching to email. I knew RCL's web department stunk but now it seems they subcontract to other lousy web providers too! We sent email twice over the last week and have not even received the automated response. Maybe RCL / Celebrity has eliminated the stockholder credit ???? Link to comment Share on other sites More sharing options...
SusieAV8R Posted September 21, 2023 #35 Share Posted September 21, 2023 7 hours ago, BAYA said: That website is still broken 9 months later. I just tried it 5 different times today. Giving up and switching to email. I knew RCL's web department stunk but now it seems they subcontract to other lousy web providers too! Try googling shareholder onboard credit offer request. That's what Iuse and have had no issues. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 21, 2023 #36 Share Posted September 21, 2023 35 minutes ago, TommyD3 said: We sent email twice over the last week and have not even received the automated response. Maybe RCL / Celebrity has eliminated the stockholder credit ???? I don’t receive a response but the credit is there. My TA can “see” it 1 Link to comment Share on other sites More sharing options...
vanman Posted September 21, 2023 #37 Share Posted September 21, 2023 I submitted a request over a month ago for two January cruises and no response or changes when I looked at my reservations. Submitted the request again about a week ago and two days later got a revised reservation with credits for both cruises. I used the same link for both requests. Hit and miss I guess. Link to comment Share on other sites More sharing options...
maggie.1008 Posted September 21, 2023 #38 Share Posted September 21, 2023 I sent in by US mail a week ago and waiting to see if it shows up. Link to comment Share on other sites More sharing options...
the penguins Posted September 21, 2023 #39 Share Posted September 21, 2023 On 12/22/2022 at 8:11 PM, CaribbeanBound said: Well those responses are exactly what I would hope and expect to occur. It's been over two weeks and I haven't been able to submit via the website and have not gotten any response via email. I'll keep trying. Thank you. Try looking at your booking the credit often shows even when you haven't received an email confirmation. 1 Link to comment Share on other sites More sharing options...
BAYA Posted September 21, 2023 #40 Share Posted September 21, 2023 10 hours ago, TommyD3 said: We sent email twice over the last week and have not even received the automated response. Maybe RCL / Celebrity has eliminated the stockholder credit ???? I sent the requisite email and completed request form to shareholderbenefit@rccl.com and got the automated email response 5 minutes later. 🤞 Link to comment Share on other sites More sharing options...
SusieAV8R Posted September 24, 2023 #41 Share Posted September 24, 2023 On 9/21/2023 at 7:32 AM, BAYA said: I sent the requisite email and completed request form to shareholderbenefit@rccl.com and got the automated email response 5 minutes later. 🤞 That has been my experience also; with my latest completed request being 3 or 4 weeks ago. Link to comment Share on other sites More sharing options...
TommyD3 Posted September 24, 2023 #42 Share Posted September 24, 2023 On 9/21/2023 at 2:46 AM, the penguins said: Try looking at your booking the credit often shows even when you haven't received an email confirmation. Looked at the booking on my Celebrity account and it did not show the extra OBC. Sent the request again over 24 hours ago and still no automated response. Maybe another cutback ??? Link to comment Share on other sites More sharing options...
Ready to go Posted September 25, 2023 #43 Share Posted September 25, 2023 I had no idea this credit was available until I read about it here. I put in my request for my January solo cruise with info online a few days ago and received confirmation snd credit showed up yesterday- appreciate the detailed directions for contacting RCLinvestor 1 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 25, 2023 #44 Share Posted September 25, 2023 2 hours ago, TommyD3 said: Looked at the booking on my Celebrity account and it did not show the extra OBC. Sent the request again over 24 hours ago and still no automated response. Maybe another cutback ??? No there is no cutback. Resubmit. Link to comment Share on other sites More sharing options...
the penguins Posted September 25, 2023 #45 Share Posted September 25, 2023 6 hours ago, TommyD3 said: Looked at the booking on my Celebrity account and it did not show the extra OBC. Sent the request again over 24 hours ago and still no automated response. Maybe another cutback ??? The way X responds never ceases to amaze. X says to apply a month before sailing. We apply as soon as the final balance is paid and usually one cruise at a time, others apply for multiple cruises at once, others months even a year ahead. We have never been refused not even when we were on a Music Charter. I suggest you check the doc. you have attached to make sure it includes your name as shown on the booking, and the 100 RCCI shares, and that your message included the booking ref, ship and sail date (we include the cabin number) then reapply. Good luck and enjoy your OBC Link to comment Share on other sites More sharing options...
TommyD3 Posted September 25, 2023 #46 Share Posted September 25, 2023 7 hours ago, cruisestitch said: No there is no cutback. Resubmit. Already tried 3 times over 2 weeks !!! Should at least get the automated response !!! Link to comment Share on other sites More sharing options...
BAYA Posted September 25, 2023 #47 Share Posted September 25, 2023 12 hours ago, SusieAV8R said: That has been my experience also; with my latest completed request being 3 or 4 weeks ago. The next day after the auto-reply I received an updated booking confirmation showing the shareholder OBC in email. Hooray. 😊 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted September 25, 2023 #48 Share Posted September 25, 2023 Received a response from Celebrity saying the name on my reservation and the name on my account statement did not match. I will be re-submitting, highlighting the name on my account on the document. First time I have had this happen. Link to comment Share on other sites More sharing options...
maggie.1008 Posted September 28, 2023 #49 Share Posted September 28, 2023 They rejected mine. How current does the stock holders page have to be ? I thoroughly one year. Link to comment Share on other sites More sharing options...
wrk2cruise Posted September 28, 2023 #50 Share Posted September 28, 2023 (edited) You just have to show proof of 100 shares in the name of one of the passengers on the reservation. If it's rejected I always ask why, then they seem to magically approve. I always send a page of my latest statement with everything except RCL redacted. I leave my name and the date of the statement visible. Edited September 28, 2023 by wrk2cruise 3 Link to comment Share on other sites More sharing options...
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