Guest ldtr Posted December 25, 2022 #76 Share Posted December 25, 2022 12 hours ago, The-Inside-Cabin said: What was the result of the 9th attempt? Probably the same as the previous 8 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 25, 2022 #77 Share Posted December 25, 2022 I've lost track of things, did the OP have a proposed resolution other than throwing someone out of the cabana? Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted December 25, 2022 #78 Share Posted December 25, 2022 Last post was that they were still trying to get someone at guest services to talk to them, so they weren't even at a negotiation point. That is a "front desk" strategy--they won't let you talk to "the man behind the curtain," hoping you'll just go away. Given some of the humorous (snarky?) posts, I doubt OP will be back. 2 Link to comment Share on other sites More sharing options...
Guest ldtr Posted December 25, 2022 #79 Share Posted December 25, 2022 4 hours ago, 3rdGenCunarder said: Last post was that they were still trying to get someone at guest services to talk to them, so they weren't even at a negotiation point. That is a "front desk" strategy--they won't let you talk to "the man behind the curtain," hoping you'll just go away. Given some of the humorous (snarky?) posts, I doubt OP will be back. last post was 8 25 yesterday morning when they said something about the posttelling them to not let one thing ruin their vacation was not helpful, but nothing about any progress in a resolution. Link to comment Share on other sites More sharing options...
Rare BetsyS. Posted December 25, 2022 #80 Share Posted December 25, 2022 Wakepatrol- I agree with you. I'd like to hear the outcome. 1 Link to comment Share on other sites More sharing options...
KroozNut Posted December 26, 2022 #81 Share Posted December 26, 2022 Still waiting... meanwhile... crickets 🦗 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 26, 2022 #82 Share Posted December 26, 2022 How long is the cruise? Link to comment Share on other sites More sharing options...
Destiny0315 Posted December 27, 2022 #83 Share Posted December 27, 2022 2 hours ago, KroozNut said: Still waiting... meanwhile... crickets 🦗 Well two weeks ago the issue was on the Nieuw Amsterdam, then last week it was on the Eurodam. Now I am waiting and wondering instead on when and where the newest Cabana Caper will happen and if Vegas has a betting line on which ship? 2 Link to comment Share on other sites More sharing options...
KroozNut Posted December 27, 2022 #84 Share Posted December 27, 2022 46 minutes ago, Destiny0315 said: Well two weeks ago the issue was on the Nieuw Amsterdam, then last week it was on the Eurodam. Now I am waiting and wondering instead on when and where the newest Cabana Caper will happen and if Vegas has a betting line on which ship? I'm beginning to think that some folks on this thread derive some strange sense of enjoyment of the drama involved with the ongoing 'Cabana Capers'. It's kind of entertaining to read really.. 1 Link to comment Share on other sites More sharing options...
Destiny0315 Posted December 27, 2022 #85 Share Posted December 27, 2022 11 minutes ago, KroozNut said: I'm beginning to think that some folks on this thread derive some strange sense of enjoyment of the drama involved with the ongoing 'Cabana Capers'. Hey wait until the 'Pickle Protests' start and the Pickle Ball players on HAL start demanding more courts on the ships and it's suggested that the Cabana areas be replaced with lighted courts available for rental 24/7. 1 Link to comment Share on other sites More sharing options...
Wakepatrol Posted December 27, 2022 #86 Share Posted December 27, 2022 (edited) I think I might have this figured out. A disgruntled passenger brings their vacation to a grinding halt to vent on cruise critic about an issue they are having aboard. They get a mixture of responses some say “Try To Relax And Have A Good Time” or something positive Others whip the poster into a dizzying frenzy, suggesting. The Captain should pass the duties of the ship to second in command and meet them in their cabin for a meeting. After a few more over the top suggestions, they head down to the front desk with preconceived ideas that perhaps they should get a Neptune Suite with their own personal butler on the next world voyage free of charge. Then they get to the front desk and reality sets in They are offered two choices A- A bottle of Andre Champagne B- A plate of chocolate covered strawberries. Most opt for the strawberries, and we never hear from them again Edited December 27, 2022 by Wakepatrol 5 3 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 27, 2022 #87 Share Posted December 27, 2022 The only thing I have learned from this is never to book a cabana and have my entire vacation depend on the cabana. 1 5 Link to comment Share on other sites More sharing options...
Destiny0315 Posted December 27, 2022 #88 Share Posted December 27, 2022 20 minutes ago, Wakepatrol said: Then they get to the front desk and reality sets in They are offered two choices A- A bottle of Andre Champagne B- A plate of chocolate covered strawberries. Most opt for the strawberries, and we never hear from them again Ok strawberries it is, but only as long as these are on the bed back in the room. 5 Link to comment Share on other sites More sharing options...
Guest ldtr Posted December 27, 2022 #89 Share Posted December 27, 2022 48 minutes ago, Ipeeinthepools said: The only thing I have learned from this is never to book a cabana and have my entire vacation depend on the cabana. Just reinforced something I learned a long time ago do not base a decision to take a cruise because of any 1 specific thing, where that one thing might be a particular port, a specific CD, or the availability of a specific service such as a cabana. Otherwise one is likely to face disappointment for one reason or another. Link to comment Share on other sites More sharing options...
Rare BetsyS. Posted December 27, 2022 #90 Share Posted December 27, 2022 ldtr - I agree with you. As we all know, ports can be changed at last minute due to weather, big icebergs that prevent ship from getting near port, etc. CD and/or Captain or other staff can be on vacation. Link to comment Share on other sites More sharing options...
KroozNut Posted December 27, 2022 #91 Share Posted December 27, 2022 3 hours ago, Wakepatrol said: I think I might have this figured out. A disgruntled passenger brings their vacation to a grinding halt to vent on cruise critic about an issue they are having aboard. They get a mixture of responses some say “Try To Relax And Have A Good Time” or something positive Others whip the poster into a dizzying frenzy, suggesting. The Captain should pass the duties of the ship to second in command and meet them in their cabin for a meeting. After a few more over the top suggestions, they head down to the front desk with preconceived ideas that perhaps they should get a Neptune Suite with their own personal butler on the next world voyage free of charge. Then they get to the front desk and reality sets in They are offered two choices A- A bottle of Andre Champagne B- A plate of chocolate covered strawberries. Most opt for the strawberries, and we never hear from them again By golly, I think you have it.... brilliant! Link to comment Share on other sites More sharing options...
KroozNut Posted December 29, 2022 #92 Share Posted December 29, 2022 Wonder what happened to the OP. I was really looking forward to how this saga turned out. Did she bail? 1 Link to comment Share on other sites More sharing options...
Rare HALcruiser2001 Posted December 29, 2022 #93 Share Posted December 29, 2022 On 12/26/2022 at 6:46 PM, Ipeeinthepools said: The only thing I have learned from this is never to book a cabana and have my entire vacation depend on the cabana. I don't completely disagree, but I am sailing with a disabled wife. The cabana is a big deal to us, I will be extremely disappointed if I am notified that it has been booked by someone else that is "more important". We won't let it ruin the vacation, but it will very likely mean that we spend more time in venues where we won't have the same level of service. 3 Link to comment Share on other sites More sharing options...
AFNavigator Posted December 29, 2022 #94 Share Posted December 29, 2022 1 hour ago, bdd123 said: I don't completely disagree, but I am sailing with a disabled wife. The cabana is a big deal to us, I will be extremely disappointed if I am notified that it has been booked by someone else that is "more important". We won't let it ruin the vacation, but it will very likely mean that we spend more time in venues where we won't have the same level of service. It sounds like regular cabanas are probably pretty safe from getting bumped, it's the large corner family cabanas that are at higher risk of getting bumped. 1 Link to comment Share on other sites More sharing options...
spleenstomper Posted December 30, 2022 #95 Share Posted December 30, 2022 4 pages and we don’t know how it ended? Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 30, 2022 #96 Share Posted December 30, 2022 13 minutes ago, spleenstomper said: 4 pages and we don’t know how it ended? Sure we do, they got off the ship yesterday in Fort Lauderdale. Unlikely they ever saw the inside of a Family Cabana. 1 Link to comment Share on other sites More sharing options...
Destiny0315 Posted December 30, 2022 #97 Share Posted December 30, 2022 On 12/22/2022 at 5:27 PM, lagirlforjesus said: If HAL does the right thing then we will continue to cruise with them. If not, then we will be leaving the line and head somewhere else and we will tell others of our experiences. We will contact our local media outlets and tell them about the response that we received from HAL. We will utilize social media so that others are aware of the service that we received. We will give the facts of the situation. The OP told us exactly what could be happening next a week ago. I just hope corporate is lawyering up in anticipation, or is the thought from the PR department that any publicity is good publicity? 1 Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted December 30, 2022 #98 Share Posted December 30, 2022 Perhaps they'll post a review rather than returning to this board. 1 Link to comment Share on other sites More sharing options...
Rare cruisemom42 Posted December 30, 2022 #99 Share Posted December 30, 2022 I would venture to guess that in cases like this one and the earlier one about the loud music, HAL offered a solution to the person with the complaint -- and that part of that solution involved not continuing to post about it on social media. 2 1 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted December 30, 2022 #100 Share Posted December 30, 2022 3 minutes ago, cruisemom42 said: I would venture to guess that in cases like this one and the earlier one about the loud music, HAL offered a solution to the person with the complaint -- and that part of that solution involved not continuing to post about it on social media. Maybe they have a friend that could tell us something Link to comment Share on other sites More sharing options...
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