ILOVESHIPS Posted January 16, 2023 #1 Share Posted January 16, 2023 I received an email for an opportunity for a royal up on the Symphony TA but it doesn't work. Who do I contact. Link to comment Share on other sites More sharing options...
Rare Ozark_Kid Posted January 16, 2023 #2 Share Posted January 16, 2023 See if you can do it here. https://www.royalcaribbean.com/booked/cruise-room-upgrade Link to comment Share on other sites More sharing options...
cruiseboy89130 Posted January 16, 2023 #3 Share Posted January 16, 2023 There is ZERO support for Royal UP! Link to comment Share on other sites More sharing options...
Biker19 Posted January 16, 2023 #4 Share Posted January 16, 2023 11 hours ago, ILOVESHIPS said: Who do I contact. No one - wait a bit and try it next week. 1 Link to comment Share on other sites More sharing options...
taglovestocruise Posted January 16, 2023 #5 Share Posted January 16, 2023 (edited) 14 hours ago, ILOVESHIPS said: I received an email for an opportunity for a royal up on the Symphony TA but it doesn't work. Who do I contact. Royal has very little to do with Royal Up. It is a third party company that partners with 70+ large corporations that include cruise lines, air lines, and they are now looking into Hotel Chains. Company is called Plus Grade and located in Canada, Singapore and New York. To quote the Borg, contact would be futile..... Edited January 16, 2023 by taglovestocruise 2 Link to comment Share on other sites More sharing options...
Rare Engineroom Snipe Posted January 17, 2023 #6 Share Posted January 17, 2023 17 hours ago, taglovestocruise said: Royal has very little to do with Royal Up. It is a third party company that partners with 70+ large corporations that include cruise lines, air lines, and they are now looking into Hotel Chains. Company is called Plus Grade and located in Canada, Singapore and New York. To quote the Borg, contact would be futile..... "But your credit card will be assimilated." 😁 2 Link to comment Share on other sites More sharing options...
Rare AtSeaAlways Posted January 17, 2023 #7 Share Posted January 17, 2023 Some percentage of booking numbers don't load properly over to Royal UP/Plus Grade. It's a feature. I called RCI Reservations and they sold me a room change+ upgrade. Link to comment Share on other sites More sharing options...
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