Which offer was booked?

[vacalovers]

There were a few really good offers last year that I got very excited with and booked a few cruises. Now that they are coming up I don't know which cruise was booked with each offer. Is anyone aware of how to see the casino offers that are applied?

[Korlad]

This works as I've used it twice for the same reason.

https://oceanplayersclub.com/contact/comp/

 

[hurricane0226]

Yes, they get back to you within three to four business days.

[pinto18]

3 hours ago, hurricane0226 said:

Yes, they get back to you within three to four business days.

Hmmm I emailed like 2 weeks ago and havent heard back..

 

 

[cruisingnana]

11 hours ago, pinto18 said:

Hmmm I emailed like 2 weeks ago and havent heard back..

 

 

I heard back the same day!  You may need to re-send your email.

[pe4all]

3 hours ago, cruisingnana said:

I heard back the same day!  You may need to re-send your email.

Same here.  Same day - got the answer I needed.

[pinto18]

Ya I think you are right..I got a generic message saying " 

Thank you for contacting Global Casino Services. 

Your request has been received and assigned ticket # 334095. We are currently experiencing a higher volume than expected.

One of our agents will be in touch with you. Please know it might take us a little bit longer to reply to your request.  
We want to thank you all for your patience."

 

Hopefully they arent starting with ticket number 1....332094 tickets to go!

[pe4all]

11 hours ago, pinto18 said:

Ya I think you are right..I got a generic message saying " 

Thank you for contacting Global Casino Services. 

Your request has been received and assigned ticket # 334095. We are currently experiencing a higher volume than expected.

One of our agents will be in touch with you. Please know it might take us a little bit longer to reply to your request.  
We want to thank you all for your patience."

 

Hopefully they arent starting with ticket number 1....332094 tickets to go!

I got the same message - and I said - got a reply really quickly.

[Anyislandwilldo]

Anyone have issues with putting in the right birthdate format?  I am entering year month and day but it keeps kicking back that I need the right format??? 

[Bostwick girl]

45 minutes ago, Anyislandwilldo said:

Anyone have issues with putting in the right birthdate format?  I am entering year month and day but it keeps kicking back that I need the right format??? 

I believe it’s month, day and year with year being 4 digits.

 

[Sjdcella]

I have sent an email each week for 3 weeks, trying to get my offer confirmed. I have yet to hear back and I have received an email confirmation each time. Something definitely is going on. Should not be taking this long. I have also checked my spam. My husband sent an email as well. No response.

[Elaine5715]

5 minutes ago, Sjdcella said:

I have sent an email each week for 3 weeks, trying to get my offer confirmed. I have yet to hear back and I have received an email confirmation each time. Something definitely is going on. Should not be taking this long. I have also checked my spam. My husband sent an email as well. No response.

Check your booking number. VIFP number, etc.  They won't research if the information does not match.